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pipinfort 10-09-2008 15:23

Avoid this Couriers......
 
At all costs......if you are awaiting a delivery and you get a card through your door from these idiots it will cost you a fortune in phone calls and you may never see you`re parcel....its a long story but i`ve been told different stories and led a merry dance on the phone this week by these clowns...they even accused me of lying when i said i was in and working in the front garden all day so its impossible i missed them......they are a franchaise and preston based so just be aware.........:mad:

pipinfort 10-09-2008 16:21

re: Avoid this Couriers......
 
The `owner` even `terminated his conversation`(as he put it) with my wife and would`nt listen to her......We have never dealt with such rude unprofessional people in our lives.....AVOID

emamum 10-09-2008 16:22

re: Avoid this Couriers......
 
what are they supposed to be delivring?

pipinfort 10-09-2008 16:26

re: Avoid this Couriers......
 
Quote:

Originally Posted by emamum23 (Post 629513)
what are they supposed to be delivring?


They won`t tell me ....!!!!!!!!!!!!!!! we have a couple of things due but apparently we are not allowed to know what THEY are delivering.....!!??

emamum 10-09-2008 16:28

re: Avoid this Couriers......
 
that sounds a bit dodgy!

i only asked in case it was summat interesting,i am really bored!

pipinfort 10-09-2008 16:28

re: Avoid this Couriers......
 
One of the parcels is very interesting but i`m not telling you nosey cow...:D

AccyLass 10-09-2008 16:29

re: Avoid this Couriers......
 
Don't say that!!!!
We just got a card from them! lol
:rolleyes:

emamum 10-09-2008 16:30

re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 629516)
One of the parcels is very interesting but i`m not telling you nosey cow...:D

tell me tell me tell me tell me.....................

pipinfort 10-09-2008 16:34

re: Avoid this Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 629518)
Don't say that!!!!
We just got a card from them! lol
:rolleyes:


May God Help You............you will probably be ok but its a long complicated story but after speaking to the person who calls himself `the owner`, he has no person or customer relation skills.......i might even contact the Lancashire Evening Post......!!!

MargaretR 10-09-2008 16:36

re: Avoid this Couriers......
 
The firm who you bought from need telling that the courier they use is rubbish.

The fastest and best I have found is DHL - 2days to get from California, and you can track the parcel on its way via Wilmington Ohio, Birmingham airport, Manchester depot and then on the van for delivery.

AccyLass 10-09-2008 16:36

re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 629521)
May God Help You............you will probably be ok but its a long complicated story but after speaking to the person who calls himself `the owner`, he has no person or customer relation skills.......i might even contact the Lancashire Evening Post......!!!

Well the fella will be sorting it out so will let ya know:D lol

Never even heard of em until I got the card, and then you were on here saying about em lol

pipinfort 10-09-2008 16:37

re: Avoid this Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 629524)
Never even heard of em until I got the card, and then you were on here saying about em lol

Me neither and i don`t want to ever again......I`m absolutely fuming.....:dflam:

AccyLass 10-09-2008 16:42

re: Avoid this Couriers......
 
So what have they done?
Said they aint gonna deliver it again?

How did they get past ya to leave the card if ya were in the garden all day? lol

pipinfort 10-09-2008 16:49

Re: Avoid Fastaway Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 629528)
So what have they done?
Said they aint gonna deliver it again?

How did they get past ya to leave the card if ya were in the garden all day? lol

They told me and then my wife very rudely they will not be coming again....none of the tracking numbers match the cards they left and in answer to you`re second question......i must have been wearing my invisibility cloak again..........:rolleyes:

pipinfort 10-09-2008 16:52

Re: Avoid this Couriers......
 
[quote=MargaretR;629523]The firm who you bought from need telling that the courier they use is rubbish.
quote]

We have done that thanx and they were very apologetic even though it was`nt their fault.......

AccyLass 10-09-2008 16:52

Re: Avoid this Couriers......
 
o0o0 well, will see what happens with ours then

lancsdave 10-09-2008 16:52

Re: Avoid this Couriers......
 
A common method used by debt collection agencies is to send/leave you a card to say they have something they need to deliver or you weren't in. By ringing them back they confirm that you do actually live in the house they sent the card to.

If you are expecting a delivery of goods then the best way is to check with the peple who sent the goods which method they have used.

pipinfort 10-09-2008 16:55

Re: Avoid this Couriers......
 
Quote:

Originally Posted by lancsdave (Post 629539)
If you are expecting a delivery of goods then the best way is to check with the peple who sent the goods which method they have used.

We did and the Walton Summit based franchaise is unfortunately the ones being used......:mad:

lancsdave 10-09-2008 16:59

Re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 629543)
We did and the Walton Summit based franchaise is unfortunately the ones being used......:mad:


A complaint with the franchise company itself would seem to be in order then.

derekgas 10-09-2008 17:44

Re: Avoid this Couriers......
 
Have I missed something, or have you not posted who the couriers are, I cant see it in the thread, and we use a lot of couriers!

pipinfort 10-09-2008 19:51

Re: Avoid this Couriers......
 
I did and it was removed ......

Royboy39 10-09-2008 20:00

Re: Avoid this Couriers......
 
[quote=pipinfort;629537]
Quote:

Originally Posted by MargaretR (Post 629523)
The firm who you bought from need telling that the courier they use is rubbish.
quote]

We have done that thanx and they were very apologetic even though it was`nt their fault.......

Name and shame the courier.
If you paid for the delivery of the the items the contract is between you and the courier. I use DHL and UPS and have no trouble.
I get goods from China in two or three days...tracked all the way.
This sounds to me like a scam.
You say this company name has been removed...PM me and I will do a company search.

