Lily Maes cafe/bistro thing
 

Have got to say, I am really disappointed with this place

Went in for the first time a couple of weeks ago. Lovely decor, really nice staff, had a breakfast (cant remember which one) and fella had the same but asked for a different combination, which they were more than amenable. We were quite impressed, the food wasnt amazing but not bad at all, and we decided to make this our weekend breakfast place.

However this time, missed the breakfast by minutes, so ordered seared salmon. Sounded quite interesting. It was horrible. I could feel the grease on my lips. Only had 2 mouthfuls and then waited for fella to finish his. When we went to pay at the till, she noticed the full plate, and fella explained that it was a little greasy. She automatically launched into the fact that it had only been seared and then put in the oven so it wasnt. I said it actually was, which is why there was a plate full of food left, she turned round and said that it must be the fish itself (?!). Either way, we paid and left. Wont be returning. An apology would have been nice or just a little less attitude

Re: Lily Maes cafe/bistro thing
 

Re: Lily Maes cafe/bistro thing
 

I didnt think Salmon was a oily fish.........................:rolleyes:like you said a sorry would have gone a miss

Re: Lily Maes cafe/bistro thing
 

i wouldn't have paid for it

Re: Lily Maes cafe/bistro thing
 

Must be a bad day for thinking. Have a read at this::rolleyes:

Food Standards Agency - What's an oily fish?

Re: Lily Maes cafe/bistro thing
 

Salmon, sardines, tuna, all are oily fish, but it is the good kind omega3.

Re: Lily Maes cafe/bistro thing
 

A good business always allows the customer to be right.

If the customer says a fish was greasy, apologise, because it was.

Arguing it wasn't, means you're unlikey to see that customer again.

Re: Lily Maes cafe/bistro thing
 

Ive had Salmon plenty of times, but nothing like this. Like I say, it was greasy on my lips afterwards.

Its a shame, cos we'd thought we'd found an alternative to an asda brekkie. I may actually have to cook one at this rate ;) lol

Re: Lily Maes cafe/bistro thing
 

Well I have never had a oily cooked piece of Salmon!!!!!!!! :p

Re: Lily Maes cafe/bistro thing
 

well onlyme yer memorys near as bad as mine.:D ya posted that 29/2/2008.;)

Re: Lily Maes cafe/bistro thing
 

Yeah I know Cashy. Hadnt been in there at that point, I was referring to the managers attitude when he posted on accy web against someone else commenting on his Bistro (cafe), thought it might be slightly better in the person :)

Now the food can put me off as well :D

Re: Lily Maes cafe/bistro thing
 

get a life

Re: Lily Maes cafe/bistro thing
 

Get yourself to Over Coffee on Blackburn Road. Best place in town.

Re: Lily Maes cafe/bistro thing
 

Who ? Just curious that's all, as it is a rather sharp comment & I'm sure others may be interested too as to whom your comment refers. (Perhaps some reasoning as well)

Re: Lily Maes cafe/bistro thing
 

Exactly the same thoughts Dave - perhaps he will enlighten us , but of course he is relatively a newbie:rolleyes:

Re: Lily Maes cafe/bistro thing
 

A complaint that walks out the door still as a complaint is told to 100 people, a compliment is told to 10.....

That was the levels we were told when I worked the restaurant trade( and that was before the T'Interweb!.

Re: Lily Maes cafe/bistro thing
 

I went when it first opened it was amazing!! we used to go every friday on our lunch from work...

however I took my Area Manager and Financial Development Area there and its was appauling...

I rang to complain afterwards but I was informed the owner was out...

Lost a customer in me anyway!! I was nore embarassd than anything!!

Re: Lily Maes cafe/bistro thing
 

We used to frequent this cafe quite a lot, but we noticed that the food was different eveytime you got it, I.e missing stuff, so one week you'd get a lasagne, it would be really good it would come with a salad, balsamic dressing and a slice of GB, but then because it would be good next week you'd order the same thing, the salad would be scraggly and no dressing?

There are only so many times you can forgive a place for lack of attention to detail, and quality afterall thats essentially what makes you come back, friendly service should be an automatic given,

P.s I noticed everything was cooked in EV olive oil, even the brekky fried eggs, yak!! EV is only for salads or bread...it was rank.

Re: Lily Maes cafe/bistro thing
 

Must be doing ok though, they are applying for an extension:

11/10/0466 Full: Change of use of retail shop and land 16/11/2010
to rear to extend restaurant, removal of one 1PR
door and installation of UPVC
windows/entrance door

18 King Street
Accrington BB5 1PR
Mr Ian Gregg

Re: Lily Maes cafe/bistro thing
 

is this the place that was involved in the sausage roll debate , seems to remember there was a bit of a 'disscusion' on here a couple of years back between Wynonie and the owner/chef :D :D

Re: Lily Maes cafe/bistro thing
 

Yep, this one :)
http://www.accringtonweb.com/forum/f...aes-34186.html

Re: Lily Maes cafe/bistro thing
 

lol Gregs

Re: Lily Maes cafe/bistro thing
 

I wonder if they cook their sausage rolls in it? ;)

See they've still not completed that customer relations manual, Dave. :D