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Professionalism?
On August 4, I ordered and paid online a new scarf and the match programme from the Darlington home game. I have emailed the club since - about one week ago - as I had not (and have still not) received either.
I assume the club are a bit snowed under at the moment and have been these past few weeks, however, I am a little bit miffed not to even have received a reply to my email, which was sent to sales@..., as suggested on my order confirmation email.
Hopefully, the problem I am experiencing is unique to me and the club will sort this out soon. However, if there are others experiencing difficulties, it is something the club should look to address.
I am sure everyone is working their socks off... and I'll just have to be a bit more patient... but a little reassurance would go a long way.
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