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Re: dare I complain about the oaklea tavern..?
Quote:
Originally Posted by AccyJay
Maybe I should alter the booking form for the room to read......
"Would you like us to carry out any alterations to the layout of the building prior to your function?"
or
"Would you like us to put all our regular customers upstairs so that your guests can use the main bar instead. Thus avoiding any difficulties with prams?" |
Perhaps you would like to make a note when people enquire about booking a function room that your premises are not a suitable venue for a family party with young children/toddlers/prams/wheelchairs. At least people reading this thread will be aware now not to book it for such. I'm puzzled that you seem to prefer to lose bookings rather than look at alternative ways to please both those booking the room and still accomodate your regulars. |