Quote:
Originally Posted by BERNADETTE
So in this world of high technology where all computers talk I/we should be prepared to accept second best?? I don't think second best is good enough!!!
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I agree entirely.
Bring back the personal touch imo.
Sorry to hear what happened,the same thing has happened to me a few times over the years regarding my mum.
It is distressing when it happens and think a massive apology is in order at the very least.