Doctors appointments
 

Been trying for ages to get an appointment for a referal for my child to go back to the consultant at the hospital for an operation thats due & looks like i've to push it through earlier than expected after school have reported that its getting worse.

Just tried again & least spoke to somebody helpful at the surgery & she admitted that the change of system for appointments have severely effected those needing referals causing un necessary delay but yet told to ring again in the morning & try to see if i get any luck to see my GP - not like i haven't been doing that for mnths & given up cos i keep getting told its full & to try again tommoz 1st thing:mad:

Is it just me or is it a common thing like always with the NHS??

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Mel, I've said before, I think the docs your at is useless, I know it's only my opinion but from what you tell me it's the only opinion I can form of the place.

Yes the new appointments procedure can be a bit of a pain for things like referals but if I rang my doctor (formally Dr Wards at Clayton) the receptionists would sort it out.

The good side to the appointment procedure is that if your unwell overnight you can ring the doctor first thing and see him that same day. With the old appointments you had to plan an illness 2 week in advance.

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Trouble is that dont neccessarily guarantee u getting seen tho, i did that last year when i had my kidney infection [in agony] i had to wait in waiting room till everyone had been seen & if there was time then they would consider if i could be seen, everybody was eventually seen & i was left waiting they only forgotten me anyway & weren't going to let me see GP but lucky [or not] i doubled over in pain that they put me straight thro for a test & anti biotics & painkillers, bloody typical, healthier people got seen before me:(

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No he's taken a much deserved retirement to the Lake District :)

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Unfortunately im not in much position to pick & choose my GP that much without having a car so have to get somewhere near & on the whole they have same proceedure:( which is opposite to the above^^ cos u still may not get seen even if u need to.

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It's not that much further down the road to the one at the side of Empire Bingo place (sorry I forget the docs name) and having no car is a bonus, it's a nightmare to park near there ;)

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He was an excellent doctor. A loss to myself and the people of Clayton. I moved from Clayton 13 years but insisted on staying with Dr Ward, it was a trek if any of the family needed to see him but a worth while trek.

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Its further & its a pain specially during winter & in pain, Unless i get recommendations that that is better, i know Peel House is the same pain in the backside as mine is atm:(

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A friend of mine who moved from Clayton to Accy stayed with him too. Haven't talked to her about doctors for ages so I didn't know he'd retired. He used to pop in the bank when I worked in Clayton - did our flu jabs for us which the bank kindly paid for so we wouldn't have time off in the winter through being ill. :D

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Yeah, might be 6 month ago since he retired. It was in the Observer. I'm not sure of the doctor who's taken over as the other partner at the practice, I know Dr Hewitt is still there though, I don' like her but shhh don't tell anyone ;) :)

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The Doctors that is at the side of Empire Bingo is my doctor..... Dr.Dixon & Manual. Great doctors and have never had any problems and have been with them 9 years now.

I went with them because, when I got pregnant I was with Gupter on king st. and I wouldn't trust that man with my dog, let alone me and my un-born child, and children when they were born.

Even when I have to walk to the doctors it takes me from here less than 15 minutes, just straight down willows lane.

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We have an excellent doctors surgery. Problem is it's in Brierfield lol.

Not sure about the rules when we move to Accy if we have to move Doc's but if we can keep them we will be doing, worth the trek.

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That's the guy lol! I couldn't think of his name lol! :D

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Mel... If your child has seen the consultant before, it may be worth ringing the consultant's secretary and trying to get an appointment through her. Technically you would not require a referral if your child has been a patient in the past.

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MMmm i was actually thinking about doing that if im unsuccessful tommorow i dont know why it requires a doctors referral but the drs secretary has it on her screen about the details as referral deadline is there - yet im still having problems:(

Might look into changing doctors depending on recommendations so will look with interest here

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I have no problem with my doctor as he doesn't use an appointment system. not too long ago I needed an appointment for the oral and dental clinic at the Royal Blackburn within two weeks the NHS rang me giving me a choice of hospitals and when I wanted to go. In other words from asking my GP, to going to the Royal took around five weeks, works for me

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Finish work at 2,phone appointments......none left,but i can see a nurse.Start work at 2,phone continuously engaged till from 8.30 till 10.30.......finally get through but no appointments with doctor or nurse left for before 2.Sometimes,and all due respect to the nurses,i do want to see my GP and no one else.I actually haven't seen the doctor whom i am registered with for about 5 years now.It's a case of if i'm lucky enough to get an appointment with a doctor i'll take whoevers available.And no need to ask which centre i'm talking about.Maybe should have called this thread Doctor Disappointments.:mad:

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My GP has changed twice since I was last there and aint a clue who mine is. It is such a pain to get an appointment especially when working shifts I dont bother now.

