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Lampman · 24-01-2007, 15:09

Well it seems a while since I've managed to accesss the internet;due to Tiscali ISP(Incompetant Service Promised).Early September was my last access,so after a few weeks of phoning Tiscali and writing letters to try to acheive reconnection.Various excuses were made including one that cost me £54 for a BT line engineers visit(since recouped).Eventually I decided to cancel my subscription and change provider.
Easy peasy you would think!
But no there then followed months of telephone calls and 13 letters,during which time I had to pay a further two months subscription as they hadn't any record of my original contract caccellation,before they agreed to unplug.
I am now with BT(fingers crossed) my warning to you all is there is no one out there who can or will help speed this process up.
I now read that the 14th.February will bring knew legislation to enforce release of MAC codes etc.within 5 days.
We will see if this watchdog bites.

24-01-2007, 15:09	#1
Lampman Senior Member Join Date: Aug 2004 Posts: 567 Liked: 3 times Rep Power: 556	Tiscali anyone? Well it seems a while since I've managed to accesss the internet;due to Tiscali ISP(Incompetant Service Promised).Early September was my last access,so after a few weeks of phoning Tiscali and writing letters to try to acheive reconnection.Various excuses were made including one that cost me £54 for a BT line engineers visit(since recouped).Eventually I decided to cancel my subscription and change provider. Easy peasy you would think! But no there then followed months of telephone calls and 13 letters,during which time I had to pay a further two months subscription as they hadn't any record of my original contract caccellation,before they agreed to unplug. I am now with BT(fingers crossed) my warning to you all is there is no one out there who can or will help speed this process up. I now read that the 14th.February will bring knew legislation to enforce release of MAC codes etc.within 5 days. We will see if this watchdog bites.