Re: Royal Mail
I've written two complaints to them recently. Once about their offices closing 5 minutes early, when I wanted to pick an item up, and once about one of their vans hurtling toward me at 30mph ish on a 5mph road and forcing me to swerve into the kerb in panic.
I hate complaining about them, in the view that other courier companies are somewhat taking over and I don't like that either, but I had to do it-I expect a service that I am not getting.
Of the first complaint, I was sent an apology and a free packet of stamps.
The second is still in progress (i.e they didn't call me when they promised to!) I will let you know! x
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