Quote:
Originally Posted by lindsay ormerod
You may find this hard to believe but benefits assessing is done by real, live humans, who can and do make the odd mistake, (usually as a result of people supplying inaccurate info or having ineligible handwriting!!). The only thing the computer does is the adding up and generating the letters.
( I should know, I'm one of those real, live humans!  ) |
Lindsay, if you notice, I have nothing but praise for the human intervention, it solved a misunderstanding the council were prepared to dump on me.