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accymel 13-12-2006 17:13
Iceland - dont bother!
 
Not a very happy hungry bunny this evening, went in the store & paid for my shopping yesterday which they could delivery till today 4-6pm cos i was not in completely for any other time, i rung just before 6 & no-one answered the phone - GUESS WHAT..............

I'VE STILL NO SHOPPING!!!!!!!!!!!!!!!:mad: :mad: :mad: :mad: :mad:

Last week they forgot a my dairy, bust my gravy all over place & had to ring up promised they'd deliver by end of day - which they didnt again another phone call, & promptly delivery & a bribe of a cheap bottle of plonk now this week!! Im seriously after 8 years of their custom & usually never a problem till this year, as earlier i had important ID documents nicked off my trolley whilst instore!!! now all this - they can kiss my custom goodbye ...wine wont work this time bucko!!!

So have had a generous offer from someone of having emergency essentials being picked up as i've nowt much in at all for tea & i will be giving them a peace of my mind tommorow better still a full refund & i'll f-off to asda who will be my new shopping establishment :(

accymel 13-12-2006 17:41
Re: Iceland - dont bother!
 
Oh it eventually arrives!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!

Tea at last

flashy 13-12-2006 17:44
Re: Iceland - dont bother!
 
ah i have the same problem mel the accy store said they where going to deliver to mine between 4 and 6,hopefully they have just left yours and are on there way to mine ....gits

ShortStuff 13-12-2006 17:55
Re: Iceland - dont bother!
 
At least they turned up before you ended up going to Asda! Hope you enjoy you're tea - you've waited long enough for it!

flashy 13-12-2006 19:19
Re: Iceland - dont bother!
 
hmmm they finally turned up at 7.30....never again :(

accymel 13-12-2006 19:41
Re: Iceland - dont bother!
 
Asda stuff arrived just not long after iceland - but only essentials that i will use so not wasted, i enjoyed my tea come supper at last was bloody starving that bad i had dry bread to start with lol

Gee shaz i thought i had it bad but least i aint the only one that has the same opinion - bloody pains & certainly losing customers, gee i would be really peed off if it was next week with the minimum of £50 before delivery.

Ah well one supermarkets loss another ones gain:(

accymel 13-12-2006 19:44
Re: Iceland - dont bother!
 
Usually they warn u of extended delivery times seems not this year they used to, like an 6-9pm slot last pre xmas so least u had more warning.

flashy 13-12-2006 20:00
Re: Iceland - dont bother!
 
ive emailed them anyway, i aint happy

accymel 13-12-2006 20:28
Re: Iceland - dont bother!
 
Blimey u dont mess about do u lol i havent got their email addy besides my mail might be a tad long of the list of complaints but im certainly getting them where it counts & terminating 8 years of custom as from yesterday, so accy has lost their regular no 1 customer, shame as the staff are really nice gee know most of them personally now LOL.

Doug 13-12-2006 20:32
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351255)
Oh it eventually arrives!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!

Tea at last
You should have said earlier, I was over this evening I would have taken you, the rabble and the dingle out for a meal? :D

accymel 13-12-2006 20:35
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Doug (Post 351315)
You should have said earlier, I was over this evening I would have taken you, the rabble and the dingle out for a meal? :D
Oh aye:eek: bummer i missed out on a nosh up:eek: :eek: :eek: oh bummer it isnt my day today :(

btw theres 2 of them dingles - & its not my lot:D

Doug 13-12-2006 20:49
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351317)
Oh aye:eek: bummer i missed out on a nosh up:eek: :eek: :eek: oh bummer it isnt my day today :(

btw theres 2 of them dingles - & its not my lot:D
Oh please tell me they've not gone and ............maybe we can save her? :)

lancsdave 13-12-2006 21:02
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Doug (Post 351332)
Oh please tell me they've not gone and ............maybe we can save her? :)
Mel means there is me and my properly brought up daughter who is a junior dingle :D

entwisi 13-12-2006 21:03
Re: Iceland - dont bother!
 
Why not use Tesco online, we find them very good

accymel 13-12-2006 21:05
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 351353)
Why not use Tesco online, we find them very good
Im registered & tried but the daft sods like adsa online dont take debit cards :(

buttonsmum 13-12-2006 21:09
Re: Iceland - dont bother!
 
What type of debit card? they take visa debit as that's what we use.

jimmi5bellies 13-12-2006 21:19
Re: Iceland - dont bother!
 
Asda dont do Visa Electron debit card.

accymel 13-12-2006 21:23
Re: Iceland - dont bother!
 
