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maxthecollie 25-01-2015 14:34

Nuisance Phone Calls
 
How do you deal with nuisance phone calls? The other day I got 3 calls on my mobile blocker from the same company. I decide to get revenge .As it was a uk phone number with a uk code I rang them back 3 times each time putting 141 in my phone before I called so as to withold my number. I got three different people every time and I did not answer. I could hear them keep saying hello before hanging up. I rang once more, let them answer and put my wife on. She spoke i a child's voice .The person at the other end said " Has anyone in your household been involved in an accident?" to which my wife replied in her child's voice " Yes I fell down at school and hurt my knee and teacher has put a plaster on." They soon hung up.

DtheP47 25-01-2015 16:27

Re: Nuisance Phone Calls
 
The bane of most people's lives Frank.
I got a Panasonic handset that allows you to block various callers before Christmas but still a few from "out of area" calls were getting through so I have put a CPR call blocker on the line too. Early days yet but only had one got through this week the CPR gizmo has a block now button that enters the call ID into its memory and they can't get through a second time. Early days as I say and only on my landline but much improved.

accyman 25-01-2015 18:47

Re: Nuisance Phone Calls
 
bt should be blocking these numbers at source not leaving customrs to have to buy extra equiptment

there should be a system in place where you dial 234 or somethinig after a phonecall if you never want that number to contact you again.

companies have now found a way to make it look like they are calling from a local 01254 number which gets them around people who block unknown numbers etc

but BT make money from them infact BT most likely sell them your number even the ex directory ones so unless BT step in the problem will never be sorted

it is a form of harrassment especially when despite signing up to various lists saying you shouldnt get them still ecieve up to 10 calls a day as they arnt selling you something they are offering advice

MargaretR 25-01-2015 19:12

Re: Nuisance Phone Calls
 
The call centre workers are accustomed to abuse and mentally 'switch off' when they hear it.

I have adopted a response they least expect.

I calmly discuss with them the effects of the work they are doing and whether they get any job satisfaction from doing it, and whether alternative work would be more satisfying.

By diverting attention to their personal welfare, I hope to appeal to their consciences.

A discontented worker will reduce their effort to a minimum and so make their employer less successful.

Margaret Pilkington 25-01-2015 20:40

Re: Nuisance Phone Calls
 
Call centre workers have to achieve a minimum number of calls.....they are bound by a script and are not allowed to deviate from it.
If the caller engages them in any way then they usually have to end the call.
I am on TPS but still receive some cold calls.
Himself thinks that I deal with the caller rudely, but I am never discourteous, just very blunt and matter of fact.
I tell them that their call is illegal and thank them for giving me the name of their firm as it makes it easier to report it to the Information Commissioners Office.....and that they could be fined for breaking the law.
This usually terminates the call promptly.

Rowlf 25-01-2015 21:27

Re: Nuisance Phone Calls
 
Good for you Margaret that is exactly what I say. It is annoying for able bodied folk but it is an absolute nightmare for the elderly who have difficulty getting out of their chair perhaps to answer the phone only to find it is not a call they would want. I think more should be done to stop the practice.

accyman 25-01-2015 23:58

Re: Nuisance Phone Calls
 
when they ring saying its about an accident i was recently involved in i say yes im glad you rang but i was drunk and everyone is entitled to crap themselves at least once during adulthood

to be honest the novelty wears off fast and even taking the urine out of them dosnt make them less annoying

shillelagh 26-01-2015 00:10

Re: Nuisance Phone Calls
 
when they ask me about an accident ive had in the last 3 years .. I say oh did I .. can I ask when it was and they say well someone in your house as had an accident in the last 3 years and I say tell me the date and time and where it was please ... normally they hang up .. if I answer and its one of them automated voice messages .. I just normally carry on with what I was doing and don't hang up ..

DtheP47 26-01-2015 08:31

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by accyman (Post 1130958)
bt should be blocking these numbers at source not leaving customrs to have to buy extra equiptment

it is a form of harrassment especially when despite signing up to various lists saying you shouldnt get them still ecieve up to 10 calls a day as they arnt selling you something they are offering advice

Couldn't agree more accyman, but having registered on the nuisance call database and all that malarkey calls were still getting through. I am on Virgin btw.
Reading everyones comments about abusing them back, these companies sell on your number as "live" and when you give them grief they just add you to the phonelist thus increasing the likelyhood of calls.
My methods albeit at a cost £ to me seems to be working. :D

jelly baby 26-01-2015 11:31

Re: Nuisance Phone Calls
 
We get around 15-20 'withheld' and 'out of area' calls per day, starting around 8.00am. We don't answer them but they are driving us mad. Has anyone any idea how to stop them short of getting the phone disconnected. We use TPS and also pay for a screening service, which works really well, but obviously doesn't stop 'withhelds'.
JB x

jelly baby 26-01-2015 11:35

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by DtheP47 (Post 1130935)
The bane of most people's lives Frank.
I got a Panasonic handset that allows you to block various callers before Christmas but still a few from "out of area" calls were getting through so I have put a CPR call blocker on the line too. Early days yet but only had one got through this week the CPR gizmo has a block now button that enters the call ID into its memory and they can't get through a second time. Early days as I say and only on my landline but much improved.

