Good service - Bad service
 

Would we be teetering on the edge of possible libelous action if we had a thread based on Good and bad service we have received from businesses in and around the Accrington area?

I'm sure it would be useful if we could recommend the good services and denounce the bad. let me give you an example, without me naming names before I risk giving the mods / admin a coronary :eek:

I recently had reason to employ the services of no less than 5 computer businesses based in the hyndburn area before I finally found a company that was not only competent but excelled in the field of I.T. The previous 4 took my money and in some cases left me with greater problems :confused:

At a time when we have to be even more careful with our money, wouldn't it make sense to promote good services? It might even encourage Accrington businesses to raise their game in good customer service if they think they might be named on Accrington Web ;)

And how about those day to day bargains we come across! Where's the cheapest prices for whatever commodity we all use? There's real competition going on in Accrington at present between ASDA, TESCO, and MORRISONS. All of them play the loss leader game, so, where are these loss leaders? we don't have to buy anything else from the store but we can save a mint on some of their items. I know that prices vary from day to day and so, it wouldn't be fool proof. It might encourage more of us to keep an eye on such a thread to help save ourselves a few bob :)

PS: If this has been suggested before and I have missed it you have my apologies - but then if it does already exist - why isn't it being made the most of? See, G you have me paranoid already ;)

Re: Good service - Bad service
 

clotted cream at Aldi...79 pence for 113grms. Ok it isn't a huge amount but, then it just gives us a little taste of Cornwall with our strawberries.
Also at Aldi, a full cucumber for 39 pence.......Celery 39pence......great for those salad days

Re: Good service - Bad service
 

As long as we don't have libelous posts made by rival businesses, which has happened in the past.

Re: Good service - Bad service
 

Didn't know there was some body else on here with connections to a bakers:rolleyes::D

Re: Good service - Bad service
 

We are all interested in reading the views of established members, when it comes to recommendations, or reviews.

However it becomes a little more murky when someone joins here in order to slag off a business. Which has happened quite a few times.

Legally, and morally, it's dangerous ground, if people's motives for publicly airing their views are unclear.

Re: Good service - Bad service
 

worry not mikejoed, if i discover owt thats crap i soon say so. also if its good.

Re: Good service - Bad service
 

It is murky ground, and personally think if the poster who sees good business, informs the proprietor of AccyWeb(all can join for free), meaning more clarity as to why they signed up. Makes good business sense to me, show your human, not just out to make a couple of quid, but do actually care about the town and its people. I remember months+ or so Less tried setting up a business part of the forum, if you search I think you will find it, try a post on there

Here it is:-
http://www.accringtonweb.com/forum/f...ory-52719.html
Sorry it was Roy, but Less looked to have tried;)

Re: Good service - Bad service
 

Check out mot's in hints and tips. As a case in point!!!!

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You mean people try and tout their business on here ? :eek::)

Re: Good service - Bad service
 

I recently had a t-shirt printed in Accrington for someone special, yes myself, to be worn at a presentation event.

I won't name names, just yet, as there might be a better section of the forum, to further advertise my outrage.

I was in a hurry to attend the presentation, so quickly changed into the shirt, without checking the quality of what I'd ordered from them.

Imagine my shame and horror, after enduring the titters whilst the press took photographs of the presentation, when it was revealed what was emblazoned on my chest.

Not, as I wanted, 'Simply the Best', but...

'Simple Beast'!

I'll never, ever darken their doors again.

:mad:

Your's ever so faithfully,
Rindy.
(Rindy's Textile Graphic Emporium.)

:)

Re: Good service - Bad service
 

Bring it back, I'll take the Beast bit off :D

Re: Good service - Bad service
 

Oh I would never use this forum to slag off your company.

Which is an excellent one, I might add. Shamelessly.

(Though thanks for that tenner.)

It was t'other lot.