Quote:
Originally Posted by jimmi5bellies (Post 351374)
Asda dont do Visa Electron debit card.
Yep thats the one & tesco online didnt accept it neither unless thats changed in a month:confused:

buttonsmum 13-12-2006 21:27
Re: Iceland - dont bother!
 
Ask at the bank if you can change the visa electron to a visa debit (connect) depends which bank it's from. Ian says electron cards are a pain the backside for the banks

accymel 13-12-2006 21:31
Re: Iceland - dont bother!
 
Quote:
Originally Posted by buttonsmum (Post 351379)
Ask at the bank if you can change the visa electron to a visa debit (connect) depends which bank it's from. Ian says electron cards are a pain the backside for the banks
ALready tried that twice now & they wont upgrade the card because i dont pass the banks requirements:( - yeh the electron is an absolute pain the rear indeed

entwisi 13-12-2006 21:46
Re: Iceland - dont bother!
 
You could try teh other way and ask Tesco et al why they don't accept them, after all, they will only deliver your goods when they have been paid for. Its not like anyone could bounce a payment by them.

accymel 13-12-2006 21:51
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 351398)
You could try teh other way and ask Tesco et al why they don't accept them, after all, they will only deliver your goods when they have been paid for. Its not like anyone could bounce a payment by them.

Mmmm someone mentioned that earlier while i was in a stressy hehehehe i looked on asda's they dont have a email addy dunno about tesco or the main number for online:confused:

lancsdave 13-12-2006 21:56
Re: Iceland - dont bother!
 
Click on Contact us on the left hand side of this link :)

https://www.asda.com/asda_shop/rc19_...odgmi.0&screen=

accymel 13-12-2006 22:00
Re: Iceland - dont bother!
 
Quote:
Originally Posted by lancsdave (Post 351401)
Click on Contact us on the left hand side of this link :)

https://www.asda.com/asda_shop/rc19_...dgmi.0&screen=

Ooo thank you Dave, i'll put me goggles back on again:o

WillowTheWhisp 13-12-2006 22:57
Re: Iceland - dont bother!
 
Suppose you'd had to go out at 7pm and had been promised your delivery before 6pm? It's just not acceptable expecting you to be there an hour and a half later to accept frozen stuff. If you hadn't been in what would they have done with it?

cashman 13-12-2006 23:42
Re: Iceland - dont bother!
 
sod that for a game,glad we dont.:rolleyes:

flashy 14-12-2006 06:01
Re: Iceland - dont bother!
 
mel if you have regular money going into your account you can upgrade to a better card, i did it earlier this year,ive now got a visa which i can use in all the shops:D its really simple,just go into the bank,tell them you want it upgrading and they send you a new card out :D

Neil 14-12-2006 06:51
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351242)
...wine wont work this time bucko!!!
A bottle of wine is usually all it takes for you, and please don't call me bucko on here :D

entwisi 14-12-2006 07:17
Re: Iceland - dont bother!
 
Cashman, Internet shopping is normally spot on, its probably all the people going mad buying stuff they would never normally buy plus about 3x the amount of their normal stuff so the poor delivery bloke takes longer to unload than normal hence being late. for the other 50 weeks of the years its brilliant. It takes less than half the time to do the order, you tend not to make those 'impulse' purchases that you didn't really want hence saving probably far more than the delivery cost(irrespective of the petrol and time you save) and its delivered(normally :) ) when you want it delivered. The only things I won't buy are veg and fresh meat/fish as I like to pick my own(Plus I tend to get those from local markets anyway). For those without a car to get about I reckon internet shopping is a superb idea. also remember you don't have to go out in the cold/wet/icy weather either! :D

accymel 14-12-2006 08:54
Re: Iceland - dont bother!
 
Quote:
Originally Posted by flashytart (Post 351487)
mel if you have regular money going into your account you can upgrade to a better card, i did it earlier this year,ive now got a visa which i can use in all the shops:D its really simple,just go into the bank,tell them you want it upgrading and they send you a new card out :D
Ive been countless times Shaz & they will not upgrade my card its that or nothing:(

accymel 14-12-2006 08:57
Re: Iceland - dont bother!
 
Quote:
Originally Posted by WillowTheWhisp (Post 351430)
Suppose you'd had to go out at 7pm and had been promised your delivery before 6pm? It's just not acceptable expecting you to be there an hour and a half later to accept frozen stuff. If you hadn't been in what would they have done with it?
They'd send it back to the shop & would have to ring to re-arrange delivery, 4-6pm is the latest delivery slot, they did last year up it so if they had influx of expected deliveries they had a later slot of 6-8pm but not this year.

accymel 14-12-2006 09:00
Re: Iceland - dont bother!
 