How do you get this blocker please? Does it work with any handset?

DtheP47 26-01-2015 11:40

Re: Nuisance Phone Calls
 
Here you are jellyb

Yes they work will most landlines n handsets I think.


CPR Call Blocker | World #1 Call Blocker | Stop Unwanted Nuisance Calls at the Touch of a Button!

You can buy offa' Amazon

http://www.amazon.co.uk/CPR-Capacity...ll+blocker+cpr

Worth reading the Amazon reviews.

Accyexplorer 26-01-2015 11:43

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by jelly baby (Post 1131034)
We get around 15-20 'withheld' and 'out of area' calls per day, starting around 8.00am. We don't answer them but they are driving us mad. Has anyone any idea how to stop them short of getting the phone disconnected. We use TPS and also pay for a screening service, which works really well, but obviously doesn't stop 'withhelds'.
JB x

"15-20 per day" :eek:

I heard TPS is a scam (funded by the telemarketing industry).Truecall seems to be effective, but is expensive.

"Under current rules, the ICO can take enforcement action only if calls cause “substantial damage or distress”. The government is considering how to make early intervention easier, and it is expected that in future the ICO will be able to intervene where calls cause “nuisance, annoyance, inconvenience or anxiety”.- http://www.theguardian.com/money/201...own-complaints

Margaret Pilkington 26-01-2015 11:56

Re: Nuisance Phone Calls
 
Just a mention of ICO seems to be effective......they put the phone down pronto.

I get far fewer calls than I used to......the ones I do get seem to be from the Indian sub continent and the callers (heavily accented) are called Kevin, Bruce, Angela and Sheila.......other calls are either silent or automated.

accyman 26-01-2015 13:54

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by DtheP47 (Post 1131014)
Couldn't agree more accyman, but having registered on the nuisance call database and all that malarkey calls were still getting through. I am on Virgin btw.
Reading everyones comments about abusing them back, these companies sell on your number as "live" and when you give them grief they just add you to the phonelist thus increasing the likelyhood of calls.
My methods albeit at a cost £ to me seems to be working. :D

your friends are the biggest culprits for passing you number to these telemarketers

everytime they install a free app or put facebook onto their phone they sell every number in their contact list when they click i agree

nothing is free

Morecambe Ex Pat 26-01-2015 15:00

Re: Nuisance Phone Calls
 
I often wonder what happened to that awfully nice Nigerian gentleman, I gave my bank details to. He never did call back and he must have forgotten to transfer his Uncle's money to me. Every time I get a call from someone I don't know, I ask them if they know Mr. Robaboboffim but non of them seem to know him.

maxthecollie 26-01-2015 15:01

Re: Nuisance Phone Calls
 
I got all the money.

cashman 26-01-2015 15:40

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by maxthecollie (Post 1131055)
I got all the money.

Lend us a grand.:D

maxthecollie 26-01-2015 16:15

Re: Nuisance Phone Calls
 
It's bank of Monopoly

DtheP47 26-01-2015 16:17

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by accyman (Post 1131050)
your friends are the biggest culprits for passing you number to these telemarketers

everytime they install a free app or put facebook onto their phone they sell every number in their contact list when they click i agree

nothing is free

I haven't got any friends Accyman as I've mentioned before, when I get invited onto Facebook part of my reply includes "I've spent 50 odd years getting rid of my friends and if you think I am letting a sad B like you back into my life you can.........."
I've left the swearing out the mods have banned me more than once for that;)

Gordon Booth 26-01-2015 19:41

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by DtheP47 (Post 1131063)
I haven't got any friends Accyman as I've mentioned before,

All together---Ahhhhhh!

