Re: Hyndburn Homes - security compromised.
 

It certainly is possible but very very impractical, believe me, been there do it got the T shirt, the cost is inhibitive

Re: Hyndburn Homes - security compromised.
 

I've found a hitch:(

I have downloaded this pdf document
NAO Review of the Decent Homes Programme | Homes and Communities Agency (HCA)
....and there is a snag - Housing associations report their own progress and their compliance with The Decent Homes Standard is not a legal requirement !!!!

There are shortcomings in the data on Programme progress
Local authorities and Registered Social Landlords report progress using two different sets of returns. The Department determines what information is required of authorities and the Tenant Services Authority10 does the same for Registered Social Landlords. In determining the level of information required on Decent Homes, both the Department and the regulator aimed to minimise the administrative burden on these. In particular, they were mindful that Registered Social Landlords are independent, private sector bodies, whose compliance with the Standard is not a legal requirement and the majority of whom were being asked to implement the Standard at their own cost. Therefore, Registered Social Landlords are required to provide much less information than local authorities.

Re: Hyndburn Homes - security compromised.
 

Margaret, it might be a hitch, but I am sure that if you get some decent publicity for your concerns(contact the Observer too) then I am sure HH(and who-ever owns them) will not be over pleased at the adverse publicity. Contact Graham Jones too......I am sure that would do no harm to your cause.
I know you to be a tenacious lady, and I feel they have chosen the wrong person to tangle with. More power to your elbow Margaret. I hope you knock the spots off 'em.

Re: Hyndburn Homes - security compromised.
 

Just read through this thread and I hope that you get some were with this MargaretR.
I find it awful that they have taken the locks off.
We should all be able to feel safe in our own homes.

Re: Hyndburn Homes - security compromised.
 

I emailed the Observer on Thursday night and have had no response.
My neighbour has had email exchanges with Graham Jones.
We can't expect miracles in just 3 days but when the Ev Telegraph increases awareness things might start moving - which incidently I might too:D - got my eye on a one bedroom bungalow in Gt Harwood.

Re: Hyndburn Homes - security compromised.
 

Good luck with the one bedroomed Bungalow Margaret.
Harwood is not a bad place to live either...everything you need within easy access...better than Clayton.
Just wouldn't relish the upheaval of a move.

Re: Hyndburn Homes - security compromised.
 

Yo! Its currently the main news on the LT website!

Re: Hyndburn Homes - security compromised.
 

Anger after stairwell locks removed by Hyndburn Homes (From Lancashire Telegraph)

That was quicker than expected. They took my photo on the staircase this morning but thankfully haven't used it.(I'm not at my best in the mornings ;))

Re: Hyndburn Homes - security compromised.
 

The LT editorial staff probably got confused and thought the picture was of one of those drunk, antisocial elements you're complaining about.

Re: Hyndburn Homes - security compromised.
 

Cheeky :D but I can see the funny side of it and chuckle.
After the last few traumatic days I need to sleep a lot, but the cement mixers and styl saws will be starting up on Heys field at 8am tomorrow - Ah well 'no rest for the wicked' :rolleyes:

Re: Hyndburn Homes - security compromised.
 

well done on the article Margaret and have to say it was good to have a positive mention of twin valley homes by Brian so thumbs up on that one :)

Re: Hyndburn Homes - security compromised.
 

No rest for the wicked:rolleyes::rolleyes::rolleyes::rolleyes:;)ps Good job Marg good job:mosher:

Re: Hyndburn Homes - security compromised.
 

Oh dear - photo has now been added to the LET article revealing my bingo wings:eek: -never mind I never had aspirations for a modelling career :)

Re: Hyndburn Homes - security compromised.
 

You look fine MargaretR!!! :D

Hopefully this will get the ball moving for you!

Re: Hyndburn Homes - security compromised.
 

I agree with Heth....you look good.
Hope this story gets things moving in a positive way.

Re: Hyndburn Homes - security compromised.
 

Thanks for the kind words:o

My landing light has just this minute been restored:D

Accy Observer have phoned today to get the story but I have declined their request for a photo. Enough is enough - I can't afford to use Max Clifford for Google Page Ranking;):D

Re: Hyndburn Homes - security compromised.
 

Oh, that is great stuff for your campaign.........we are going to have to pay to talk to you soon :D

Re: Hyndburn Homes - security compromised.
 

