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Beware of booking holiday cottages through trip advisor
Just look at my review on
Holiday Cottage, Rhosneigr, Anglesey, North wales - Rhosneigr Holiday Cottages - TripAdvisor |
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Looks very grim mate, always n idea to read reviews before booking, even if yeh been before, things sometimes obviously change.
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I had read a previous review and contacted the owner just after we sent the deposit and he said it was sour grapes from a competitor. Just after we paid the balance another bad review appeared. Now we have seen it for ourselves and I am chasing the owner for a refund. He said we should have contacted him whist we were there but we had no mobile signal.
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Re: Beware of booking holiday cottages through trip advisor
So sorry to hear of your ruined holiday Maxthecollie. We have been self catering many times and we have never had this sort of experience thank goodness. We have not used Trip Advisor though. I have looked on that site when we have been going to a hotel we have not been to before but have always found the reports were not accurate. I think some folk like to look for faults. Obviously in this case the reports were correct. Telling you you should have reported it while you were there is not much use when there is no signal which he must know. I sincerely hope you get a substantial refund.
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Post your pictures on trip advisor....It is so that others can see that this a true report and not one from another competitor with an intention to deter travellers.
I have used the reviews from trip advisor many many times and have found that some reviewers want five star treatment at one star prices. I have been to places that had dismal reviews to find them perfectly acceptable. |
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Re: Beware of booking holiday cottages through trip advisor
I once salvaged a holiday disaster.
The hotel (in Corfu) was so atrociously bad, we moved out after one night; found another hotel, and (on return) successfully sued (small claims court) the tour operator for the cost of the 2nd hotel. |
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Re: Beware of booking holiday cottages through trip advisor
tell him you will be taking the issue up with the small claims court...see if that makes him have a rethink.
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Over the past few years I've booked many cottage holidays in Scotland, Ireland, Wales and England through various websites, most of them lead to a medium sized unit in Earby near Skipton.
From time to time I've had problems, and when I have, contacting the agent instead of the owner has always led to a positive result, in one case where an owner tried to claim for damages I left the matter in the agents hands and received a polite email telling me that they would sort it and that was that. All of the cottages have a visitors book that the agents read for adverse comments so that they can upgrade/downgrade the ratings accordingly for next year, so it's in the interest of the owners to be top notch. No doubt I paid a few extra quid than you..but..you get what you pay for..peace of mind and a better, more relaxed, break away from home Who needs trip advisor? |
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Cottages4you Guinness?
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Re: Beware of booking holiday cottages through trip advisor
No wonder this cottage owner will not spend any money on the property
http://www.seasidecottages.co.uk/hol...-anglesey.html |
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The finest holiday cottages in England | English-Country-Cottages and the rest :) |
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I,ve booked with hoseasons before and on the one occasion I've had cause to complain they sent me a voucher for a reduction on my next cottage rental
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That is a real welcome.
We go to two houses in Llandudno which are always tip top.....there is usually a plate of Bara Brith....or welsh cakes and a tray set ready to make a good cup of tea. The lady who owns these homes always answers her phone if there is a problem and we love going to her homes.....because they are well cared for and comfortable.....have everything you could possibly need. A real home from home. |
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Next May we are going back to Lomond View Cottage in Aberfoyle. A cracking cottage which needs nothing doing to it. We have been there twice before and really enjoyed ourselves. We know the owner well now and she has told us that she has upgraded the cottage.She has put in a 42" Smart tv and a new heating system and upgraded her wifi. She has even got 2 of my pics, a red squirrel and a woodpecker on her website.
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Frank, when you got places which are so well equipped and run well, it really spoils you for going anywhere else of a lesser standard.
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