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Old 03-05-2017, 11:19   #1
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HBC Paperless Billing

I've been getting some nagging letters about signing up for our councils ebilling I knew I'd get around to it one day and today is that day.

I had to admire their efficiency, without typing anything in page one it informed me:-


Yes that's right 34% complete without typing a thing!

The rest of the form was quite simple except for question 1:-



What is the point of saying (if you know it) and then (required)?

Obviously if it's required you had better find it on one of those old fashioned lumps of paper that they are still keen to send out.
If you don't, your form will be rejected because you haven't filled in all required information.
I may be one of the boroughs 95% and need assistance to count the six fingers on each hand but I could design a set of questions that make a little more sense than the above.
The rest of the questions were simple enough though if in future they plan to contact me via email why is it compulsory for me to give them a telephone number?
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Old 03-05-2017, 19:53   #2
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Re: HBC Paperless Billing

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....why is it compulsory for me to give them a telephone number?
So they can sell it?
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Old 04-05-2017, 01:24   #3
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Re: HBC Paperless Billing

ill go paperless when they pay for my internet

joking aside im sure they are still accommodating people who cant afford to have internet installed or should them people just use internet at their local library

oh hang on
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Old 04-05-2017, 05:25   #4
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Re: HBC Paperless Billing

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.......or should them people just use internet at their local library

oh hang on
What's your problem with the library? With our new super busses and modified road layouts it shouldn't be difficult for anyone in Hyndburn to get the bus to Accrington Library in a few minutes
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Old 04-05-2017, 06:05   #5
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Re: HBC Paperless Billing

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What's your problem with the library? With our new super busses and modified road layouts it shouldn't be difficult for anyone in Hyndburn to get the bus to Accrington Library in a few minutes
I do hope that was a 'tongue in cheek' comment Neil.
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Old 04-05-2017, 21:38   #6
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Re: HBC Paperless Billing

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I had to admire their efficiency
Unfortunatly my council seems to have no faith in their efficiency. I visited their website to enable the collection of my garden waste and found the following:-
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Old 05-05-2017, 08:28   #7
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Re: HBC Paperless Billing

I received my Council tax bill via email a few weeks ago.
The week after I received a letter asking me to register for ebilling by sending HBC my email address. The same day I received my paper Council tax bill, identical to the one via email.
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Old 06-05-2017, 07:51   #8
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Re: HBC Paperless Billing

In my experience with HBC, a couple of areas they are quite poor are IT and legal. A friend who used to work for them said to me recently, if I was a good lawyer or IT professional why would I want to work for a local authority for the poor wages they pay when I could be earning a lot more money working for companies in the private sector? He then explained that leaves local authorities with people to chose from who can't get work elsewhere. That is hi explanation as to why local authorities have problems in some departments.
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Old 06-05-2017, 08:16   #9
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Re: HBC Paperless Billing

It sounds very plausible Neil.
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Old 17-05-2017, 23:20   #10
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Re: HBC Paperless Billing

More like a few hours from Clayton-le-moors on the bus

Are they going paperless completely cause since mum passed away I've been helping out as dad has no clue about computers or the internet

Sent from my Nexus 6P using Tapatalk
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Old 18-05-2017, 09:13   #11
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Re: HBC Paperless Billing

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More like a few hours from Clayton-le-moors on the bus

Are they going paperless completely
I think they may keep a few squares of the stuff in the cubicles for their staff, though rumour has it the public toilets may get a little uncomfortable.
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Old 18-05-2017, 09:54   #12
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Re: HBC Paperless Billing

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Originally Posted by Neil View Post
What's your problem with the library? With our new super busses and modified road layouts it shouldn't be difficult for anyone in Hyndburn to get the bus to Accrington Library in a few minutes
Obviously you dont catch the bus regular? i happen to do, and from Ossy MANY buses on the timetable just dont come.
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Old 18-05-2017, 10:35   #13
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Re: HBC Paperless Billing

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Obviously you dont catch the bus regular? i happen to do, and from Ossy MANY buses on the timetable just dont come.
Maybe they can see you waiting at the bus stop so make a detour :P
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Old 18-05-2017, 11:38   #14
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Re: HBC Paperless Billing

HBC's next big brainwave

PAPERLESS PUBLIC TOILETS
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Old 18-05-2017, 11:47   #15
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Re: HBC Paperless Billing

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HBC's next big brainwave

PAPERLESS PUBLIC TOILETS
They will no doubt do that, then someone may tell em, there is none, they scrapped em.
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