:D

Re: Good service - Bad service
 

Please be very careful no business or company names can be used as accyweb can get into trouble

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:eek:So you mean I can't advertise the fact I'm going into business producing Peter Britcliffe memorabilia then mick:D:D

Re: Good service - Bad service
 

I am currently having problems with an online furniture manufacturer located in Salford.
The saga began in January and is still ongoing.
The item supplied had four manufacturing faults and they deducted £60 from the refund they gave me saying it was for transporting it back.

I went through a long rigamarole of emails and phone calls with them.
I consulted Trading Standards office several times - they advised me but did not contact them.

I eventually got that £60 back from my credit card company, but the saga goes on.
The firm is disputing that credit card 'chargeback'.

The Distance Selling Regulations make it clear that a charge for return of faulty goods is illegal, but that firm are convinced that if they tell you they will charge for return, then they can.

I haven't reported the saga before now because I didn't want to prejudice my refund.
I did leave them scathing seller reviews on a few retailers review websites.

PS don't buy leather furniture from Salford without asking me first;)

Re: Good service - Bad service
 

Just dropped off 3 binliners full of good quality clothing at a charity shop in haslingden (prob the longest running beginning with O) not any thank you, smile, nod of the head as acknowlegment by the two old dears behind the counter, manners cost nowt, and I wont be taking owt there again

Re: Good service - Bad service
 

I had a big clearout of clothing a couple of months ago.
I used Age Concern Ossy - they collected at a prearranged time and were polite and grateful.

Re: Good service - Bad service
 

British HeartFoundation are the same Margaret......a very pleasant chap called Peter picked up 3 large heavy bags and was most polite and gave me a Thank you card on behalf of BHF........yes I know, they must give out thousands of the things, but it does make a difference

Re: Good service - Bad service
 

Went in the Broadway for a drink after the match a couple of months ago. It was a warm day, so I ordered myself a nice, refreshing pint of cider. Before I started drinking, I nipped to the gents and left it on the bar. Came back and…no pint.

Immediately told the landlady/manageress, but without much hope. This used to happen to me regularly in the Pickwick back in the day ;) and the attitude from the bar staff was usually a shrug of the shoulders and a “what do you expect me to do about it?” approach.

However, I was pleasantly surprised when this redoubtable lady marched outside to the drinkers sitting at the tables, collared the miscreant, berated him loudly and extracted payment from him, before returning to the bar, pulling me a fresh pint and apologising profusely.

Now that’s what I call service! :drink:

Re: Good service - Bad service
 

:DI'm in the library trying everso hard to quell my laughter. that is priceless :D

Re: Good service - Bad service
 

Tesco were issuing tokens that offered £2 off any £6 spent. Quite an offer I thought - until I discovered they had upped the prices on many of their items by as much as, you've guessed it - two hundred percent!

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Didn't know your ant Gerty still worked behind the bar Wyn:D:D

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Good, we agree on something.

Yes, I am funny.

Have some karma, and the hand of friendship.

:D

Re: Good service - Bad service
 

Crawler:D

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John....you have to admit that G is funny, sharp, shrewd, persistent(in the nicest possible way)........and full of good information. And he never forgets anything.:)

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Yep, nothing like he is in real life :D:D:D

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ah, well, I have met G and he was all of the things above, and scented too.
His cologne clung to me and I could smell it all afternoon....it was delightful.

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Thank you er...it's on the tip of my tongue.

Maigret!

Thank you Maigret.

:D

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You are very welcome G.
Maigret was a very interesting character...I am pleased to be confused with him ........as long as I don't have to wear the moustache:)

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Your lucky I've never met him, or is it me who's lucky:D

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Definitely me John!

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You will.

Promise. As soon as I'm back.

Do you want the birthday candles on your jellied meat pie, or the custard tart?

:cake:

:D

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Jaysay! How could you call G a crawler after all you've said in support of PB! :eek:

Your Karma is gratefully received G. Hope you enjoy your break and I look forward to resuming our duals on your return :D

Re: Good service - Bad service
 

Ya don't actually call that dualing do ya:gooddog:

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Oh always a meat pie for me:D

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Sooo does that mean we can get in trouble for suggesting that Jack Fulton's food freezer shop in Broadway offers alot of bargains and well worth a look :D