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theres allso doctor kappendas just of abby st there are no oppointments for children

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What ??????????

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the drs dont do appointments for children you just ring them up and thay slot the children in without makeing an appointment for them its just adults that have to have an appointment

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:eek: Ahhh right lol! I thought you meant they wouldn't see children.

Sorry my blonde streaks must be coming through again. I have these moments :(

OK everyone look away now, nothing to see here! :o

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Might be getting somewhere:D SPent the morning again listening to engaged tones just got thro & spoke to the receptionist who was helpful enough to look at my childs records & said she will have a word with the Dr for a referral as it states he needs a referral back if in pain & will ring me back to let me know if he can do it without being seen.

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I might have known slinky would be at that docs that is our doc too he is a good doc is Dr Dixon he is also part of the team that own the place where Anne works everytime she goes to see him he allways asks if she has killed anyone this week (thinks he is a comic) but a very helpfull doc i would never change.
By the way its Myrtle house 154 Blackburn road

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In the late forties early fifties I lived at 148 Blackburn Road and my doctor, a Dr. Devlin lived and had his surgery at Myrtle House. Handy - because as a child I suffered a lot with tonsillitis until the tonsils were whipped out at Accrington Victoria.

My current doctor, AK Gupta, has moved (allegedly and temporarily whilst Springhill Surgery on Bolton Road is being re-furbished) his surgery to the Darwen medical centre, behind the baths/leisure centre. It’s been a few months now so I don’t think that he is going back.

However I have never had a problem getting an appointment to see him. In fact it was only the other day whilst attending the Warfarin clinic I enquired about the flu jab and was told if I was prepared to wait for the three patients before me I would get one there and then.

In general lansdave if you move outside your doctor’s catchments area you will have to get another doctor.

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Haha see'ya in the waiting room some time Mick...:D

I know where Anne works, because I know which nursing home they own.

He is also our in house doctor where I work lol, and he has us in stitches. He will ring the intercom to come in and when we ask who it is, he always answers with something dodgy like " hiya it's Tony Blair"......he once answered with " hello it's Harold Shipman" :eek::D..........he's a head case, but a cracking doctor.

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FFS!!! well godknows whether the referral letter is going to be done or not - the receptionist said as soon as she spoke to the Dr she would ring to confirm it or leave message, well i've heard nothing so just tried the surgery & its CLOSED!! already so will have to go thro the rigmaroll again now tommoz - im flipping now mega pi$sed off!!!:mad:

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If the referral hasn't been done then im going to have to change doctors:angry: cos im sick of this!!

So anymore recommendations? Dr Dixons surgury & one on Abbey st/warner st are ones so far?

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Well I can't say anything about the other doctors because I don't know them.. But you said you wanted easy access.....and the nearest one is Dr.Dixons, and being a patient for 9 years I can say I trust them and their opinion on things and I think they are cracking doctors.

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Yeh thats true, are they taking new patients on & silly Q coming up how do i go about it:confused:

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well my mum got me on with them......not sure if they are taking new.

If you just pop in and ask the receptionist for the forms for new patients, she will be able to tell you.

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I don't work at the home Dr Dixon owns. He's just the GP of some of our clients.
He's one of the best and I wouldn't change him if they paid me to do so. He puts you totally at ease and gets things done.
They are all good at Myrtle House, always ready to help.

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My family also go to Drs Dixon and Manuel, wouldn't change them for the world. Excellent nurses and receptionists, and they will always try and fit you in on the same day.

Just managed to change my Dad to the above Doctors from Dr Gupta, wouldn't touch him with a barge pole but that's another story. There is about a six week waiting list accymel, you can either ring up or pop in to put your name on the list. When you do get to the top they contact you, then you get the forms to fill in.

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Cheers Sara have u got their number handy?

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01254 233651

Hope you manage to get on, it is a great surgery.

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Sarah – is the Dr Gupta you mentioned Dr AK Gupta? A short, thin Indian (probably) man around the age of 50 or so. His car has a personalised number plate that can be read as Gupta with a little bit of imagination.

If it is then he also has a practice in Darwen.

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Sorry don't know what he looks like, but his surgery is on King Street in Accrington.

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Cheers Sara will do :D

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Is anyone here under Dr karims, richmond medical centre????

If so are u having the same probs as me??

