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Originally Posted by Len
I once had a similar problem and was instructed to do the following, but be carefull. If you are unsure about this then wait for entwisi to reply ( recommended).
Click Start, click Run.
Enter msconfig and click OK.
Click tab Win.ini to bring it to the front.
Click the [+] sign beside [windows] to expand this item.
If you see an entry run= involving \vtagent\reboot.exe, then uncheck it.
Click OK to exit the System Configuration Utility.
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At that time, about three years ago I was with NTL and still am also I was using windows 98. I don’t know if it makes a difference or not?