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WillowTheWhisp 26-01-2005 21:43

Discontinued! Grr!
 
Why on earth is it that shops/manufacturers discontinue things which are successful?

Just over a year ago I bought some bath edging seal as part of a plan to redo the bathroom. The job was a bit daunting as it involved re-adjusting the bath in it's location which in turn involved removing the curved panel (it's a corner bath) which is cracked and I couldn't track down a replacement and was afraid it would break altogether once removed so I wasn't going to start the job until I could see a way to complete it properly.

Recently Busman undertook the job and was making progress until it came to the final stage of sealing the bath edge (between bath and wall tiles) and we could do with a bit extra.

The system itself was a brilliant one, with corner fitments and end plugs and no mitreing required. We were just short of a bit of the sticky stuff to go on the back. Went back to Homebase where I originally bought it and where at the time they had had a whole range of the stuff in different colours etc only to find that it has now been discontinued and in its place is the stupid plastic on a roll type thing that Betterware sells and which a friend of mine has been spitting feathers at because it won't stick!

The system I bought is/was excellent and we shall use it despite not having enough sticky stuff, we'll use silicon instead, because it is far superior to the replacement.

chav1 26-01-2005 22:52

Re: Discontinued! Grr!
 
if you boufght it from a shop dont take their word for it that its no longer obtainable they usualy tell you this because they are too lazy to try looking for you

if you know the manufacturer of your product try using google to trak them down and either email them or phone and ask if they can hel you out

they may have some old stock lying around

Acrylic-bob 27-01-2005 05:58

Re: Discontinued! Grr!
 
It used to be the case that businesses made money by anticipating and supplying the needs of their customers. Now it seems that most retail businesses, particularly the large and ubiquitous chains, view their customers as a troublesome necessity to be humoured for exactly the length of time it takes to get their money off them and no further. The days of the independent retailer who was knowlegeable and passionate about his business are fading into memory, undercut and overtaken by the bland disinterest of the "one size fits all" school of business. We are all the poorer for this sad and sorry state of affairs, and also largely to blame for it .

WillowTheWhisp 27-01-2005 07:35

Re: Discontinued! Grr!
 
How are we to blame for it? Is it a case of apathy and simply accepting this state of affairs? I admit that I grumble about it but I'm at a loss to know how to change anything. We need a revolution!

It annoys me too that when you ask an "assistant" in many large stores they look at you as if you are a Martian speaking in a lesser known dialect. Heaven forbid that you should ask about screws or nails in a hardware store. I remember once asking for something in B&Q and being informed by one of the staff that "we don't do nuffink like that" only to discover a whole shelf devoted to the product on doing a tour of the store.


Quote:

Originally Posted by chav1
if you boufght it from a shop dont take their word for it that its no longer obtainable they usualy bull**** because they are too lazy to try looking for you

if you know the manufacturer of your product try using google to trak them down and either email them or phone and ask if they can hel you out

they may have some old stock lying around

Alas Chav, according to the packaging Homebase were the manufacturers. It was an "own product"

Wez 27-01-2005 08:50

Re: Discontinued! Grr!
 
I know how you feel Willow, I also am a victim of this sinister corporate practise..

My local off license have stopped the deal on lager (10 cans for a fiver)

I'm gutted :(

vorlon24 27-01-2005 08:53

Re: Discontinued! Grr!
 
I have found Homebase to be particularly unhelpful and obstructive when it comes to asking for help.

If you go to the enquiry desk, there will normally be 3 or 4 members of staff milling around, and you won't even be acknowledged with a 'we'll see you in a minute'.

I have walked out in disgust on a couple of occasions, and we only ever go there as a last resort now because the service there is so dire.

Acrylic-bob 27-01-2005 09:50

Re: Discontinued! Grr!
 
>> How are we to blame for it? <<

Because, by responding to the glitz and glamour of their advertising campaigns we have allowed ourselves to be seduced into thinking that they are able to satisfy all our needs, and in doing so have turned our backs on independent retailers. With the end result that the only show in town is now controlled by the likes of Asda, Dixons, WHS Smith, etc.etc. The little guy cannot compete when the big boys want all of the market, As Wardleworth's found out when Asda decided it wanted to sell books too. So the breadth of Wardleworth's stock is now replaced by Asda's twenty or thirty bestsellers. If you want a decent range of books you now have to go to either Preston or Manchester. (Don't even mention WHS Smith)

simon 27-01-2005 10:22

Re: Discontinued! Grr!
 
