Quote:
Originally Posted by lancsdave
In my experience they are probably the worst company going when it comes to customer relations. They have a monopoly and know how to use it  |
As a current employee of the firm can I just personally thank Margaret for her contribution to my Bonus in June and my pay rise
I must admit that is a poor do and extremely cheeky but maybe they will disregard it if you phone then.. albeit again!?.. A lot of the systems they use in the call centres are automatic too so this might not be down to human error.
I work for the Electricity Section and not in billing or I would gladly help you. I'm not sure which number you currently have but maybe you could try 0845 746 1100