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jambutty · 06-10-2006, 13:22

I watched Dispatches on Channel 4 yesterday evening Ber999T with growing dismay and concern.

If the allegations were true then it is time that ALL call centres were INSOURCED right away. However if I recall correctly when the first outsourcing took place some people voiced concerns about the data security issue. The banks dismissed the concerns with disdain.

Fortunately my bank (The Royal Bank of Scotland in Blackburn) can still be telephoned and a human being answers.

06-10-2006, 13:22	#9
jambutty Apprentice Geriatric Join Date: Jan 2004 Location: Darwen, Lancashire Posts: 3,706 Liked: 0 times Rep Power: 89	Re: Out sourced call centers!!!! I watched Dispatches on Channel 4 yesterday evening Ber999T with growing dismay and concern. If the allegations were true then it is time that ALL call centres were INSOURCED right away. However if I recall correctly when the first outsourcing took place some people voiced concerns about the data security issue. The banks dismissed the concerns with disdain. Fortunately my bank (The Royal Bank of Scotland in Blackburn) can still be telephoned and a human being answers. __________________ Thanks for reading. If you have a few minutes to spare please visit my web site at http://popye.bravehost.com