I talked to Kate Watkins from the Obs this morning, ain't been able to post about it as my net link has been down since 10-30am

Re: Hyndburn Homes - security compromised.
 

Good for you - you have more knowledge of the antisocial behaviour on this estate.

Re: Hyndburn Homes - security compromised.
 

The mother of my disabled neighbour has phoned me tonight in a very anxious state of concern for her son's welfare.

She related detail of a fire incident in this block in the year before Brian and I moved here.
The exterior door was unlocked at night. A drunk wandered in an settled himself to sleep on some carpets in one of the landing storerooms.
He was smoking and drinking, fell asleep and set the carpets on fire.
Her son had to be rescued by the Firemen. The stairwell wall is still smokestained

Removing our ability to lock those exterior doors exposes us to a repetition of such an incident.
A rapid exit via the stairwell is hazardous when the fire is in that stairwell.

I knew that this fire had happened but she has provided me with detail.
She intends to contact the fire brigade tomorrow to remind them of their involvement when it happened.

I have one window which opens wide enough to be an exit and a tow rope readily to hand near that window. Double glazing is notoriously difficult to break and serious injury can happen whilst escaping through broken glass.

The past history of this actual fire incident demonstrates that by allowing easy public access they have increased the risk

Re: Hyndburn Homes - security compromised.
 

hope this is the right thread now.:D this tale just gets worse, hope yeh get a result margaret.;)

Re: Hyndburn Homes - security compromised.
 

I have emailed a copy of my last post to Accy Observer. The poor sods missed out on the scoop so it is good for them to have something to mention that the Ev Tel didn't.

Re: Hyndburn Homes - security compromised.
 

probably a good thing observer is more local coverage./reader

Re: Hyndburn Homes - security compromised.
 

Some of you are aware that the block I live in is fairly remote compared to most and how come? we have experienced drunk intruders.

I have given that some thought and conclude that it is because we are next to the allotment track/public footpath which connects The Stop and Rest and The Plough public houses with the RoeGreave area of Ossy, and our stairwell is the only place of shelter on that route. The Plough is due to reopen in August.
We need to lock up before it does.

Re: Hyndburn Homes - security compromised.
 

i'm getting a 50/50 response to the locks being removed, there is a meeting sometime this week about it all ....any idea where they meet please i'd like to go.

Re: Hyndburn Homes - security compromised.
 

Will probably be Merlin Court Mez

Re: Hyndburn Homes - security compromised.
 

The mother of the disabled man next door to me has phoned me today to say that she has consulted the fire brigade and been advised to fit yale locks. She has spoken to Hyndburn Homes and been given the Ok to do it. That is a U turn from last week when they told Brian that any lock fitted by a tenant would be removed by them.
She is about to buy the two yale locks and fit them saying "I can't sleep otherwise"

Re: Hyndburn Homes - security compromised.
 

I heard that it would be at the Christian Institute on Union Rd.
Brian is in contact with the the group who have said they will organise it, so when it has been(organised), I will relay the date and venue.

Re: Hyndburn Homes - security compromised.
 

Cheers Margaret, its just that they usually use Merlin for estate meetings maybe they're expecting a few more people than normal;)

Re: Hyndburn Homes - security compromised.
 

It isn't likely that HH would sanction a 'protest rally' on their own premises at Merlin Court. The residents there sleep securely behind a proper door entry system

Re: Hyndburn Homes - security compromised.
 

Ya quite right, but they should be prepared to listen to their tenants, and one would hope some one from HH would have the bottle to come along and I don't mean an office rookie either, it would be nice to see Mr Fenton pop down from his ivory tower and converse with us plebs;)

Re: Hyndburn Homes - security compromised.
 

Two firemen have visited our block this aft (at Brian's request) and will be contacting HH.
The mother of the disabled man is requesting the involvement of his social worker.

ie. -The cavalry has been summoned and is on its way:D

Re: Hyndburn Homes - security compromised.
 

Well done Margaret!!!

See the ball is rolling!! :D

Re: Hyndburn Homes - security compromised.
 

The obs took some photos this morning, think HH may have got the message that their tenants arn't happy about this crap

Re: Hyndburn Homes - security compromised.
 

Things are happening which I can't yet report.

If anyone here has access to a Land Registry search facility, without compromising their position and without cost, I would appreciate it if you would PM me.

re: Hyndburn Homes - Who Owns What?
 

