The admin is diabolical, fer the N.H.S. i have been to see a specialist at Royal Blackburn recently n had certain tests, I was told after i would have results n return in 4 weeks, They then made the appointment n told me sorry it will be 5 weeks cos of holidays, I thought great am suffering fer n extra week.
early last week i got a letter from em stating i am going in Nov 5th n will have a local aesthetic,
so i think hell i'm having n operation, so i ring em to ask n they say no yer having a biopsy but yeh need a local fer it, i ask why does letter not say that instead of the way its worded? oh its a standard letter was reply,anyway 2 days later i get a phone call from em, saying were very sorry but theres been a mistake, yeh aint coming fer a biopsy after all.
I say what about my original instructions from em about me results? i am told oh its ok,if theres owt wrong someone will send fer yeh.
2 days after that i get a letter wi n appointment to see the specialist on Nov 16th
No-one seems to have a sodding clue who is doing what you, its pathetic in my view.