The good idea of Iceland is that those whom like me have to get the bus home or dont drive, can go in & do their shopping hand picked themselves & then get it delivered later on at convienience to you [usually] no other supermarket i know does instore delivery like that without need of the net.

entwisi 14-12-2006 09:34
Re: Iceland - dont bother!
 
I guess the only option to those who don't drive is taxis or to struggle on the buses. Not ideal I know. but then it costs a fair amount of money to run a car(Tax, insurance, purchase/depreciation, servicing etc), I guess its you pays your money and takes your choice. For low users, taxis will probably work out a lot cheaper. (based on £10/week for a return trip to a supermarket) its only £500/year. start adding up running a car and its a heck of a lot dearer than that to run even a cheap runabout. (insurance min £200/year, tax another hundred, depreciation minimum £300/year for a nice car start thinking £1K+, servicing/tyres/exhausts/etc, petrol, MOTS)

accymel 14-12-2006 09:40
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 351520)
I guess the only option to those who don't drive is taxis or to struggle on the buses. Not ideal I know. but then it costs a fair amount of money to run a car(Tax, insurance, purchase/depreciation, servicing etc), I guess its you pays your money and takes your choice. For low users, taxis will probably work out a lot cheaper. (based on £10/week for a return trip to a supermarket) its only £500/year. start adding up running a car and its a heck of a lot dearer than that to run even a cheap runabout. (insurance min £200/year, tax another hundred, depreciation minimum £300/year for a nice car start thinking £1K+, servicing/tyres/exhausts/etc, petrol, MOTS)
Hehehehe that makes it sound cheap but isnt your initial outlay with a car is expensive but once u have it its at your disposal everyday, but £500 per year once a week return trip to the supermarket is outragious - once a week return:confused: . But i've no choice have i so buggered - i hate shopping as it is so going to hate it even more now :(

lancsdave 14-12-2006 09:44
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351521)
Hehehehe that makes it sound cheap but isnt your initial outlay with a car is expensive but once u have it its at your disposal everyday, but £500 per year once a week return trip to the supermarket is outragious - once a week return:confused: . But i've no choice have i so buggered - i hate shopping as it is so going to hate it even more now :(

Young uns can walk one way so it's £250 per year :D

accymel 14-12-2006 09:49
Re: Iceland - dont bother!
 
Quote:
Originally Posted by lancsdave (Post 351524)
Young uns can walk one way so it's £250 per year :D
Oh dear dont get me started i may hide your car keys, so u can practice what u preach :p:D

entwisi 14-12-2006 10:20
Re: Iceland - dont bother!
 
Once a week is perfectly workable for a trip to a supermarket. Thats all I do and if I need anything in an emergency I either go to the local Spar or papershop. You just need to be organised and buy stuff in large enough amounts to last. I even used to do a big monthly shop and top up with small visits to shops inbetween.

Oh, I did forget that if you also happen to have a friend that you can share the taxi with it makes it even cheaper. You just have to be a bit more organised

accymel 14-12-2006 11:54
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 351530)
Once a week is perfectly workable for a trip to a supermarket. Thats all I do and if I need anything in an emergency I either go to the local Spar or papershop. You just need to be organised and buy stuff in large enough amounts to last. I even used to do a big monthly shop and top up with small visits to shops inbetween.

Oh, I did forget that if you also happen to have a friend that you can share the taxi with it makes it even cheaper. You just have to be a bit more organised
:eek: thats me told how to shop :eek: not that i've been doing the weekly shop for over 13years:D

ps my inbox is getting full of reassurances that im not a simpleton :p:D :rofl38:

lancsdave 14-12-2006 11:55
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 351530)
You just have to be a bit more organised
Your'e talking women here, next thing you know you'll be expecting them to multi-task like us too :Banane06:

accymel 14-12-2006 11:59
Re: Iceland - dont bother!
 
Quote:
Originally Posted by lancsdave (Post 351544)
Your'e talking women here, next thing you know you'll be expecting them to multi-task like us too :Banane06:
:eek: :eek: Oi you - just remember that when i bump into you in asda you'll be packing your own bags! :p:D

Doug 14-12-2006 12:00
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351543)
ps my inbox is getting full of reassurances that im not a simpleton :p:D :rofl38:
People are just so kind at this time of year….:D

accymel 14-12-2006 12:03
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Doug (Post 351553)
People are just so kind at this time of year….:D
Pmsl cheeky b*gger u just best hope i dont get ladynapped to the Longside:eek: :eek: :eek:

slinky 14-12-2006 12:04
Re: Iceland - dont bother!
 
