sky!
 

My internet stopped working earlier so i rang the techies at sky and was told....... sorry, we cant help you, our systems are down and will not be fixed until tomorrow....

theres no hope for us!:rolleyes:

Re: sky!
 

What time was this? No problems with mine:confused:

Re: sky!
 

it was a bit earlier....it was only mine but they couldnt help me fix it because their system wasnt working lol

Re: sky!
 

did you call just teh once?

when I worked at a call centre the advisors had a Average Handling time that they had to hit of 180 seconds per call. If they had a long call I know a few unscrupulous ones would say stuff like that to the next couple of customers as the calls would be <10 seconds and bring their average down. Of course they got rollocked if they were caught but the chance of the TL listening to that 2 or 3 calls a day out of the hundreds that they took was a risk worth taking in their eyes particularly as their bonuses were at stake.....

Re: sky!
 

yeah i called once but then it came back on......