Post Deliveries
 

Will someone tell me whats going on with the post at the minute?

I've just had my post delivered at 15.45. Last October and November the post was delivered roundabout 9.30am. December it got a bit later about 12 -12.30 which i expected especially coming up to christmas. But now in the new year they seem to be getting later and later. Last friday it was 3.30 yesterdays post was at 12.30 thought oh its getting back to normal... and today its now quarter to four. Oh Saturday when i got the post it was about 12 o clock. I always thought postmen finished around 2pm seeing as they started early in the morning.

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Our delivery times have been erratic since last august, arrives at all times and seems to be different postmen everyday.:confused:

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I quite often don't get mine till the afternoon - don't know why it is so erratic now.
Is there a postie on the forum who can explain?

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Mine came at 2pm & has been coming erratic as well bet 10.30am earliest some times to 2-2.30pm lately:(

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He'd get some right stick lol

SHouls of read He/She...... sorry:)

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Id expect it as something to do with the amount of things to post. For example if one postman cover 40 streets he might have to do 20 then go back and then do the other 20. Plus postmen work 2 different shifts so in theory you could get it at 6PM

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good question jen,:D have great doubt you'll get an answer ours is very erratic, between 10-00 n 14-40, but the junk mail is more consitent:D

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Possibly a shortage of posties. the other day our postie was still delivering mail late afternoon, nowhere near his usual round, so either he was covering for someone off sick, or grabbing a bit of overtime.

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http://www.royalmail.com/portal/rm/j...mediaId=400144

If you want to complain theres the details.

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not is only the post delivered any time after 2-30 i have to do his job delivering someone else"s post that has been put in my letter box not even our number there name and address. do they want us to do there job now.. bring our postie back he was a great postman......its the same everywere i live in lowton near newton-le-willows :tongueout [burt]

Re: Post Deliveries
 

Ok i sent an email on royal mails own site asking why the deliveries are so late - this is the reply:

Thank you for your e-mail. This has been allocated the reference number
RM0305-7374

This is an automated response please accept our apologies if the details
requested are not relevant to your enquiry/complaint

In order to investigate your enquiry fully, please can you supply the
following information by return of email. Unfortunately our e-mail system
is unable to open, or accept, attachments. Please ensure that your email is
sent in 'plain text' as our system reads HTML as an attachment.

(If your email is however regarding an international item of mail you will
need to complete a P58 lost/damaged/delay form which can be obtained from
any Post Office)

Carrier and service used (From 1 January 2006, ROYAL MAIL no longer has the
monopoly on collecting and delivering mail. In order for us to deal with
any complaint correctly, we need to know if the item was sent with Royal
Mail)
Tracking number
Addressee's full name and address
Sender's full name and address
Date of posting
Place of posting
Proof of value
Date of delivery / Incident date
An exact description of the contents
Replacement value of the lost / damaged item

Do you have a certificate of posting?
(Please note that you will need to produce one of these to in order to
receive compensation)

We may still need to come back to you to request further information by
post, but by supplying the above at this stage it will speed up your
enquiry.

We will respond to your email as quickly as possible.

Thank you for contacting Royal Mail.

Royal Mail is a trading name of Royal Mail Group plc. Registered in
England and Wales. Registered number 4138203. Registered office at 148 Old
Street, LONDON EC1V 9HQ.

Mae'r Post Brenhinol yn un o enwau masnachu Grwp y Post Brenhinol ccc.
Cofrestrwyd yng Nghymru a Lloegr. Rhif cofrestredig 4138203. Swyddfa
gofrestredig 148 Old Street LLUNDAIN EC1V 9HQ.



************************************************** *********************
Royal Mail Group Limited registered in England and Wales registered number
4138203 registered office 148 Old Street London EC1V 9HQ

This email and any attachments are confidential and intended for the
addressee only. If you are not the named recipient, you must not use,
disclose, reproduce, copy or distribute the contents of this communication.
If you have received this in error, please contact the sender and then
delete this email from your system.
************************************************** ********************

So asking about deliveries the reply is an automated one - one which doesnt apply to the email i sent which they apologise for in advance. It also doesnt give you an email address to send it to - just back to the automated one. Anyway see what happens.

Re: Post Deliveries
 

on slightly positive note
just received mail today 3.00 pm and received mail
posted in rawtenstall this very morning WHY cant
it always be like this ? :confused:

Re: Post Deliveries
 

I think it's all to do with one of the changes in working hours. Pretty sure they are no longer allowed to finish work when the round is finished and therefore they take their time. Also recall something about not being able to leave the sorting office before a certain time as well.

