I Follow illegal streaming?

cashman · 18-11-2020, 18:24

Seems they are moaning about this how about I follow helping fans WATCH the sodding game? they could quite easily send a code to anyone who has paid £10 and seen nowt as i have twice now,but no they moan about this and IGNORE fans who get no Picture im amazed clubs are supporting this gang of Robbers,

i realise clubs get money from them but this to me is ridiculous. i have never tried that way but i would not blame those who do.

StanleyJosh · 18-11-2020, 19:57

Cashy, they estimate to be losing £12 million from the illegal streaming.
Not 100% sure if they can establish who has managed to watch and who hasn't from those who have paid.
It worked fine for me all season on iPhone, iPad and computer.
Then it stopped working on iPad and computer and would only work on iPhone.
I downloaded a browser called 'firefox' and ever since then I've had no issues.

Private message me details of how you trying to help and I will get it working for you for Saturdays game.

Josh

Mr T · 19-11-2020, 07:38

Thanks Josh;

Cashy if your still struggling on after Josh's assistance PM and I'll see if the I Follow "helpdesk" can assist.

Likewise offer extends to all.

Please bear in mind that 99% of people across all clubs are getting a decent service.

Around 900 people per game across 60 odd clubs. However the L1 board director told the head I Follow man who was at the meeting, percentage may be low (1%) but that's 900 fans who have a problem; which mas to be improved.

pifco · 19-11-2020, 08:39

Yes Josh I have always used Firefox and I have had very little trouble although on Tuesday night the picture froze around 20 mins into the game then started again after a few seconds. After reading on here yesterday morning that several people who had trouble receiving the stream for the first 22mins I wondered if my picture froze due to the engineers working to establish the link to other browsers.
I hope I aint put the mockers on it and I'll still be able to get Saturday's match.

andyd · 19-11-2020, 09:19

Quote:

Originally Posted by pifco

Yes Josh I have always used Firefox and I have had very little trouble although on Tuesday night the picture froze around 20 mins into the game then started again after a few seconds. After reading on here yesterday morning that several people who had trouble receiving the stream for the first 22mins I wondered if my picture froze due to the engineers working to establish the link to other browsers.
I hope I aint put the mockers on it and I'll still be able to get Saturday's match.

I have watched every game this season correct me if I,m wrong that's 14 had slight buffering problems on a couple but Tuesday failed untill 22 minutes in after which no problems, I think the problem lies at the IFollow end and as Cashy has said would it be to hard to offer a code as a refund, as Mr T points out 1% might not seem a lot but it's roughly £9000 a game or am I wrong could be split in 2 as home is free so maybe £4500 either way not a small amount.

cashman · 19-11-2020, 10:02

Quote:

Originally Posted by Mr T

Thanks Josh;

Cashy if your still struggling on after Josh's assistance PM and I'll see if the I Follow "helpdesk" can assist.

Likewise offer extends to all.

Please bear in mind that 99% of people across all clubs are getting a decent service.

Around 900 people per game across 60 odd clubs. However the L1 board director told the head I Follow man who was at the meeting, percentage may be low (1%) but that's 900 fans who have a problem; which mas to be improved.

mark both times i tried Ifollows help both where a complete waste of time told me to clear my cache which i did made no difference at all second time they said try another browser i did and got no difference from the first game. sweet F.A,

andyd · 19-11-2020, 10:18

Quote:

Originally Posted by cashman

mark both times i tried Ifollows help both where a complete waste of time told me to clear my cache which i did made no difference at all second time they said try another browser i did and got no difference from the first game. sweet F.A,

Like I said think the problem is their end sometimes get buffering on Netflix, Amazon prime, you tube etc:- never a problem fixing it takes seconds.

ferret man · 19-11-2020, 20:32

Tried Northampton game frozen screen first 30 mins, Swindon game frozen screen 90 mins

ferret man · 19-11-2020, 20:34

prior to those games had no problems

cashman · 20-11-2020, 08:06

has anyone got the code for thev Lincoln match? i aint?

andyd · 20-11-2020, 08:21

Quote:

Originally Posted by cashman

has anyone got the code for thev Lincoln match? i aint?

Yes came via email Wednesday I think you need to ring club Cashy if you haven't received it yet.

cashman · 20-11-2020, 08:45

Quote:

Originally Posted by andyd

Yes came via email Wednesday I think you need to ring club Cashy if you haven't received it yet.

tried about 10 mins ago no one near phone say they will ring me back. great help that.

just rang again gonna resend it

VALAIRIAN · 30-11-2020, 09:29

You appear to be correct about their customer service Cashy

I will persevere though

ferret man · 30-11-2020, 16:00

I'm not surprised you don't get on Cashy when I look at your thread starter tittle.

VALAIRIAN · 02-12-2020, 18:22

Well......... I am so glad that this did not become an "I will show my backside (politely) in a certain shop window" situation, as................... wait for it.................... I have received a full refund

Sent the e-mail and just awaited a reply, got a couple saying it was being processed, then one to say refunded