Originally Posted by boxermum (Post 1182809)

Less,let me expand on my rant.3mths ago I needed 2 new front tyres,I chose a reputable (tax,vat,overhead paying)company in Blackburn.The tyres cost £28 each, the lad even straightened my front bumper bar (damaged in a previous accident),picked up and returned my scooter the same day and my bill was..... £60 in total.
This time I chose to contact Millers as they are literally just round the corner.My point is,as I sorced the inner tube online at £10 Millers would have charged me £50 just to fit it.I still maintain this is excessive and should I need something more technical repairing,though there is very little that can go wrong ie,no gearbox,clutch,engine.I would not even consider Millers.Finally since my experience numerous people have echoed my sentiment.
A quick word to Accy Explorer, I have been reliably informed that it is not allowed to patch a puncture on a large mobility scooter because it can be used on the road ,therefore as with a car,it is now illegal to patch an inner tube.

Originally Posted by cashman (Post 1182813)

I would echo boxermums advice and shop around,on the odd occasion i have popped into Millers i have found them very helpful, also very expensive in my view,

Originally Posted by boxermum (Post 1182830)

SPOT ON Retlaw.I am not a penny pinchin' owdbiddy., neither do I throw money at some one/thing just because it's local.

Originally Posted by Retlaw (Post 1182831)

Originally Posted by boxermum (Post 1182679)

Oh dear,got a puncture on my mobility scooter.Rang millers,new inner tube, fitted.. £60!!... bought inner tube....less than £10, got someone to fit it...total cost... £20... MILLERS..RIP Off!, NEVER GO THERE...RIP OFF MERCHANTS....

Originally Posted by cashman (Post 1182813)

I would echo boxermums advice and shop around,on the odd occasion i have popped into Millers i have found them very helpful, also very expensive in my view,

Originally Posted by Retlaw (Post 1182831)

Originally Posted by Retlaw (Post 1182831)

Originally Posted by Less (Post 1182859)

Isn't life strange?

A member starts a very negative thread that is of no use to the site, the local community or users of mobility scooters.

Why? Well, lets see.



Now I don't use a mobility scooter...

...yet! however when the inevitability arrives I would like the freedom to choose from whom I purchase one.

I see no use in starting a thread that just calls a local employer without the positive information of any alternative that there may be.

Eventually we were given the name of one such alternative good news for mobility users? I hope so, certainly better than just slagging off that one particular company the thread now offers perhaps a cheaper company that I hope will be of at least the same quality so far as repairs are concerned.

As Cashy says:-



I agree wholeheartedly we should shop around to get the best service for the best price.

We can only shop around however if there is more than one company supplying a service in the area, it is competition that brings down the prices claiming that Millers would fold if another company opened in the area is well, stupid and to state:-



Smacks more of petty jealousy than a reason why a company should close.

As for myself just like the old far' Erm I mean gentleman that thinks someone should face a life time ban more proof of petty and inarticulate thinking.



Strange isn't it he holds grand and weird ideas about life (as do we all) never hesitates to give an opinion on them (rightly or wrongly) and yet anyone he takes a dislike to should be banned for life.

Oh dear, oh dear not really a level playing field is it?

Perhaps it's time he put aside his obvious dislikes and concentrate instead on the parts of life that he claims to know about, Oh hang on, that's everything.

Just a friendly warning, be careful not to upset him or you too might end up with about 10 years worth of venom and bile being poured onto anything you might say.

Originally Posted by boxermum (Post 1182864)

Less,you have the right to your opinion,as do I.How do you know that my thread IS'OF NO USE TO THE SITE,THE LOCAL COMMUNITY OR USERS OF MOBILITY SCOOTERS' especially as you admit, you don't use One?.If it is of no use,why the hell do you keep commenting,and defending said Company?
Have you got shares in the place or some family connection,which makes you REPEATEDLY jump to their defence?.Kettle and pot jump to mind,reading YOU last post.Tell me,What USE TO THE SITE, LOCAL COMMUNITY Is YOUR rant about Retlaw?(and me for that matter)..

Originally Posted by boxermum (Post 1182679)

Oh dear,got a puncture on my mobility scooter.Rang millers,new inner tube, fitted.. £60!!... bought inner tube....less than £10, got someone to fit it...total cost... £20... MILLERS..RIP Off!, NEVER GO THERE...RIP OFF MERCHANTS....

