Thread: help
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Old 08-03-2021, 10:27   #18
Luckyboy
Junior Member+
 

Re: help

Quote:
Originally Posted by Exile on Spencer St View Post
Don't know if anyone can help on here. I've sent various messages to the Administrator but not had any replies. But the problem I have may be the reason why.

When I joined the Accyweb in 2009 I was in work and didn't have a computer at home so (naughty, naughty) used my work email address.
With that original set up address I was able to access the site when I picked up an old laptop for home use, and also carried it on when I got an iPad.

Recently, the iPad crashed (on the first day of this last lockdown ) but, when I finally got it back, I'd lost my connection to the Accyweb.
This old laptop I'm using now is getting more and more unstable, I suspect it will just collapse one day soon, so I prefer to use the iPad day to day.

The problem is this: I can't change my password because when I put in my current email address, it says it cannot be recognised. That's because the Accyweb is still recognising my previous work email which, since I retired, is now no longer functioning.

As I say, I've contacted the Administrator, explaining as best I can, but if he/she tries to contact me on my 'registered' (work) email, there'll be no reply because (like me at work) it's history.

Does anyone have any suggestions, other than I rejoin the Accyweb with a totally different user name and password? I suppose that might placate anyone I've upset over the past eleven years, but equally, it would be a shame to have to start again with the 'friends' on here.
Any suggestions gratefully received.
Have you tried rejoining with new details and then contacting Administrator who may be able to transfer past history to your new ID?
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