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I also heard they are not supposed to leave sorting office before 10am and anyone wanting delivery before a certain time has to pay for the priviledge

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I used to get my mail and sometimes someones elses at a totally different address, at about 8.30am, now im lucky if i get it at 13.30:rolleyes:, also used to get afternoon post as well,but that as now stopped!...well not really, i now get it in the afternoon :p

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I also remember hearing that their hours have changed and that they start later and finish later now...come on AW posties, put us right :D

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as ours is a "road" we regularly get letters for a "street" of the same name as our road, postcodes are entirely differant, many of em are from banks or financial institutions, i have reposted em, delivered em if i'm up that way, complained to the GPO, still the same, this has gone on for last 6/7 yrs i have been here, i suppose if i opened em i would have these poor buggars details, its been gone down the pan for years has the postal service.:(

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In the 1800's in London , they had 9 postal deliveries a day! So much for progress

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In 1800s london there was no such thing as the internet or emails.

I work for royal mail and yes the service may be poorer but thats down to the management at the very top who come up with these stupid ideas so they can save money but they ruin the service,The postal times have changed to an hour later quite recently ago and alot of deliveries have been changed and also made longer.The time you get your mail just depends where you are on the posties route as somedays i start posting the mail at my first house at 10am but don't get to the last one until 2pm or even later sometimes if its really busy.I can agree with you all though that some of the posties are pretty shoddy,we have a few at our office(Me not included):D

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Having work for RM for more years that I care to remember (not any more though, I've left) most of them involved in management I have some qualification in explaining what has happened to deliveries recently. I am not defending the business at all here but just to offer a little background info:
Since around 1995 and until the introduction of the single daily delivery (last couple of years) the average number of letters being taken out on 2nd delivery was eleven, predominantly second class letters with a combined revenue value (price of the stamps) of around £2. A postmans hourly rate would be for arguments sake £7.50 and he / she would have around 2 hours paid time left in the day to deliver these 11 letters. Simple maths dictates that the second delivery was no longer viable.
Massive improvements in national distribution networks mean that presently there is no mail available for what was once the second delivery. In order to maintain full time posts for staff the only option was to extend deliveries from 2.5 to 4 hours spans. Your postie no longer has to get up at 4am as most now work a more conventional day. The customer percecption is valid, espescially if you once got an earlier delivery, However Pillar Box to doorstep quality is higher than it has ever been. Unfortunately misdeliveries remain a problem, perhaps better training in needed.
Hopefully I have shed a little light on a sensitive issue.

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Well today i had 2 deliveries. Only saw one delivery - postman was wearing a royal mail jacket and carried a bag - posted the Lancashire County Councils Vision along with some junk mail, then had to go out and didnt get home till near enough 5 so dont know what time the post came. Thing is why didnt they deliver them both together? I know all the houses get a copy of the vision and there are quite a few houses. But whats wrong with using a van - parking it up and delivering all the post together.

I had to deliver some books across the road to a friends and also had to go up to brothers. Anyway walked round the corner outside the post office and a postman was stood there 1 minute to 5 with post box open waiting for 5pm before he emptied the post box. By the way i did look at my watch as walking past the post office. Thats why i knew what time it was.

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It may have been put through your door by a neighbour who got it by mistake

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Margaret i was watching the bloke the delivering the vision - he was just posting the vision and the other bits and pieces that came with it one was offering me a mortgage, another was about the warmfront grant, sky tv and hilary blinds.

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My mail is delivered regularly at 11a.m. by a postie wearing shorts!

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...and is delivering my post by 11.10 a.m.

Perhaps wearing shorts means he doesn't hang around long in this chilly weather, and finishes his round in record time.:D

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2.20pm today - getting earlier.... :D

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One day the Post Office will find a way of delivering mail to every single person at the same time of the day.

Until then the poor old postie has to start somewhere and to finish somewhere so someone will get their mail early and someone will get their mail late.

Some posties might be trying to be fair and reversing their round on alternate days.

You lot should just quit moaning and be thankful that you don’t have to go and collect your own from a ‘Box’ office. You would have something to moan about then.

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Yes, we should really leave that to the expert.

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sorry to bring this back

but im complaining about post being delivered late.....and found this on the bbc website!

BBC NEWS | World | Africa | Ivorians sort five years of post

At least i get delivery every day - 5 years is a long time to wait!!!!