Originally Posted by Less (Post 1182728)

But are they a rip off?
You were lucky enough to be in a position where you could get the part and repair done for £20.
Was it done as a favour? A mate of yours doing the job without overheads, not charging tax & VAT?
Not everyone can be that lucky, they have to rely on a prompt & professional service to get them mobile again.
I hope this minor problem of a puncture is the worst problem you have with your mobility scooter, however, what if something more serious or technical was to go wrong with it? Would your mate be able to provide the parts and know how needed to get you mobile or would you turn to a company that has been there for years serving the needs of folk such as you?
Perhaps you judge them too harshly?

Originally Posted by Retlaw (Post 1182867)

Originally Posted by Less (Post 1182868)

Read it again and explain to me what good will it do


The answer is there, I have said I don't yet use one I also want to be able to choose from where I buy one, I hope when the day comes Millers is still there for me to choose to use them if I wish to.

I keep commenting because I keep being asked questions it would be rude not to reply (almost as rude as shouting and swearing in a thread).

No shares, no family connections just a heartfelt wish for fair play, very easy to call them, very difficult for them to come on here and defend themselves against such a biased opinion.

Well, a rant about Retlaw? Nah, you haven't yet seen me rant about Retlaw nor are you likely to unlike him I have no need, I just point out a few of his imperfections.

As for yourself again read my first post:-



Hardly a rant?

Originally Posted by Studio25 (Post 1182995)

Any company that maintains their own premises, employs staff, pays their public liability insurance, rent, utility bills, employer's NI, taxes and rates, and guarantees their work is bound to be more expensive than a DIY job.

That extra £10 you paid to get the innter tube fitted - is the person who you paid going to declare that to HMRC? Thought not.

Originally Posted by Studio25 (Post 1182995)

Any company that maintains their own premises, employs staff, pays their public liability insurance, rent, utility bills, employer's NI, taxes and rates, and guarantees their work is bound to be more expensive than a DIY job.

That extra £10 you paid to get the innter tube fitted - is the person who you paid going to declare that to HMRC? Thought not.

Originally Posted by boxermum (Post 1183036)

Why ask a question then answer it Yourself? Of course he hasn't declared it.....HE'S A PENSIONER. Thank you anyway,for being sooooo pedantic.

Originally Posted by boxermum (Post 1183081)

Thanks for all comments on my thread,although some have completely missed the point.It was NOT that the charges would have been more expensive, it was the EXTENT of them.I know (fact)that an inner tube would cost no more than £10 (that is RETAIL not TRADE)..therefore I would have been charged £50 just for a 10min job of fitting it.Anyway I made my point,which I maintain and anyone (IMHO)who think that is NOT a rip off must have money to burn.
Less, I started the thread..so I'LL put it to bed.

Originally Posted by Less (Post 1183048)

Back to what I first asked, is it a rip off?
No it isn't, it's a company charging a legitimate price when all taxes and overheads are included.
I'm sure we've all either used or been used as part of the black economy, that does not mean a legitimate company can be called a rip off.
Time to call the job what it was, a 'foreigner' no way can proper business's compete price wise with them, nor should they be called just because they can't.
So ladies and gents, let's put this thread to bed, the vindictive amongst us will always call the true tradesman and any unfortunate soul that happens to point out that the thread shouldn't have been posted in the first place.

Originally Posted by cashman (Post 1183008)

Any fool knows that, but theres a big difference between £20 @ £60, which you have completely ignored,:rolleyes:

Originally Posted by Studio25 (Post 1183156)

Any fool knows that the difference between those prices is the result of the extra overheads that I listed. Except one fool, maybe.

My £5 price for a 6x4 is a fraction of what other photographers charge, but you can get a 6x4 from a supermarket lab for about 30p. Your logic suggests I'm ripping people off more than that established scooter shop, because their price is 200% more than the DiY alternative while mine is about 1500% more than the DiY alternative.

Originally Posted by Studio25 (Post 1183156)

Any fool knows that the difference between those prices is the result of the extra overheads that I listed. Except one fool, maybe.

My £5 price for a 6x4 is a fraction of what other photographers charge, but you can get a 6x4 from a supermarket lab for about 30p. Your logic suggests I'm ripping people off more than that established scooter shop, because their price is 200% more than the DiY alternative while mine is about 1500% more than the DiY alternative.