[cashman]

if your not in the queue getting soaked or whatever by abour 8-10 in the morning then you have not much chance of getting an appointment at ours, getting through on the phone when they open is nigh on impossible, i complained the last winter cos an owd cock of about 75 or more was soaked and frozen next to me in the queue, the doctor told me this is not the place to complain was gobsmacked.