M&S phantom dress?
 

My wife and sister in law were doing a bit of shopping at the Accrington branch of Marks and Spencer,they bought a few foodstuffs and were surprised to find the bill had come to £70+.
On querying this the goods were passed through an adjacent till and it was found that a dress to the value of £40 had been added(in place of a loaf of bread).
Now all this is bad enough but I have just been told of a similar incident with another phantom dress sale,this time involving an elderly woman.
Is this M&S's way of beating the credit crunch?:)

Re: M&S phantom dress?
 

I had phantom xmas decorations in B & Q on christmas eve, they appeared on my till receipt when all i had bought was 5 bags of seed potatoes................so i marched back in and surprise , surprise they had no idea how it happened...mmmmm

Re: M&S phantom dress?
 

Would appear that some one at M & S warehouse is taking the P putting the wrong bar codes on items;)

Re: M&S phantom dress?
 

I thought this thread was gunna be about m&s selling off cheap halloween costumes :D

Re: M&S phantom dress?
 

Me too...............:D:D:D:D

Re: M&S phantom dress?
 

I think a loaf of bread and a £40 dress is a lot in price difference!!

Surely no one in there right mind would miss that!

Re: M&S phantom dress?
 

As per usual the technology will be blamed and not the numpty that programed it. Makes you wonder what other "errors" there are on pricing. To that point how many people actually check their receipts as I for one am not esp if it comes to what I reckoned it would be.

Re: M&S phantom dress?
 

Yep....its funny also how these "mistakes" always seem to happen in the Companies favour too!


Best Regards - Taggy

Re: M&S phantom dress?
 

Once queried bill at Asda, seemed way too much. I know I pick extra bits up now and again but still seemed far too much...turns out they were charging me £23 for a block of cheddar! :eek:

Re: M&S phantom dress?
 

Have reversed the tables on shops who like the mistakes cannot be rectified afterwards in relation to change. Walked out of a shop and found they had given too much change. They had one of those signs up so I went in and explained what had happened. They expected to have the excess returned but I pointed out their sign works both ways. To say they were not happy is an understatement but goose and gander come to mind. :D

Re: M&S phantom dress?
 

lol never thought of doing that, not that its happened to me often but always work things out in my head when shopping so the odd £1 either doesnt really bother me but anymore than that then I will check my receipt there and then and sort it out. Once got a tin opener from asda for £1.50, when he scanned it through at the checkout it came through as a £5 bunch of flowers. Had to go to customer services to get it sorted but they refunder me the £3.50 difference and also as a gesture of goodwill for the mix up they gave me an xmas savings card and put £3.50 on that aswell

Re: M&S phantom dress?
 

I once went into Next with my little sister because she wanted to spend her xmas money on clothes and they didn't scan half the shopping but packed them so I walked out having spent half the money on the same items.

My sister was happy because obviously she had more money left than she had expected and I felt I'd achieved something :p which isn't very often! :D

Re: M&S phantom dress?
 

You'll make a good Lawyer, blazey;)

Re: M&S phantom dress?
 

oh yes, course I would. I picked up on the sarcasm there. Presuming you know what I know your comment is rightfully so :p I didn't really expect anyone to know exactly what that means though.

Still, anyone would have done it and I'm sure many people have on occassion.

If stores can have these policies about not fixing the change once you have left the shop then I don't see why it shouldn't work the other way for their mistakes. The only difference is that I don't wear a sign saying I'll rectify their mistakes for them.

Re: M&S phantom dress?
 

My trouble is that I'm honest to the point of stupidity. One day last year I went round Sainsburys with one of the trollies that has built-in racks for bottles underneath. I went through the checkout and out of the store to my car. It was only when I was loading the shopping into my boot that I realised I had a bottle of vodka and a bottle of wine in the rack that I'd forgotten about and hadn't paid for.

Now nobody had noticed, nobody had felt my collar, and what did I do? I went scurrying back into the store and paid for them - like an idiot.

For just that reason, I won't let any shop get away with overcharging/shortchanging me and, if they try to, my heels get firmly dug in until I'm proved right. ;)

Re: M&S phantom dress?
 

I think it is really nice that there are honest people in the world in respect to things like that, billions of pounds is lost through shoplifting and it is pretty ridiculous. In my situation it wasn't my mistake, it was theirs. But if either of us had been accused of stealing then we'd be treated no differently than the people who knowingly and purposefully take things and we'd probably have both been treated the same in court over it. Judges and juries are generally biased towards the people standing in the dock whether it is positive or negative things. They pick up on class and circumstances and all the rest of it, but the lawyers themselves aren't going to be nice to us and do what is right if they're trying to get results!

I guess that is my acknowledgement of the legal profession being ruthless. It doesn't happen often. :D

Re: M&S phantom dress?
 

Not often or if ever:D:rolleyes: and your right blazey the Law is a bit like football really, a results game, win at all cost and never let the truth get in the way of a good pay day in Chambers;)

Re: M&S phantom dress?
 

Well George Carman certainly drank to that many times!! Hic!!;)


Best Regards - Taggy

Re: M&S phantom dress?
 

could have understood this if it had been "Burnley" Marks @ Spencer" they wouldn't know the difference oer yon.:clown:

Re: M&S phantom dress?
 

Blazey, it's one of my biggest fears that one day I will inadvertantly shop-lift something and be prosecuted. It's something I would never contemplate doing consciously but it's so easily done.

It wouldn't matter a damn to the store management, the police or the magistrates that I've been honest all my life and it would do no good to protest it was accidental. One slip and I would be branded a thief and/or losing my marbles. It's a frightening thought.

Re: M&S phantom dress?
 

Dr Isabel Barnett (who was in Whats My Line on tv) did just that....
and the poor soul did herself in because of the shame

Re: M&S phantom dress?
 

It's her who I always think of in that connection. They tried to make out she was loopy and a kleptomaniac but I believe she just did what I did with the vodka and wine - forgot to pay.