>>How are we to blame for it?<<

In addition to what A-bob has rightly pointed out, we are all to blame because how many times have we gone into a specialised store, eg "Garth Dawsons" got to know "what is what" of the knowledgable staff and then gone and bought the item £3 cheaper from dixons or internet....... Yes you may say "why not" Because if we looked ahead the reason that it was £3 dearer is because they know what they are on about.. By supporting the "know nothings but cheap" stores, that is what we are going to end up with, and nothing else..:(

Mick 27-01-2005 11:08

Re: Discontinued! Grr!
 
The stuff your after willow is sold in Wilkinsons have a look

WillowTheWhisp 27-01-2005 11:14

Re: Discontinued! Grr!
 
Quote:

Originally Posted by mick
The stuff your after willow is sold in Wilkinsons have a look

No Mick, the stuff they sell isn't the stuff I mean.

However I can now hold my hand up and say "not guilty" to the charge of being to blame because I actually used to buy my books at Wardleworths and on many occasions have put in special orders. When supermarkets were given the go-ahead to undercut the prices of books I was deeply dismayed.

I'm also a customer at Garth Dawsons. :)

JSmith 27-01-2005 11:15

Re: Discontinued! Grr!
 
Try screwfix.co.uk, there cheap as chips and sell the real deal, unlike that place Neil Morrisey works for!!

WillowTheWhisp 27-01-2005 11:22

Re: Discontinued! Grr!
 
:D I'll let Busman tell you his little story about Screwfix .............. I shall just say that he changed the last syllable of their name to "up"

JSmith 27-01-2005 11:38

Re: Discontinued! Grr!
 
Oh no! Dont say that, I thought they where the last good guy's in the increasingly expensive world of non trade DIY!!!

mattylad 27-01-2005 11:38

Re: Discontinued! Grr!
 
Can you identify the stuff your after?
make, brandname etc?

entwisi 27-01-2005 11:43

Re: Discontinued! Grr!
 
JSmith, Screwfix are owned and operated by B&Q.

JSmith 27-01-2005 11:46

Re: Discontinued! Grr!
 
No way!
Me thinks its time i hung up my toolbelt! That's probably come via Homebase!

WillowTheWhisp 27-01-2005 11:51

Re: Discontinued! Grr!
 
Quote:

Originally Posted by mattylad
Can you identify the stuff your after?
make, brandname etc?

As far as the packaging goes the make is Homebase and the brand name is Homebase! It was part of a set of things which when used together create a waterproof seal around the bath (ie between bath and wall). There are right angled strips, corner pieces to join them together, end bungs to bung on the ends and the black gunge in a strip (like thick double sided squishy rolls of black blue tack) to stick the whole think together and to wall and bath.

Don't worry, Busman is currently using his initiative and it's a lot more readily available than Homebase's discontinued lines. :)

Margaret Pilkington 27-01-2005 19:12

Re: Discontinued! Grr!
 
And at least you know for sure that Busman's initiative is not going to be a discontinued line.

WillowTheWhisp 27-01-2005 21:35

Re: Discontinued! Grr!
 
True, he's constantly coming up with ideas. Not to mention messy fingers. :D

Margaret Pilkington 28-01-2005 19:55

Re: Discontinued! Grr!
 
Love the new look willow!!!!

WillowTheWhisp 28-01-2005 22:54

Re: Discontinued! Grr!
 
Thank you Margaret :)

Neil 08-06-2008 17:31

Re: Discontinued! Grr!
 
How is the bath seal doing Willow?
Is it still there or did it go black and horrible?

WillowTheWhisp 08-06-2008 22:24

Re: Discontinued! Grr!
 
The silicon bits went black and horrible! The other thingy which I wanted to do it all in is still good. If they'd had the proper bits I wanted then it would all be still good. I hate the mildewy blackness you get on the silicon sealant.

Neil 09-06-2008 06:55

Re: Discontinued! Grr!
 
So it sounds like a money loser for the Homebase silicon sealant department. No wonder they stopped selling it :D

WillowTheWhisp 09-06-2008 07:02

Re: Discontinued! Grr!
 
It doesn't make me want to replace what we have got with silicon sealant though - do people redo their manky mildewy stuff on a regular basis? It's a big enough pain doing it in the first place. We've got some up the corner on top of where the grout isn't and that's all gone yucky too. Nasty stuff.

derekgas 09-06-2008 07:10

Re: Discontinued! Grr!
 
Willow, if you go to James Hargreaves on electricity street (next to asda) tell them I sent you (bit of discount) and ask for 'forever white' silicone, they do white or transparent, and it doesnt suffer mildew. If that is a problem for you, let me know and I will obtain some for you, also, if the beading has to come off to reseal it, I have some stuff that will stick and hold it while the silicone cures.


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