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Old 30-05-2007, 00:11   #1
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Is It Me?

My son bought me a Sony Cyber-shot DSC - W50 camera for Christmas and I've taken some lovely images with it. Well, until last week that is.

I now find that there are two lines across each shot.......sort of like mixed up pixels. It looks even worse when I load the image onto the computer. I've tried the troubleshooting guide but nothing mentions this type of problem.

Does anyone have any ideas?
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Old 30-05-2007, 00:44   #2
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Re: Is It Me?

If you can start off with the shop where it was purchesd if that not possible contact sony and see if they can help.
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Old 30-05-2007, 04:47   #3
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Re: Is It Me?

Try formatting the card, do it with the camera not the PC
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Old 30-05-2007, 05:19   #4
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Re: Is It Me?

Ask Tinkerbelle about sony she sent her camera back for a free repair and they charged £130 .
be carefull about sending it to sony
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Old 30-05-2007, 05:36   #5
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Re: Is It Me?

It sounds like a camera fault to me.
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Old 30-05-2007, 08:41   #6
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Re: Is It Me?

you have only had it 6 months?
it will still be in warranty, take it back!!
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Old 30-05-2007, 09:25   #7
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Re: Is It Me?

K.S.H. has probably given the right answer... just find the card format option and format it.. use the camera not the PC .. dont go sending it back for a faulty memory card .. I had the same problem and that was a faulty hard drive. (memory card is just a small hard drive type fing) as you can see the lines within the camera then it will be the memory card.. try a different card if formatting doesn't fix
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Old 30-05-2007, 14:42   #8
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Re: Is It Me?

Quickest way to check if it's a camera fault is just try a new card in it.
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Old 30-05-2007, 14:51   #9
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Re: Is It Me?

but if you only have one card its an expensive way of testing it.
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Old 30-05-2007, 14:57   #10
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Re: Is It Me?

Quote:
Originally Posted by mick View Post
Ask Tinkerbelle about sony she sent her camera back for a free repair and they charged 130 .
be carefull about sending it to sony
Yeh be very careful indeed, she rang them who confirmed it was a sony fault with the camera, she sent it off then for 4 mnths or so she had nowt but aggro - even threatened to send sony to court for return of camera either drop the charge or put it back into condition she sent it to them like - eventually she got it back, so be very careful with Sony!
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Old 01-06-2007, 21:51   #11
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Re: Is It Me?

Yes take it back before your warranty run out are ask for another one
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Old 01-06-2007, 23:25   #12
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Re: Is It Me?

Quote:
Originally Posted by entwisi View Post
but if you only have one card its an expensive way of testing it.

But if you know someone who uses the same type of card it isn't.
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Old 02-06-2007, 01:17   #13
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Re: Is It Me?

but if you don't it is


.........
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Old 02-06-2007, 23:49   #14
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Re: Is It Me?

I don't have a memory card. I'm using the camera memory until I can afford one. The other problem is that I'm in Spain and the camera was purchased in Manchester.

I've been checking out the Sony sites but nothing has helped so far. My next mission is to travel across the island to the one and only Sony dealer. Wish me luck and thanks for your help x
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Old 02-06-2007, 23:57   #15
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Re: Is It Me?

best of british june you will need it, after the crap tinks went through.
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