Good news folks Kate Watkins rang me from the Observer at 5-30pm to tell me that HH and the fire brigade have had a compromise and the locks will be replaced, well done one and all with this, especially MargaretR:mosher:

re: Hyndburn Homes - Who Owns What?
 

I hope she found out before they were off stone and it makes this weeks paper

re: Hyndburn Homes - Who Owns What?
 

They're running with the original story doing a follow up next week, that's the trouble with a weekly rag if a story breaks it has to wait another week

re: Hyndburn Homes - Who Owns What?
 

That might not be a bad thing because they have said they will give us locks but not said when.
.....within 7 days is acceptable to me but others may say sooner!

Re: Hyndburn Homes - security compromised.
 

See Jaysay's post at post #21
http://www.accringtonweb.com/forum/f...s-58718-2.html
Our locks are to be restored but they haven't said how soon.

This result is due to swift decisive action by our local Fire Brigade

The way this development was relayed to me was -
"the firemen have summoned the chairman" - (to a meeting)
How's that for "an offer that can't be refused" ;):D

re: Hyndburn Homes - Who Owns What?
 

What a result Margaret! Well done.

re: Hyndburn Homes - Who Owns What?
 

Good on yer all who kicked up about this stupidity.;)

Re: Hyndburn Homes - security compromised.
 

great stuff and fab result, well done margaret :)

Re: Hyndburn Homes - security compromised.
 

It's something, that with just a modicum of sense, should never have happened. Maybe if the people who actually make these decisions lived in premises that are affected, they would give a bit more thought.

Re: Hyndburn Homes - security compromised.
 

Maybe if they had bothered to talk to the people who lived in the flats they would have known why it was not wanted and saved themselves some money.

It looks like Hyndburn Homes are very out of touch with their residents.

Re: Hyndburn Homes - security compromised.
 

Or they just bowed down to the Fire Brigades wishes without first consulting with them. It was stated that the FB were concerned that residents would be locked in blocks of flats if there was a fire. well in my block the locks were able to be opened without a key from the inside or a key from the outside, which, as it appears is the sort of lock that they will be using now, meaning the bottom line is an exercise in stupidity and totally unnecessary expense and rather embarrassing to say the least :(

Re: Hyndburn Homes - security compromised.
 

This escapade has prompted me to examine legislation relating to housing associations and fire safety in multiple occupancy dwellings.

I have decided that the flat I am in is below standard in many respects.

I will be moving using BwithUs, so will stay with 'social housing' landlords.

The restoration of locks means that the need to move is less urgent, so I can be more selective.

PS thanks for the kind comments, but all I did was google for hours on end (which isn't unusual for me ;))

Re: Hyndburn Homes - security compromised.
 

Margaret, don't hide your light...you had the tenacity and resolve to get t he situation sorted, and that deserves praise......and thanks from those who could not have done it for themselves.

Re: Hyndburn Homes - security compromised.
 

Well done MargaretR!!
Dont be shy either, you brought this to peoples attention and got it resolved.
Also your pic in the paper!! :D

Re: Hyndburn Homes - security compromised.
 

Well done Margaret.

They should make you the housing Czar.

Re: Hyndburn Homes - security compromised.
 

well done & thank you margaret for being our spokeswoman, not forgetting jaysay too.

Re: Hyndburn Homes - security compromised.
 

Hyndburn Homes are really (nasty word erased).

Re: Hyndburn Homes - security compromised.
 

Sorry, not true.

A cost of replacement locks was asked for by the Neighbourhood Management Section, the Asset Management section spoke to the fire service to clarify the situation and they agreed the work after suggesting that lack of locks constituted an an increased (if small) risk of arson.

The locks would have been replaced with or without further fire service input, the only question was where to find the money.

The replacement will start at the top of Heron Way.

Re: Hyndburn Homes - security compromised.
 

Don't confuse flats with communal entrances with Homes with Multiple Occupation.

The regulations are quite different.

Hyndburn Homes do not have HMOs which are properties that consist of one or more units of living accommodation not consisting of a self contained flat or flats;

Re: Hyndburn Homes - security compromised.
 

You appear to speak with some authority, could you please explain why the locks were removed and why now they will be replaced?
Has someone made a mistake?

Re: Hyndburn Homes - security compromised.
 

how strange convienently buggered off.:rolleyes:

Re: Hyndburn Homes - security compromised.
 

Well you are our resident bloodhound, you must have scared him off :D

Re: Hyndburn Homes - security compromised.
 

