I dont get on anywhere near as often as I'd like these days so the website stuff is important to me, I'm not altogether arsed about video so fer me you can drop it - snippets from the training ground are excellent in video though.
A bit of variety is good as well. Last season was a bit monotonous from Coley, as you knew what he was gonna say before it was growled. Leam is best for audio, as he is crystal clear, Cooky is best in writing depending which accent he uses.
As for programmes, I haven't bought one for a long time unless its a mega important game, and then I either get up during the day or take my chances a day or so later. the main reason for not buying one is cost. Three quid or so aint a fortune but it is when you lose it before you read it

. But when you add up your admission, some scran, pre match beers, five to three beers, 50-50 tickets, its too much. As far as programmes go it always seems a good one to me in terms of quality. It looks good, feels good, not too many adverts ... but as with most content is a struggle. There either isn't enough (everyone generally) or it reads too "samey" ...notes from the manager, notes from the CEO, notes from the Chairman, notes from the reserves, notes from the youths, ........ etc etc. Who won programme of the year last year in each division and why? do we care? I know Eric Whalley was of the opinion that if folk want one they'll buy it whether its good or crap -and he's mostly right I reckon
Once over they used to do a subscription on programmes where you pre-ordered for the season and they were delivered to you (I still dont want one though), was that ever successful?