[Margaret Pilkington]

Do people really turn off their appliances as a result of reading how much it is costing?
I have always been 'careful' with my energy usage, but if your washing needs doing and your food needs to be cooked, it doesn't matter what the reading says. You will use the energy that you need to use.
I also think that after a time you may stop taking notice of what the smart meter is showing.

My bills are never estimated these days, there is nearly always someone at home to let the meter reader in...if not, they send a bill and we check the readings and phone the correct one through.