Looks like the hyndburn homes propaganda machine is swinging into action,

Re: Hyndburn Homes - security compromised.
 

Pity the people who work in these sections all appear to be of the jobsworth type when asked a question.:confused:

Re: Hyndburn Homes - security compromised.
 

Because the fire Service requested it.

The regulations prohibit the fitting of a locking device on the /final exit door which, if operated, requires a key release to open it from the inside. This would exclude the use of standard mortice deadlocks if they can be operated from the inside. They specify that exit from the flat is achieved by the operation of a single action release, opening being accomplished by means of a handle or thumb turn.

If a fatality occured because of an incorrect lock I'm sure everyone would have been on the case.

Re: Hyndburn Homes - security compromised.
 

Have work to do and can't be on the web 24/7; the info was given in good faith and it's a shame when people can't respond by being civil.

And......I don't deal in propaganda, just facts.

Re: Hyndburn Homes - security compromised.
 

It looks like a massive Google Page Ranking failure for Hyndburn Homes that you did not discuss with residents their feelings regarding the removal of these locks.

If a discussion had taken place you would have known your customers felt you would be putting them at risk and you could have found an alternative solution first. As it is you have suffered a massive humiliation and now look like an uncaring landlord.

Will you be putting solutions in place so you don't repeat this mistake and discuss future plans and listen to your customers?

Re: Hyndburn Homes - security compromised.
 

This was a health and safety issue that Hyndburn Homes would be expected to deal with without delay, people would still have made their feelings known on here and elsewhere, when in reality there was no choice in the matter.

First remove the risk, fire safety, then address the lesser risk.

RSLs understand that they have to do some unpopular things and that newspapers, forums etc are always quick to jump on 'bad news' stories. That's the world we live in.

Hyndburn Homes does listen to customers, involve them in estate inspections, have working groups for policies and procedures, a tenant group that reviews all policies before beimg put to our Board, which, incidently includes tenants as the biggest single group.

Re: Hyndburn Homes - security compromised.
 

Did the Fire Brigade specifically ask for none lockable handles to be fitted and was a comprehensive risk assessement done on the possible effects of fitting none lockable handles to communal doors that can be accessed by the public in general?

Re: Hyndburn Homes - security compromised.
 

it would have been civil to respond to the question put by a resident, n if yeh deal in facts i know yeh were online at least 10 mins after yeh read B.Rawlinsons questions. also if yeh think i was uncivil, wait- if yeh ever upset me, yeh will know the true meaning of yer allegation.:D

Re: Hyndburn Homes - security compromised.
 

Why, when you have owned these properties for 5 years, has the risk only now been identified?

When you define which risk has greater or lesser priority, why did you not take into account that the only fire known to have ocurred in my block was caused by a night intruder?

Other questions have also been raised here. We have never been given a reason why our properties have not been brought up to Decent Homes Standard - we should have been told that the programmed schedule of works was no longer going to happen, and why.

Re: Hyndburn Homes - security compromised.
 

It was the Fire service who inspected the properties and assessed the risk. You would have to ask them. I suspect they have a rolling programme.

If you want a response on the Decent Homes programme contact Hyndburn Homes Asset Management Section

Re: Hyndburn Homes - security compromised.
 

This appears to be buck passing between HH and the fire service.
We can only judge and allocate blame based on our experiences of contact with both of you.
When we approached the fire service directly we were visited by two senior officers and the locking facility was restored with surprising speed.
I appreciate that there was some risk with the locks we had, and deduce that you were ready to expose us to an alternative (we consider a greater) risk from intruders if it did not involve expense.

I would like to know how soon all of us will have locks.

Re: Hyndburn Homes - security compromised.
 

If I was you, I'd get back to your other work.

As you're doing an appalling job, public relations wise, on here.

Since you've chosen an anonymous username on this forum, yet seem to talk with some authority on behalf of Hyndburn Homes, would it not be good manners to at least give your position and title with them, if you'd rather not give your name?

Re: Hyndburn Homes - security compromised.
 

Don't some houses owned by Hyndburn Homes have porches, presumably with a lock on an inner and outer door?

Are the fire service going to do a risk assesment on these homes, and subsequently someone from Hyndburn Homes will come along to remove one lock, to prevent people having to scrabble about with two keys if the toaster sets alight?

Re: Hyndburn Homes - security compromised.
 