Never mind, everyone on Accyweb is your friend!:eek:

Let us all have your number and we'll make sure plenty of those caring people who worry about your accident/investment/bank card/ hacked computer call you.;)

Restless 26-01-2015 19:54

Re: Nuisance Phone Calls
 
unplugging the phone works for me :D

I use my mobile for most things anyway

Margaret Pilkington 26-01-2015 20:19

Re: Nuisance Phone Calls
 
Yes, unplugging the phone might work, but it is not really practical when you have elderly relatives who may need you.
I do not get any calls to my mobile...it is mostly switched off until I want to use it.
I do not give out my mobile number to commercial businesses and I am not on facebook.

It is only recently I realised that the Council(from the Electoral Roll) can sell your details on to businesses.......I have now ticked a box that prevents them from doing this...but I guess it will take some time to have an effect.

Restless 26-01-2015 22:17

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Margaret Pilkington (Post 1131088)
Yes, unplugging the phone might work, but it is not really practical when you have elderly relatives who may need you.

all relatives that may need me have my mobile number. Don't really use landline... its just part of the package :D

accyman 26-01-2015 23:14

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Restless (Post 1131110)
all relatives that may need me have my mobile number. Don't really use landline... its just part of the package :D

thats ok for landline but what about your mobile that gets passed on to the telemarketers the same way your landline does

granted i dont get as many on my mobile but they are creeping up in numbers

gpick24 27-01-2015 06:45

Re: Nuisance Phone Calls
 
I used to get lots of marketing texts, on O2 if you forward them to 7726 ("spam" using the letters on the keypad) O2 block them for you. Haven`t had any in ages now.

DtheP47 27-01-2015 08:09

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by accyman (Post 1131117)
thats ok for landline but what about your mobile that gets passed on to the telemarketers the same way your landline does

granted i dont get as many on my mobile but they are creeping up in numbers

It is all linked to your phone habits.
I get maybe 2 a year on my vodaphone mobile but prior to me investing in the blocking gizmos 10 or so a week.
Update to that, none this week so far :D

Margaret Pilkington 27-01-2015 11:22

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Restless (Post 1131110)
all relatives that may need me have my mobile number. Don't really use landline... its just part of the package :D

Ma knows that my mobile lies inert at the bottom of my bag so it would be no earthly use trying to contact me on that....she might as well use a loud hailer.

Neil 27-01-2015 11:28

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Margaret Pilkington (Post 1131145)
Ma knows that my mobile lies inert at the bottom of my bag so it would be no earthly use trying to contact me on that....she might as well use a loud hailer.

What does she do if she has an emergency and you are out and can't answer your landline

Margaret Pilkington 27-01-2015 14:10

Re: Nuisance Phone Calls
 
Her phone has an emergency call button on it and it dials a succession of family members until someone picks up the call...she also has a lifeline device.
She knows not to ring my mobile number as it isn't switched on. Although when we had to vacate the house to have some repairs done I did have a mobile phone on all the time......but in Foulridge where we were holed up the signal was non existent....so it is a good job she didn't rely on it.
I do not like mobile phones....and mine is purely for my convenience. I use it very infrequently. I don't feel the need to be permanently connected to the media world.
My phone doesn't take pictures, it doesn't connect to the internet...it is just a phone.
Neil, it is a generational thing.

Gordon Booth 27-01-2015 14:21

Re: Nuisance Phone Calls
 
Strange, we get very few nuisance calls, didn't on our previous numbers either.

They must know who all you rich folks are, not worth ringing us!

Michael1954 27-01-2015 14:37

Re: Nuisance Phone Calls
 
A generational thing? How old are you?

Margaret Pilkington 27-01-2015 14:45

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Michael1954 (Post 1131158)
A generational thing? How old are you?

As Old as my tongue and a bit older than my teeth.:)
(pre 1950's)
I am too old to be bothering with texting......by the time I have texted, the postman could be delivering a letter to the person.

Michael1954 27-01-2015 14:48

Re: Nuisance Phone Calls
 
I am 61 in April. For a long time I resisted getting a mobile but I wouldn't be without it now. It's always there in case my car breaks down in the middle of nowhere, and it's handy for coming on sites like this.

Restless 27-01-2015 15:59

Re: Nuisance Phone Calls
 
61 and doesn't know never to ask a woman her age :D

Margaret Pilkington 27-01-2015 16:30

Re: Nuisance Phone Calls
 
I no longer drive, and I would never use a phone to access Accyweb..I would really struggle to see the screen.
I was bamboozled into having a mobile when I did have to drive and worked unsocial hours, but I never really wanted one.
I could give mine up tomorrow and not miss it.
And, yes at 61 you should have learned not to ask a lady her age :)
(It says in the back of my knickers that I am 14-16)

Gordon Booth 27-01-2015 18:26

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Margaret Pilkington (Post 1131154)
My phone doesn't take pictures, it doesn't connect to the internet...it is just a phone.