I once had a run in with Iceland. I had ordered the food and even though it arrived on time....I had popped round to my mums to get something and told the driver to just leave them in the hallway. As I watched him from my mums window he dropped about 3 bags ( trying to carry too many).

When I went round home to un-pack the bags all the bread had been squashed!! a bottle of orange juice was burst and leaking and my kiwi fruits were no-more.

so what do I do??


GET GINGER ON THE JOB!!!! :D:D let him loose and watch him go ;)

He got on the phone told them loads of things that were perfect!! were all crunched,squashed ect.... Next thing knock at the door!! Manager with all shopping as it should be and a bottle of wine.:D

Doug 14-12-2006 12:06
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351554)
Pmsl cheeky b*gger u just best hope i dont get ladynapped to the Longside:eek: :eek: :eek:

hahahahaha, you'll be begging to come back....lol :D

accymel 14-12-2006 12:08
Re: Iceland - dont bother!
 
Quote:
Originally Posted by slinky (Post 351555)
I once had a run in with Iceland. I had ordered the food and even though it arrived on time....I had popped round to my mums to get something and told the driver to just leave them in the hallway. As I watched him from my mums window he dropped about 3 bags ( trying to carry too many).

When I went round home to un-pack the bags all the bread had been squashed!! a bottle of orange juice was burst and leaking and my kiwi fruits were no-more.

so what do I do??


GET GINGER ON THE JOB!!!! :D:D let him loose and watch him go ;)

He got on the phone told them loads of things that were perfect!! were all crunched,squashed ect.... Next thing knock at the door!! Manager with all shopping as it should be and a bottle of wine.:D

Yes they are a bit nortious for that, i had same problem last week with the burst gravy cos it was packed wrong, stupid to put a cardboard tub with a 3ltr cola, & the forgot a bag with my desperately needed milk in, so yeh i complained & got yes the cheapo bottle of plonk as compliments, in fact had a few bottle this year for nich due to errors & complaints which they were so desperate to keep my weekly custom, but this time its gone one too many too far:(

accymel 14-12-2006 12:09
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Doug (Post 351558)
hahahahaha, you'll be begging to come back....lol :D
:rofl38: yeh i will be begging - lots thats what worrys me :eek::D

lancsdave 14-12-2006 12:46
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351554)
Pmsl cheeky b*gger u just best hope i dont get ladynapped

Shouldn't this be in the competition section. Spot the delibarate mistake :D

entwisi 14-12-2006 13:37
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351543)
:eek: thats me told how to shop :eek: not that i've been doing the weekly shop for over 13years:D
Just because someone can walk into a shop and pick up a few things it doesn't mean they are good at shopping :D

:Banane23:

accymel 14-12-2006 13:49
Re: Iceland - dont bother!
 
Quote:
Originally Posted by lancsdave (Post 351576)
Shouldn't this be in the competition section. Spot the delibarate mistake :D
Erm what mistake....:confused:

accymel 14-12-2006 13:53
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 351585)
Just because someone can walk into a shop and pick up a few things it doesn't mean they are good at shopping :D

:Banane23:
Urrghhhh gawd dont u hate know it all's:rolleyes: :D

lancsdave 14-12-2006 14:03
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351591)
Erm what mistake....:confused:

You said 'lady'napped :Banane21:

entwisi 14-12-2006 14:03
Re: Iceland - dont bother!
 
NO!!!, they are my fav kind of people :D

accymel 14-12-2006 14:06
Re: Iceland - dont bother!
 
Quote:
Originally Posted by lancsdave (Post 351595)
You said 'lady'napped :Banane21:
............................yes thats what i said cos i am & what mistake is that???:Banane09:

Doug 14-12-2006 14:09
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351598)
............................yes thats what i said cos i am & what mistake is that???:Banane09:
Well I can see it...............:D

accymel 14-12-2006 14:11
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Doug (Post 351599)
Well I can see it...............:D
You can see what ??


please dont say sheep

Doug 14-12-2006 14:11
Re: Iceland - dont bother!
 
