[Guinness]

Over the past few years I've booked many cottage holidays in Scotland, Ireland, Wales and England through various websites, most of them lead to a medium sized unit in Earby near Skipton.

From time to time I've had problems, and when I have, contacting the agent instead of the owner has always led to a positive result, in one case where an owner tried to claim for damages I left the matter in the agents hands and received a polite email telling me that they would sort it and that was that.

All of the cottages have a visitors book that the agents read for adverse comments so that they can upgrade/downgrade the ratings accordingly for next year, so it's in the interest of the owners to be top notch.

No doubt I paid a few extra quid than you..but..you get what you pay for..peace of mind and a better, more relaxed, break away from home

Who needs trip advisor?