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It must be good they are busy like hotcakes today - i'll keep trying to get through & cross fingers;) :D

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King Street Surgery brings back awfull memories for me ..... after an op that got badly infected a needed a doctor to prescribe antibiotics (its a long story which i wont go into but lets just say Dr Motapali / Kundu had struck me off, 100% not my fault).
I managed to hobble into the King Street Surgery, temperature sky high, sweating profusely. I was filling in the paperwork to join when Dr Gupta walked out of his room, he took one look at me and called me over to him. He then said "Can you please leave the premises before i ring the police, we do not tolerate drug abusers here" . I hobbled out in tears. Later on that day when the district nurse came to change my dressings i told her what had happened, she went ballistic.
So through my dealings with some local doctors i now have a phobia against them.

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This doesn't surprise me in the slightest. He shouldn't even be a doctor.

My dad became very poorly. And he was showing classic signs of being a diabetic. Dr.Gupta kept dismissing this. In the end my mum took a urine sample of my dads into the surgery and demanding that she wouldn't leave until he had tested it. Cut along story short, my dad did in-fact had diabetes and was Insulin diabetic. He ended up nearly dying because that stupid doctor couldn't be bothered doing his job.:mad:

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I was too ill, tried to get a solicitor involved with it all from being chucked of Motapalis practice to Guptas comments but was told i needed a lot of money to go ahead as i wouldnt get legal aid.
The infections i had was so bad i ended up being rushed back into hospital. The paramedics that came that night was shocked. :(

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It stinks dont it.

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Still having a nightmare with GP. even my school nurse has tried, now they say there is a referal letter but i have to pick it up then tell her i want my original consultant, come home ring with password choosing hossy & consultants{why when i want my consultant??** or i will have to send letter to my consultant - all this un necessary fannying around taking time whereas a straight forward email or letter would survice - end of but this new system is no good for people already under specialist consultants like me, this system is ok for new conditions but a pain in the butt for poeple like me which has wasted 6 mnths of my time already & counting!!!!! Yet the consultants secretary cant understand why they have pushed this new system on me for my case, my dad went to his gp recently for a referal no problems - not like this!!! So this means now i cant change GP's till the referred appointment comes thro Grrrrrrrrrrrrrrrrr:angry:

Why fix something that aint broke????

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You should write to the General Medical Council and put your concerns on record……Once the surgery know that concerns are on record he might take a bit more notice of those in his care.

http://www.gmc-uk.org/

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Thank you doug will do but not quite yet i need a referal & change gps 1st LOL, worried about reprisals which has happened with my last GP - who let his personal feeling show on my records has been effecting newer drs opinion of me because i complained as did my health visitor - welcome to the other side of the coin lol

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Same here i have little trust in Gps now

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I am with this doctor-when i moved up here my family (what few i have up here) said 'were all with him' thinking this was a reccomendation i registered with him-what a bl**dy waste of time,that doctors surgery could not organise a p*ss up in a brewery.

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Oh phew thank god it isn't just personal lol, the school doctor got in touch with Karims & discovered that they have the wrong address [my old one] despite being told they still haven't changed it, i've been up here 5 years !!!:mad: So i have to go down & sort that out despite my son being treated all this time & they cant get the flipping addy right - im so flucked off with them so no wonder they cant do the referal right - yet i cant change yet now neither - talk about got me by the short & curlies:mad:

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Just a passing thought. Can I suggest that you make it obvious to each other to which GPs or Surgeries you are referring but perhaps not be so free at naming particular individuals? It may protect you from unpleasant confrontations in the event of needing one of these people at some point in the future. It would also strengthen any case you might bring if the individual couldn’t point out that they had been targeted on the local message board and therefore had been deprived of a fair hearing.

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Awwww doug might have a point...................but ...............tough cos im deprived of a service they fail to keep! I need to vent off somewhere or i might demolish my house cos im sooooooooo fuming:mad: we are sharing experience of services & i needed to know it wasn't personal - plus if people dont complain nowt gets done or highlights the case - gp's are like owt else a service provider - they get paid for it!

Sorry to rant loudly im really touchy on this subject - another bad day of it:(

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Absolutely agree, and therefore they are accountable and responsible for their actions or in actions.

Rant on (I know now't will stop you away) but don't make yourself ill over it.....:)

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LOL im done now till tommorow where it'll start again, all this stress but least i got it out or i would be ill & then i wouldnt get an appointment ...round again lol:)

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Been down to GP surgery 1st thing this morning managed to pick up the referal letter for patient services but they have sent a gp referal to my consultant anyway - after all that messing about :confused: but still had to ring anyway which i think has confused patient services too - please either do one or tother which is it?!? They had got the address wrong after all these years despite being told on numerous occaisions & they still blame me for their incompetence :( so that could of messed up my referal by gp letter cos they may now send it wrong addy anyway due to the confusion my gp has made.

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