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Tinkerbelle 01-03-2007 13:48

Top 10 Time Wasters
 
A survey of 10,000 people has revealed the worst offenders for keeping customers waiting is British Gas, often leaving callers on hold for an astonishing 45 minutes. Sky was identified as the second worst.

Others in the Top 10 are:

1. British Gas
2. Sky
3. BT
4. NTL
5. Royal Mail
6. Orange
7. HM Customs
8. NPower
9. Loyds TSB
10. O2

Do we all agree? Any firms you'd add to the list?

jedimaster 01-03-2007 13:49

Re: Top 10 Time Wasters
 
local councils

chav1 01-03-2007 13:58

Re: Top 10 Time Wasters
 
top time waster


people who post top 10's


:D


you just wasted 30 seconds of my life :mad:

flashy 01-03-2007 13:59

Re: Top 10 Time Wasters
 
number 12.......tinks when she's drunk ;)

Tinkerbelle 01-03-2007 13:59

Re: Top 10 Time Wasters
 
'Apparently', over a period of a month callers can spend more than an hour and a quarter on hold - or 15 hours a year! :eek:

chav1 01-03-2007 14:01

Re: Top 10 Time Wasters
 
Quote:

Originally Posted by Tinkerbelle (Post 390777)
'Apparently', over a period of a month callers can spend more than an hour and a quarter on hold - or 15 hours a year! :eek:


simple answer

dont use the phone when on your period ;)

Tinkerbelle 01-03-2007 14:02

Re: Top 10 Time Wasters
 
Quote:

Originally Posted by chav1 (Post 390773)
you just wasted 30 seconds of my life :mad:

...... and I'd be more than happy to just waste you! ;) :p

Mick 01-03-2007 14:04

Re: Top 10 Time Wasters
 
United Utilities

jimmi5bellies 01-03-2007 14:05

Re: Top 10 Time Wasters
 
Quote:

Originally Posted by Tinkerbelle (Post 390764)
A survey of 10,000 people has revealed the worst offenders for keeping customers waiting is British Gas, often leaving callers on hold for an astonishing 45 minutes. Sky was identified as the second worst.

Others in the Top 10 are:

1. British Gas
2. Sky
3. BT
4. NTL
5. Royal Mail
6. Orange
7. HM Customs
8. NPower
9. Loyds TSB
10. O2

Do we all agree? Any firms you'd add to the list?

I should really phone British Gas, my meter went funny the other day and instead of clocking up £15 credit that i put on at the post office it clocked up £42 :D :D :D
Now you see, if i did phone and tell them, how much would it cost me in waiting time .... hehehe

Tinkerbelle 01-03-2007 14:08

Re: Top 10 Time Wasters
 
LOL! Very true jimmi :D

chav1 01-03-2007 14:09

Re: Top 10 Time Wasters
 
Quote:

Originally Posted by jimmi5bellies (Post 390784)
I should really phone British Gas, my meter went funny the other day and instead of clocking up £15 credit that i put on at the post office it clocked up £42 :D :D :D
Now you see, if i did phone and tell them, how much would it cost me in waiting time .... hehehe


dont say a bloody word

its more likely the woman at the shop put the amount in wrong which means teh gas as far as british gas are concerned is paid for

the shop looses out not you :D

ps:

go elswhere for a few weeks for your gas

jimmi5bellies 01-03-2007 14:14

Re: Top 10 Time Wasters
 
No, still got receipt for the gas ... £15 paid, lol. It also showed as £15 credit when i put it in. I accidently knocked the card when i was taking it out and the meter went funny, lol.

chav1 01-03-2007 14:16

Re: Top 10 Time Wasters
 
Quote:

Originally Posted by jimmi5bellies (Post 390795)
No, still got receipt for the gas ... £15 paid, lol. It also showed as £15 credit when i put it in. I accidently knocked the card when i was taking it out and the meter went funny, lol.


come and bang my meter please :)

jimmi5bellies 01-03-2007 14:17

Re: Top 10 Time Wasters
 
Quote:

Originally Posted by chav1 (Post 390796)
come and bang my meter please :)

IS THAT ALL THAT NEEDS BANGING :D :D :D

accymel 01-03-2007 14:19

Re: Top 10 Time Wasters
 
What a surprise N power & sky, least BT is free call !!

United utilities another as is any benefits services :(

Worst one for being on hold the absolute longest is SKY, i've been on hold for longer than an 1hr :(

No.9 Dream 01-03-2007 19:29

Re: Top 10 Time Wasters
 
What I find worse than any of these is firms like Littlewoods for example who after going through all the speil about calls being recorded blah blah blah say "all our operators are busy please call back" and then promptly disconnect you.
Being in a queue I can handle to a point but just to be disconnected after listening to about 5 minutes of garbage just gets my goat :mad:

shillelagh 01-03-2007 21:08

Re: Top 10 Time Wasters
 
United Utilities they cut you off after 25 minutes and then you ring them again and get put on hold for another 25 minutes get cut off ...........after that i felt like giving up!!!

cashman 01-03-2007 23:29

Re: Top 10 Time Wasters
 
at least with them you get through eventually. try ringing Peel House.:D

slinky 01-03-2007 23:35

Re: Top 10 Time Wasters
 
Royal Blackburn Hospital.

I rang them 2 weeks ago and asked to be put through the M.A.U after 13 minutes someone picked the phone up and it went dead. I had to ring back and was put on hold for 4 minutes :(:(


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