Has anyone yet got round to the questions of who fitted the old locks, why that design was chosen and when were they fitted?

Re: Hyndburn Homes - security compromised.
 

These flats were built early 70s for HBC

According to this -
http://www.lga.gov.uk/lga/tio/18055650
"The Regulatory Reform (Fire Safety) Order 2005 („the FSO‟), which came into force in October 2006, brought the common parts of blocks of flats within the scope of mainstream fire safety legislation for the first time"

I have not had time to peruse this doc in depth.
When I do, I will report anything relevant here.

Re: Hyndburn Homes - security compromised.
 

The flats with communal halls didn't have locks on the exterior doors when they were built.

Mind you, there was less chance of a druggie shooting up and setting themselves on fire in the seventies.

Re: Hyndburn Homes - security compromised.
 

I suspect that these flats were built with entry doors in the stairwells.
I reason that due to the 'single brick, no cavity' walls in the stairwells.
It wouldn't be logical to expose such walls to weather.

Re: Hyndburn Homes - security compromised.
 

That's a total load of crap and you know it, the fire brigade did no such thing, HH jumped the gun, now they've ended up with egg on there face and are jumping through hoops to get out of it. The locks on the block of flats where I live could be locked and opened from the inside WITHOUT A KEY and opened from outside with a key, now they are replacing the very same locks they took off in the first place, they couldn't run a tap

Re: Hyndburn Homes - security compromised.
 

The flats you live in weren't built with locks on the doors to the outside.

You just walked in to the communal hall.

I used to visit someone there in the seventies and early eighties.

Though they had anti-social behaviour then, because there were no locks, mainly from people wandering in there drunk.

A stupid decision to have easy access to any passing undesirable, then, as now.

Re: Hyndburn Homes - security compromised.
 

Please don't use the health and safety excuse. You removed safe locks from some of the flats. The situation was poorly managed and its a shame you can't admit that.

That shows a very poor understanding for your customers. They believe the lesser risk is one from fire. You made your customers feel unsafe in their own homes which is an epic fail by you.

The world we live in is one where people make knee jerk decisions when in reality a few weeks of planning and discussion would not have increased and perceived risk.

How many of your customers were liaised with on this matter and what was the percentage of for and against the removal of the locks?

Re: Hyndburn Homes - security compromised.
 

I'm not getting into arguments, I came on here to give information that people were asking about. If tenants want to make an official complaint they should go through HH complaints procedure.

HH is a small organisation, If I gave my position it would be easy to guess.

Sorry if you feel that way John but it is true.

Re: Hyndburn Homes - security compromised.
 

Well its obvious that some one at HH knows me, in which case they will also know I don't suffer fools gladly either, maybe if HH spent a little more time sorting out their accommodation allocations it would help. I can never understand the logic in placing an alcoholic in a block of flats, for two years one such person made our lives hell, not only him but the baggage that came with him, taxis rolling up at 4am filled with drunks shouting bawling, kicking doors in, we had the police and HH enforcement officer on speed dial. Its not very nice when you open your curtains at nine in the morning to be confronted by the overspill from your neighbours flat stood against a wall, can of larger in one hand peeing against the wall, maybe if a few people who are employed by HH lived on these premises, this sort of thing wouldn't happen, unfortunately most of them don't even live in the borough never mind in one of their properties :mad::mad:

Re: Hyndburn Homes - security compromised.
 

I have not asked for an argument, what would be the point in that?
I just politely asked you the questions that many on here were asking.

You have no need to give your position away, I know exactly who you are.

Re: Hyndburn Homes - security compromised.
 

You might be a ten year old nutter, pretending to speak in an offical capacity on behalf of Hyndburn Homes, for all anyone here knows.

Can't really see the problem really, with sharing the job you do with them.

It might have added a little clout to what you've been saying.

As you said, you're very busy, with jobs to do, so...

See ya.

Thanks for popping in.

http://yoursmiles.org/csmile/goodbye/c0215.gif

Re: Hyndburn Homes - security compromised.
 

If indeed it was deemed the locks had to be removed straight away but were always going to be replaced once sourced then a simple note through the letterbox of all tenant's it affected explaining the problem probably would have reduced the amount of negativity that was created by the whole debacle!!!

Re: Hyndburn Homes - security compromised.
 

It is now two weeks since locking facilities were removed.
As yet the only block, as far as I know, which has been provided with new locks is mine.
Whilst I am glad that my security has been restored, I do not propose to let this thread die until I get an answer to a question I posed to topographic earlier -
How soon will all locks be restored?

