Isp
 

Looking for a new ISP for my parents and am looking for recommendations. They don't live in a Virgin Media area so that is out and are currently with TalkTalk, who think it's ok to try and change settings on a pc when the router is showing the dsl is not available.

Re: Isp
 

Would not recommend TalkTalk.

Re: Isp
 

I've always had BT, never had any problems what so ever

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Yep same as me

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Never any probs with Virgin Media, even when not in optic fibre area, you can still get there National service through phone line.
High speed broadband down your phone line | National broadband from Virgin Media

Re: Isp
 

I would definitely not recommend Talk talk...in fact typing the words makes me shudder.
BT for me too.........I know they get lots of stick, but I have only had minor problems which Bt have sorted double quick......and I speak as I find.

Re: Isp
 

Re: Isp
 

Router settings? You can still access them whether or not internet is connected

Re: Isp
 

I have been wi same provider for oer 9 yrs, its changed from Wanadoo, to Freeserve, to Orange n now its E.E. for first time i'm not entirely happy n am thinking of changing provider meself, so thanks fer starting this thread.:);)

Re: Isp
 

o2 have sold to sky.... so any opinions on sky?

Re: Isp
 

It looks blue on a clear day, but it isn't really blue and so long as it stays up there and doesn't suddenly collapse nothing to worry about.

Re: Isp
 

I had the router software open, was watching the dsl and internet lights flash from red to amber. Having spoken to a BT engineer about it in the past, the line isn't up to the speeds they are trying to send down it and it drops the signal but TalkTalk would prefer to blame the equipment. It's not a wifi drop out issue, it's the internet signal disappearing as there was no signal on any of the hardwired equipment.

I keep hearing differing stories about other companies so was just wondering who recommends what.

Re: Isp
 

Wow. I have never 'looked up' before :eek:

Re: Isp
 

bethere

now owned by sky but sky seem to be keeping tehir beaks out of things and great customer service from english speaking people any time of day.Also pick up pretty quick even at peak times

strongly recomend them not one person i have refered has any complaints

ps:

get £15 each if your refered so if you know someone on bethere get em to send you a referal email

Re: Isp
 

I was with bethere for a couple of years, they are so laid back they are almost vertical. Shame if things change because Sky have bought them but they just became too expensive. I do remember them not taking payment for 3 months and ringing them to get it sorted, they said it didn't matter and it would be sorted in time, I didn't really want a massive bill but they decided to just bill me from when I contacted them. But parents only use internet for catchup tv and I use it occasionally when I call in so TalkTalk was sufficient but its become very annoying especially when they wont listen.

It becomes more complicated by the fact my parents want anytime and international calls as well as the internet.

Re: Isp
 

I need solid reliable fast internet for my work as I work from home and do 24/7 cover. been with sky for years but switched to plus net recently as sky wouldn't do any deals on fibre. sky were very reliable and if they'd matched what I'm paying plus net they would still have my business. plus net are owned by bt and it's been very reliable so far.

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i took a half price for 6 months offer when i joined then each year after iv only paid £10 per month for unlimited usage because as your contract ends if you ring and say you are thinking of leavingthey bend over backwards to keep you

they are very customer friendly

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Well they moved over to BT on Wed and what a disaster so far, phone service hasn't got the package that was asked for. Even Royal Mail joined in and delivered the modem to a random house 5 streets away. The internet doesn't work at all, keep being told different things. They've finally decided to send an engineer out on Tuesday.

Re: Isp
 

Are you on fibre now? What are you getting upload and download?

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76 down, can't remember upload but I rarely send anything large, most of my traffic is data to me.

I'm not that fussy if its the fastest etc, it's plenty for what I need and t be honest I'd rather have 80% speed and 100% reliable than to push it as hard as possible but end up with endless data correction packets.

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Upload is useful when saving your photos to flicker

Do they have download limits, traffic shaping and all that rubbish that Virgin do to me if I download to much at peak times?

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It's Unlimited! Why is it still traffic managed? | Community Site News..


apparently they do, I've never found it killing anything I do though.

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I like the way they try to sell it. If traffic management isn't to slow you down and is to enhance your household experience why don't they do it on your router, not their network?

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im with bethere and download between 20gig to 60 gig per day on average .So far they have been the only true unlimited company i have been with except bulldog who are no longer around as they merged with another company who were rubbish.Bethere have recently been sold by o2 to sky so only time will tell if the unlimited policy will remain intact

it shoudl be against trade description to advertise unlimited and enforce limits but for some reason they get away with it as do phone companies like o2

Re: Isp
 

I have to ask, what do you download at say average of 40 gig/day? by my reckoning thats 4 full HD movies which would take ~ 8 hours a day to watch at least? I'm beginning to wonder if I'm missing out on something :D

I learned a long time ago that data for data's sake is not a good thing... unless its used its useless noise

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Depends what quality you go for. I`ve seen 3D movies to download at over 40GB.

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Admission of guilt there gpick? :D

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I admit nothing, never said I downloaded it, just seen them to download...honest.
Also seen some 4K films to download around the 40GB mark.

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Well it still not working despite numerous attempts by BT to resolve the issue. They are promising to get to working on Monday, 12 days after it was initially installed. Slightly annoying for my parents.