Ahh, Margaret, my phones posher than yours, it has a camera. So it should, it cost £20 in the days when £20 bought you--- a cheap phone.
Can't remember how the camera works and the battery is usually flat but I remember it now and then, never use it.

I can't understand when you see a couple in a pub or restaurant, both on their mobiles, not talking to each other. Are they both wishing they were with someone else? Are they texting each other, thoughts so private? Are their lives so busy they haven't even a few spare minutes to spend together?

Accyexplorer 27-01-2015 18:57

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Gordon Booth (Post 1131198)
I can't understand when you see a couple in a pub or restaurant, both on their mobiles, not talking to each other. Are they both wishing they were with someone else? Are they texting each other, thoughts so private? Are their lives so busy they haven't even a few spare minutes to spend together?

Personally,I find this sort of behaviour rather rude,There's nothing more infuriating than trying to talk to folk while they are tapping away on their device,it makes me wonder if I'm not interesting enough....as if :p

Margaret Pilkington 27-01-2015 19:58

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Gordon Booth (Post 1131198)
Ahh, Margaret, my phones posher than yours, it has a camera. So it should, it cost £20 in the days when £20 bought you--- a cheap phone.
Can't remember how the camera works and the battery is usually flat but I remember it now and then, never use it.

I can't understand when you see a couple in a pub or restaurant, both on their mobiles, not talking to each other. Are they both wishing they were with someone else? Are they texting each other, thoughts so private? Are their lives so busy they haven't even a few spare minutes to spend together?

Gordon, I had a phone with a camera, but the pictures were (to put it politely) rubbish......so I decided that my next phone would not have a camera(I always have a good little camera in my bag anyway).
I am working on my next phone being one that won't phone anyone.....seeing as I hardly ever use the darned thing....I figure I could do without one altogether.

I do not 'get' the concept of folk being wedded to their phone...having to be connected to the media, Facebook, Twitter or some other equally banal social media all the time.
Like the world would come to a grinding halt if they couldn't see what was happening on the Internet.
Sad, very very sad to see couples more interested in their phone than one another!

keith higson 29-01-2015 22:45

Re: Nuisance Phone Calls
 
When I get nuisance phone calls and they ask "How are you Today", I give them all my illnesses (both real and imaginary) for as long as I can - upto 20 minutes once - then I thank them for taking the time to listen to my worries and tell them that its very rare for someone to concerned about my health - I don't get many of these calls now.

US Angel 30-01-2015 05:45

Re: Nuisance Phone Calls
 
I have gotten so many phone calls for cruises I could have rights to the company.
Now when they call I just tell them unless you come up with something better the
that cheap cruise I don't want it....shock silence then click lol

cashman 30-01-2015 07:59

Re: Nuisance Phone Calls
 
Quote:

Originally Posted by Accyexplorer (Post 1131202)
Personally,I find this sort of behaviour rather rude,

Thats too polite its pig ignorant, mobiles are the most anti-social device ever created, n kids and older people in general, are too thick or ignorant to realize it.:rolleyes:

ChrissieB 07-02-2015 09:42

Re: Nuisance Phone Calls
 
If they call from a number, rather than withheld , you can check them out on Who called me? Free reverse phone directory.. I add them to my phone's phone book as 'nuisance' , pest etc.
I sometimes answer and just leave the phone by the radio or TV. It wastes their money then.

accyman 07-02-2015 15:24

Re: Nuisance Phone Calls
 
i got a call yesterday that i got out the shower to answer as i was expecting a call from a friend

it was someone trying to sell something so i swore quite a lot at them

the snott head said it was illigal to be abusive on the phone and that calls were recorded

i said he shouldnt have rang the national abusive phoneline then and should try ringing the national complimets line

shillelagh 18-02-2015 09:49

Re: Nuisance Phone Calls
 
just had one from windows saying that they have been receiving technical reports that ive got hacking files in my computer and told me to tell me to turn my computer on ... mmm so I said why is windows ringing me .. she said that it was a registered to me .. and I said yes .. and so she went through the whole rigmarole again .. and I said yes but why is windows ringing me .. I don't have a windows computer .. and she said it is registered to me .. .and I said I got rid of that computer she put the phone down .. I wonder why? :p

by the way she sounded eastern European .. and called daisy smith ...

DtheP47 18-02-2015 10:07

Re: Nuisance Phone Calls
 
In a similar vein here's a site dedicated to spamming and scamming the nigerian email scammers.

Ebola Monkey Man: Nigerian 419 Scam


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