Re: Hyndburn Homes - security compromised.
 

the thread will go on forever then i forecast, doubt if he will return.:D

Re: Hyndburn Homes - security compromised.
 

Maybe not - but telegraph_reporter likely will;)

Re: Hyndburn Homes - security compromised.
 

Exactly.

This seems to be more about face saving.

Saying only now, that new locks were going to be fitted anyway.

Residents weren't told that.

They were just told locks were being removed because it was deemed to be a fire hazard.

Re: Hyndburn Homes - security compromised.
 

Surely the most cost effective way of replacing the locks would be to have the locksmiths replacing the locks as they removed the old ones?

Re: Hyndburn Homes - security compromised.
 

I doubt that would have been possible.

I have a feeling that someone at Hyndburn Homes is frantically trying to source new, Fire Brigade approved locks.

:rolleyes:

Re: Hyndburn Homes - security compromised.
 

Of course it's possible...it's easy...had these jokers got their act togeather.

Re: Hyndburn Homes - security compromised.
 

The reason they've probable done your block Margaret, is they were fed up of the ear ache:rolleyes: as for them all being replaced I heard they have no money to replace them, which seems like par for the course:mad:

Re: Hyndburn Homes - security compromised.
 

They did drop a not though every door on the estate Red

Re: Hyndburn Homes - security compromised.
 

Oh come on Tealeaf HH don't do effectiveness;)

Re: Hyndburn Homes - security compromised.
 

Got A letter this morning from HH regarding the locks, now I'm not sure if all residents concerned have got a letter of this type or I have been singled out because I went public in the Obs about the problem. Normally when its a blanket drop they usually addressed Dear Resident and are delivered by had, but this one was address personally to me.

Basically the letter went into details about what actually went on and enclosed a couple of lines from Government Guidance. It then went on to detail what has been decided and when it will be carried out commencing the 15th August 2011.

Basically they are replacing the current locks with Euro-profile locks with thumb-turns to the inside for uPVC/composite doors and Nightlatch [without snibs] to communal entrance doors. That is the exact wording of the statement verbatim

After fitting of these locks two keys per lock will be given to each flat which will need to be signed for. wonderful

This letter was signed by Andrew Peak Lead Project Surveyor, asset Management Section

I'm really pleased that they have gone to all this trouble just for our safety, the only problem I have is this, if Mr Peak had have done a little surveying prior to the original locks being removed he may just have found out that the locks which were removed where exactly the same locks which they are now going to install, i.e A thumb turn on the inside of the door, no key needed, doh. In other words they have just undertaken an exercise in crass stupidity and a waste of money which COULD have been spent on other needy projects, you really couldn't make it up.

Re: Hyndburn Homes - security compromised.
 

I have recieved the same letter today.
I was told that Andrew Peak was the man who attended the recent meeting called by the Fire Brigade .
I think this is him
Property Alliance Group
...there is no date on that webpage - could be some previous employer's 'news'

Re: Hyndburn Homes - security compromised.
 

They could fit mortice euro locks that would have fitted in place of the old locks as they are not expensive

Re: Hyndburn Homes - security compromised.
 

Yes thats what they did finally fitted on our block last week and i presume on the rest of the communal doors in the immediate future, why with a bit of forward planning this could not have been done 2 weeks ago is beyond me!

Re: Hyndburn Homes - security compromised.
 

My point is we already had this type of lock on the outside doors before they decided to dispose of them numpties:eek:

Re: Hyndburn Homes - security compromised.
 

Well Well Well just signed for my new set of keys, what do I do with the old ones:confused::confused:

Re: Hyndburn Homes - security compromised.
 

humpf, im still waiting for my new locks, i did ask a bloke from h/h when he came round checking to see if the communal lights were working (had reported a few weeks earlier ours in this block wern't working) i said yes they are & when are we getting new locks fitted as i recieved a letter telling me they were starting on 15th august ......... now 5th september he replied oh 2 weeks ago umm & walked away. not a happy bunny.

Re: Hyndburn Homes - security compromised.
 

Don't think the chap who installed the new locks was very impressed when I told him he had just replaced the same locks that were on in the first place an exercise gross stupidity and a wasting of money, if the powers that be at HH worked in the Private sector they'd be out of a job or go bankrupt in double quick time. useless