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lindsay ormerod 01-04-2009 19:13

Sky issues?
 
Anyone else got Sky probs tonight? We have the " no satellite signal" mallarkey going on; have tried rebooting but no joy..... I really don't want to have to ring them!:rolleyes:

david1 01-04-2009 19:15

Re: Sky issues?
 
Mine is fine !

forceten 01-04-2009 19:16

Re: Sky issues?
 
Nope ours is fine :)

david1 01-04-2009 19:22

Re: Sky issues?
 
They will ask you to check all the " jack plugs " in the back of your tv and sky box , you may have dislogged them while dusting around .

lindsay ormerod 01-04-2009 19:57

Re: Sky issues?
 
Quote:

Originally Posted by david1 (Post 699185)
They will ask you to check all the " jack plugs " in the back of your tv and sky box , you may have dislogged them while dusting around .

" dusting" ??? Behind the telly? Are you mad? I never even look behind there let alone venture there! :rolleyes:

david1 01-04-2009 20:15

Re: Sky issues?
 
If you look on the handset at the top , look for " services " . Then go to no. 4 system setup . then go to no. 6 lock indicater .. this must be in the lock position and say ok. it also tells you how strong the signal is and the quality .

lindsay ormerod 01-04-2009 20:34

Re: Sky issues?
 
Input 1 says no signal strength and not locked, is this a bad thing?

david1 01-04-2009 20:36

Re: Sky issues?
 
If its not the plugs in the back , i am affraid you are going to have to phone sky. sorry

david1 01-04-2009 20:37

Re: Sky issues?
 
see what its like in the morning

BERNADETTE 01-04-2009 20:39

Re: Sky issues?
 
Not been in long but just checked and mines ok:)

lindsay ormerod 01-04-2009 20:39

Re: Sky issues?
 
Quote:

Originally Posted by david1 (Post 699243)
see what its like in the morning

I haven't touched the plugs, so I am gonna leave it till the morning, if Sky have sold me yet another duff Sky+ box I will be force feeding it to one of their "helpful sales team". :rolleyes:

david1 01-04-2009 20:49

Re: Sky issues?
 
Mine had no signal strength and was not locked . phoned sky they took me through what they could do over the phone . In the end they sent a guy round , he found that the dish couldn't pick up a signal over the top of a very large tree . he re-wired it to the chimney breast . its been fine ever since .

Neil 01-04-2009 20:59

Re: Sky issues?
 
Quote:

Originally Posted by lindsay ormerod (Post 699239)
Input 1 says no signal strength and not locked, is this a bad thing?

Lindsay what does input 2 say?

david1 01-04-2009 20:59

Re: Sky issues?
 
When you say that you have re-booted , did you take the card out for 30 seconds or more ?

lindsay ormerod 01-04-2009 21:00

Re: Sky issues?
 
Thanks for help, I have sorted it with Sky's help, just needed to reset my transponder ( ? * ?) it's now working again!:mosher:

david1 01-04-2009 21:01

Re: Sky issues?
 
great ...

MargaretR 01-04-2009 21:52

Re: Sky issues?
 
While we are on the subject of Sky -
I have had a letter from Hyndburn Homes which tells me that before the HD starts in November, they will be relacing the communal TV ariel with one which will operate with Sky and FreeSat as well as 'normal' Tv.
Is is possible that a communal ariel can do all that?
All customers own ariels and Skydishes will be removed.
Rent will be increasing to cover this upgrade.

LYNX1 02-04-2009 06:35

Re: Sky issues?
 
I have had that a few times.....(no satellite signal) all I do is switch box off, switch off at socket, switch everything back on and it's usually ok after that........try that if it happens again (saves paying for a phone call to sky :D

Neil 02-04-2009 06:46

Re: Sky issues?
 
Quote:

Originally Posted by MargaretR (Post 699287)
While we are on the subject of Sky -
I have had a letter from Hyndburn Homes which tells me that before the HD starts in November, they will be relacing the communal TV ariel with one which will operate with Sky and FreeSat as well as 'normal' Tv.
Is is possible that a communal ariel can do all that?
All customers own ariels and Skydishes will be removed.
Rent will be increasing to cover this upgrade.

It is possible. They will have to run more than 1 feed into each flat. 1 for digital terrestrial connected through a distribution amp to an aerial. You will also need a satellite feed connected through distribution amps to a dish - seeing as sky and freesat satellites are at the same geostationary orbital position the satellite feed will work with either.

They will need to provide 2 satellite feeds to each flat for those people using Sky+. In my opinion they should install 3 satellite feeds for those people with an extra sky box in the bedroom.

I would be surprised if they give you 2 satellite feeds, 3 and I will be amazed. This is the problem with communal dishes. With your own dish you get 4 feeds as standard.

MargaretR 02-04-2009 09:15

Re: Sky issues?
 
Thanks for that info Neil. They have said that they will supply one room and any extra rooms will be £70 a time.
Please clarify whether I have understood right - they be putting two cables into each room that you want tv reception in?
I am tempted to pay £70 extra for the bedroom, because I have a portable tv and freeview box lying about doing nothing at the moment, which I could (hopefully) still find usable for the bedroom.

jaysay 02-04-2009 10:21

Re: Sky issues?
 
Quote:

Originally Posted by MargaretR (Post 699436)
Thanks for that info Neil. They have said that they will supply one room and any extra rooms will be £70 a time.
Please clarify whether I have understood right - they be putting two cables into each room that you want tv reception in?
I am tempted to pay £70 extra for the bedroom, because I have a portable tv and freeview box lying about doing nothing at the moment, which I could (hopefully) still find usable for the bedroom.

I actually rang them Margaret and they assured me that this new system would be fine even for HD as well, but when you think about it both my TVs have freeview built in and I can get all the free view satellite programs like Sky Sports News, I'm paying the £70 for the bedroom socket as I have multi room at the moment

Neil 02-04-2009 11:02

Re: Sky issues?
 
I don't know why you have multi room when there is only one person living in the flat. The only advantage is if you want HD in the bedroom and that can be got around.

A Sky box has 2 RF outputs. The second one works with a magic eye as well. You run a coax cable from RF output 2 to your bedroom TV. The magic eye pugs into the coax as well. Then your Sky remote will change the channel on the sky box when you are in the bedroom. No £70 to install and no multiroom charge each month.

jaysay 02-04-2009 16:39

Re: Sky issues?
 
Quote:

Originally Posted by Neil (Post 699511)
I don't know why you have multi room when there is only one person living in the flat. The only advantage is if you want HD in the bedroom and that can be got around.

A Sky box has 2 RF outputs. The second one works with a magic eye as well. You run a coax cable from RF output 2 to your bedroom TV. The magic eye pugs into the coax as well. Then your Sky remote will change the channel on the sky box when you are in the bedroom. No £70 to install and no multiroom charge each month.

Neil, this is jaysay your talking about here, its like I am to techno as Bernard Manning was to hang gliding, remember it was I who had to get is 11 year old granddaughter to program his mobile when I first got one, when it comes to these things I'm bloody useless believe me, I do know where the on switch is for my laptop though:D


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