Quote:
Originally Posted by lancsdave (Post 351576)
Shouldn't this be in the competition section. Spot the delibarate mistake :D
I wouldn't stand to close to her for a while, unless you have your Stanley Shirt on, then you just might be safe......:D

Doug 14-12-2006 14:17
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 351602)
You can see what ??


please dont say sheep

The mistake in your previous post to which a certain gentleman pointed out to the rest of the world and I quote: “You said 'lady'napped” :rolleyes: :D

I know your a bit woolly, but what the hell have sheep got to do with it.....

accymel 14-12-2006 14:23
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Doug (Post 351606)
The mistake in your previous post to which a certain gentleman pointed out to the rest of the world and I quote: “You said 'lady'napped” :rolleyes: :D
Gentlemen ??? where ????? gentlemen my arse!! :D

I definately didnt mean kidnapped:D :Banane14:

jackyalex 28-12-2006 23:20
Re: Iceland - dont bother!
 
Quote:
Originally Posted by flashytart (Post 351293)
ive emailed them anyway, i aint happy

lol you might get a cheap bottle of plonk too

garinda 28-12-2006 23:23
Re: Iceland - dont bother!
 
She might get Kerry Katonna round to clean up for her, now they've sacked her as the face of their tv ads, because she'd rather go out on the p*ss and snorting coke than looking after her kids.

accymel 03-04-2007 13:54
Re: Iceland - dont bother!
 
Well hope they change the ad to free delivery at selected stores because Accy Iceland have stopped all deliveries indefinately atm, as i found out the hard way [again], luckily with knowing the staff well & a regular they least informed me before i did a big shop albeit a little annoyed i couldnt do my full weeks shop but get as much as i could carry home :( which meant costing more for less!!!! Plus cant really get a taxi with the shop as taxi cant pick up unless on Union street, so now another re-think on my weekly shop. They say its due to staffing problems & the manager has fluffed up being the causation, but they dont realise the business they could lose from the folk that dont have cars & their free delivery service eeked a way for us to do a big shop & not have to worry about getting it home - especially where the shop is situed.

Maybe Tesco & Asda want to get their online payments sorted out by accepting range of debit cards so that some of us could actually use the facitlity:(

entwisi 03-04-2007 14:03
Re: Iceland - dont bother!
 
Mel have you ever emailed asda/tesco to ask about electron or whatever card you have?

accymel 03-04-2007 14:05
Re: Iceland - dont bother!
 
Quote:
Originally Posted by entwisi (Post 406588)
Mel have you ever emailed asda/tesco to ask about electron or whatever card you have?
Im in the process of doing so, altho i did email asda before xmas but got no reply so will try again:)

entwisi 03-04-2007 14:18
Re: Iceland - dont bother!
 
I know its another 'tax the poorer members of society' type thing but ther is also this

https://www.3vcash.com/help-charges.html

basically you prepay and get a 'visa' number which you can use. the prepayment lasts for between 8 and 12 weeks and there is a small charge £3.50 per card which can be a value from £20 to £200(basically between 1.75% and a whopping 17.5% depending on how much you can afford to prepay). There is a admin charge if you don't spend it all within the period.

These aren't ideal but are one possible solution.

PS I genuinely don't mean anything derogatory with the first line, I know that peoples circumstances dictate things often well beyond their own control

Eric 12-04-2007 14:21
Re: Iceland - dont bother!
 
Sheesh ... and I thought someone had a bad travel experience in Rekjavik! Sounds like having the food delivered beats the hell out of putting on the old snowshoes and shooting and clubbing defenseless animals, and hanging them on trees, hoping that the not-so-defenceless animals don't get at them before you do.

Actually it's not all that bad. Deer have now been trained to commit suicide in one's freezer.

shillelagh 12-04-2007 14:55
Re: Iceland - dont bother!
 
I was in Iceland on Tuesday and theres adverts all over advertising the free delivery service.

Neil 12-04-2007 16:01
Re: Iceland - dont bother!
 
Quote:
Originally Posted by accymel (Post 406587)
Plus cant really get a taxi with the shop as taxi cant pick up unless on Union street
Why can't you phone a taxi to pick you up on the Arndale carpark outside Iceland just before you go to pay?

accymel 12-04-2007 16:02
Re: Iceland - dont bother!
 
Quote:
Originally Posted by Neil (Post 410254)
Why can't you phone a taxi to pick you up on the Arndale carpark outside Iceland just before you go to pay?
They are not allowed to nearest pick point is union st for acc taxis:p

accymel 12-04-2007 16:04
Re: Iceland - dont bother!
 
Quote:
Originally Posted by shillelagh (Post 410235)
I was in Iceland on Tuesday and theres adverts all over advertising the free delivery service.
Yes old signs but have only got a morning stagnated delivery service on, i was in tues lucky to get the wed am slot:rolleyes:


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