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Another point about postal deliveries, does anybody know what the new charges are. Just before xmas I got a note through the door from the posty say there was an item for me with an excess postage charge, idn't knock on the door just pushed this card through, I had to stick stamps to the value of £1-12 and post it back to them. When I finally got the item delivered it was an xmas card, didn't seem over big to me about seven by sixinches and it had a first class stamp on, I'm just mistified:confused::confused:

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i wish my bills would come every 5 years.......whoohoo no bills for 5 years:D

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there is new charges for over sized envelopes...anything above the norm and there is an extra charge now :(

Re: Post Deliveries
 

The reply to the email that i sent has arrived:

Thank you for your e-mail regarding the time of your mail delivery. I was
sorry to learn that the current delivery time is inconvenient for you.

Whilst I realise that this is not an ideal situation, our main focus is to
ensure that we fulfil the terms of our operating licence, which state that
we must deliver mail to each UK address six days per week. The operating
licence does not however specify a set time for delivery in the day for
ordinary post, the exception being for Special Delivery items.

Nonetheless, I can assure you that we are committed to providing a reliable
delivery service to all of our customers. Royal Mail tries to deliver items
by 2PM in urban areas and by 3PM in rural areas. I can assure you that we
always endeavour to deliver items as quickly as possible. However, at busy
periods it may become more difficult to do so, and I am sorry that this has
been the case in this instance.

From 1st January 2008 there will be a lower speed limit of 56 mph (90kph)
for vehicles weighing more than 3.5 tonnes. This is because of EU
legislation and will apply to all vehicles in the EU and the UK.

Royal Mail's network is changing to adapt to the new speed limit, but our
commitment to latest delivery times of 2pm for most addresses, and 3pm in
rural areas remains the same. While our delivery offices will inevitably
receive the mail later in the morning because our lorries over 3.5 tonnes
will have to move more slowly around the country during the night, we will
be able to absorb the delay over the course of the day. Some customers
will, however, see a change in the time their mail is delivered,
particularly if you are currently near the beginning of our postman's
round.

If you have further enquiries regarding this matter please get back in
touch.

Regards
Kirsty Roberts
Customer Service Advisor

So blaming it on the speed limit!!! Would you think that a lorry driving at night would upset the delivery of my post? :D:D:D

Re: Post Deliveries
 

But it does affect the time it takes to get post around the country though

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Just think back a few years, we got our post twice a day usually 8.30 and the again at 11.30, it was also collected two or three times daily, 1st Class meant next day guaranteed and your kids weren’t robbed of their birthday money…..In the 21st Century it’s ****e.

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Cutbacks,That's management at top thinking of ways to line there pockets with more money i'm afraid:(

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Maybe the lorry drivers on here can clarify but wasn't the limit for the big wagons 60mph anyway ?

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try working there lol

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Once upon a time mail trains would run regularly between the major cities. En-route they would pick up mail and also deliver mail without stopping. There was a special carriage attached to the train where Royal Mail sorters would sort the onboard coming mail and bag it if it were to be dropped off somewhere en-route.

Local trains would then take the mail on to the specified towns and also pick up. Then along came Beeching and privatisation and destroyed what was a very efficient way of sending and collecting mail from around the country.

They called it progress.

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im not being funny but why you complain about the time your mail arrives, as long as it does, im not bothered whether it comes at 6 in morning or 6 in afternoon as long as i get it i guess is alright, just a thought dont shout at me

Re: Post Deliveries
 

I agree, Yolanda.

Except where buisnesses are concerned. They need their mail in a morning really.

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yeah thats fair enough but they are talking about house mail in here

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Just a thought but if businesses got their mail last thing of the day would that be considered an early delivery for tomorrow? After all if there is a mail delivery as the employees are all going home, no one is going to turn round and go back just to attend to the mail. So it is ready to be attended to first thing in the morning.

All this complaining about the mail arriving mid or late morning or even afternoon is a load of nonsense. If people really have a mad desire to complain about the mail then they should direct the complaints at missing mail, posted at the wrong address and having to check the size of the envelope before affixing a stamp.

The real point here is we still get our mail delivered to the door come rain or shine, even if once in a while it is next door or up the road.

Re: Post Deliveries
 

Could start here jaysay and work your way through it.

http://www.royalmail.com/portal/rm/j...diaId=47500706

I am not bothered what time my mail comes to be honest, only bills and useless information these days. We are our own worst enemy now in this with communications the way they are through the Internet and Text messages, etc.

Nevertheless, Birthday/Anniversary/Sympathy cards are personally important to us and impertive that they do arrive on time. I bet the Royal Mail has made a fortune this Christmas out of the larger than specified size envelope laid down .. lots of people I know have been caught on the hop, and have had to go and collect from their local sorting office to pay the extra £ 1+ including the price of petrol/bus fare maybe.

I was caught out sending a birthday card (including a voucher .. credit card type) in my daughter's card. Sent 1st class to Yorkshire on the 2nd Jan. as birthday was on 3rd. Did look at the card carefully and was not oversize. Didn't think too thick, and have no scales to check that the weight was below 100 g.

Was a little worried because she had not rung to thank me for pressie.
On the 5th January card was posted through her door re. excess postage .. did state 'card' on the type of letter. It could only be mine. Due to work she is not able to get to the sorting office during the day, so paid penalty on the Internet. Came on the 9th. The only thing I was angry about was the fact that she did not get any notification until the 5th and was posted 1st Class .. she thought I had forgotten her.

Perhaps card manufacturers may begin my selling with a warning that this card is oversize for standard 1st class post.

Check your Valentine's card folks or your sweetheart may finish up paying the excess and don't think would do your relationship any favours.. :iloveyou::hitting8:

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This isn’t everyone’s cup of tea but I have always treated appointments and birthdays as on the day/time in question I would be boarding a plane for that once in a lifetime holiday. In other words I MAKE SURE that I am there well before time and so is the card that I send. If it means me arriving early and having to sit around or the card arriving a day or two before the event, then so be it.
Now there’s an idea that is worthy of some merit.

You buy what is obviously an oversize card, put a 1st class stamp on it and send it to the manufacturer. This would highlight quite distinctly the problems.

Re: Post Deliveries
 

You right Jambutty .. did think about this as her birthday is just after the New Year and there was a weekend to contend with too, and maybe backlog from Christmas.. people collecting all their cards from the sorting office .. :D
My son also posted her card on the 2nd from Didsbury and didn't arrive until the 4th .. so will know better next year.. :(

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Postmen and women work a lot harder than a lot of people realise, I bet that half of the moaners on here are snuggled up in a warm bed when the posties have been at work a few hours. They have to sort there mail, prepare it for delivery, then get to the start of the round. Posties arent allowed out of the office untill 10 ish these days, it used to be a lot earlier, but the voices from above changed that. If they are lucky the weather isnt to bad, oh sorry it rains most days. The bags are heavy and bulky and dispite what people think a postie usually has about 8 to 10 bags of mail, not just the one people see them with. A first class stamp does not mean next day delivery, and people have never been given a set time for there own individual mail to be delivered. Posties have had to go with the changes in the work place, ie start times, finish times. The fliers people get ie hillarys blinds, vision, have to be delivered my the post, this is not paid as overtime. If anyone thinks they can help improve the sevice perhaps they should apply for a job in royal mail. As long as you are fairly fit, can get up early and work in ALL weather conditions you shouldnt have a problem. The posties have my full support, and unless you have done the job and know exactly what it entails think yourselves lucky we have a postal system.

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oops somebody not happy:rolleyes:

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I don't know if anyone has told you but the job is not compulsory :rolleyes::)

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no the job isnt compulsory but neither is getting ur mail at the same time every day.

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I think you will find reading through the thread that people were asking why it's changed and critiscised the system not the individual postie.

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Found this on royal mails website:

First Class mail is our cost-effective solution to delivery the next working day.

So if first class is not to be delivered the next day why has royal mail said that?
http://www.royalmail.com/portal/rm/c...1&catId=400029

theres the link if you want it.

I was only asking if anyone else had a delivery like mine and if theyd noticed a difference since before christmas - it isnt me having a go at the postie - my own niece is one at Rawtenstall and has been for many years.

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]

i agree with you

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If I post my First Class item early in the morning, is it guaranteed to get there the next day?
Although we aim to deliver mail the next working day, we cannot guarantee delivery times. We recommend our Special Delivery™ 9.00am service or Special Delivery™ Next Day if you want to guarantee next day arrival.
this is what is actually says.

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Sorry to drag this back up

but is it something to do with the weather - my post has been delivered the last couple of days in the morning about 11am - well this morning it was at 10.40 cos i was on the phone to spug. :p

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Well my post has been coming at about 10am every day for over a month now, must be thay Osyposty as had words in someones ear Jen:D