AccyLass 11-09-2008 16:30

Re: Avoid this Couriers......
 
Have just received a 2nd card from this company today with the same reference number on

We hadn't rang up to arrange redelivery yet from the 1st card tho.... hmmm

pipinfort 11-09-2008 17:39

Re: Avoid this Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 629918)
Have just received a 2nd card from this company today with the same reference number on

We hadn't rang up to arrange redelivery yet from the 1st card tho.... hmmm

They told me it goes out again the next day automatically, this happened to us so now you have used up you`re 2 attempts of delivery..........so....well basically thats it...they won`t deliver again.....who the hell are they..? we`ve been getting deliveries for years and years with no problems and then these clowns come along and cause loads of problems......:mad:

AccyLass 11-09-2008 17:43

Re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 629950)
They told me it goes out again the next day automatically, this happened to us so now you have used up you`re 2 attempts of delivery..........so....well basically thats it...they won`t deliver again.....who the hell are they..? we`ve been getting deliveries for years and years with no problems and then these clowns come along and cause loads of problems......:mad:


Wel what a load of crap that is!!

It clearly says on their card that you can ring up to arrange re-delivery, nothing about it will automatically be sent out again the day after

We haven't had chance yet with the fella not getting in til after 6pm

Will let ya know what they try and fob us off with

pipinfort 11-09-2008 17:45

Re: Avoid this Couriers......
 
We`ve had a delivery from them today( i say delivery, it was left in the shed) for one of our parcels after much foot stamping and getting the parcel sender involved in the argument but we were told there is no chance of them bringing the other parcel , we can whistle for it...!!!!!! even though they have been today anyway!!!:mad:

pipinfort 11-09-2008 17:46

Re: Avoid this Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 629955)
Wel what a load of crap that is!!

It clearly says on their card that you can ring up to arrange re-delivery, nothing about it will automatically be sent out again the day after

We haven't had chance yet with the fella not getting in til after 6pm

Will let ya know what they try and fob us off with

I hope this does`nt happen to you but that is what they told us and would`nt budge......that was their policy and thats it!!!! keep me posted.

AccyLass 11-09-2008 17:47

Re: Avoid this Couriers......
 
Certainly seems a bit over the top

Hopefully the company that used them to deliver the item will never use them again

AccyLass 11-09-2008 17:48

Re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 629960)
I hope this does`nt happen to you but that is what they told us and would`nt budge......that was their policy and thats it!!!! keep me posted.


Yeah, we know who the sender is as we only have 1 item being delivered, so if need be we will get them involved

WillowTheWhisp 11-09-2008 17:54

Re: Avoid this Couriers......
 
This could be part of a serious scam. There were a few cases that I heard of where people were getting cards supposedly from a courier but there was no parcel at all. They had to phone a number on the card to arrange for delivery. The company would never tell them who the package or parcel was from but when they got their phone bill there was an astronomical amount for the phone call. The 'company' was making money from the phone calls.

I don't know what the name of the company was but was your one a well known reputable company or some cowboy firm you've never heard of? If the latter then it could be a similar scam.

AccyLass 11-09-2008 17:59

Re: Avoid this Couriers......
 
It's definitely the latter

WillowTheWhisp 11-09-2008 18:01

Re: Avoid this Couriers......
 
Maybe it would be a good idea to have the name of the firm here. Local shops have been named on here so I can't understand why the mods have removed the name of this possibly dodgy company as it could be an important warning for others.

BERNADETTE 11-09-2008 18:03

Re: Avoid this Couriers......
 
Sounds to me like this outfit need taking off the providers books. Am sure most decent senders will not be happy about their attitude. It stinks, thay are being paid to provide a service which at best can only be described as sub-standard!!

WillowTheWhisp 11-09-2008 18:04

Re: Avoid this Couriers......
 
If it's the scam I was referring to there never was any parcel in those cases.

AccyLass 11-09-2008 18:07

Re: Avoid this Couriers......
 
I think Pip said he got a parcel eventually from them today?

emamum 11-09-2008 18:12

Re: Avoid this Couriers......
 
its a real couriers tho...Regional Depots

pipinfort 11-09-2008 18:15

Re: Avoid this Couriers......
 
Don`t worry Willow....they are legit and i received just one of my parcels today...they just provide a very poor service and their attitude stinks , the bloke who owns the place spoke to the wife and was very offhand,smarmy and unprofessional he just would`nt listen, they were in the right and we were just idiots......:(

AccyLass 11-09-2008 18:15

Re: Avoid this Couriers......
 
Have just been on the site too

Company Details

WillowTheWhisp 11-09-2008 18:19

Re: Avoid this Couriers......
 
So looks like somebody was using the name of an existing company and creating a scam.

AccyLass 11-09-2008 18:26

Re: Avoid this Couriers......
 
Yeah seems to be the case

Hopefully tho this company is nowhere near as rude as Pip says

Will find out tomorra:)

pipinfort 11-09-2008 18:29

Re: Avoid this Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 630016)

Hopefully tho this company is nowhere near as rude as Pip says

Will find out tomorra:)


They are`nt as rude as i`m making out.....they are RUDER , believe me, hopefully though they just had it in for us.......well they will have now anyway....!!!!

AccyLass 12-09-2008 18:14

Re: Avoid this Couriers......
 
Nowt to report I'm afraid, we ended up saying we would collect as we are never in

pipinfort 12-09-2008 18:29

Re: Avoid this Couriers......
 
Quote:

Originally Posted by AccyLass27 (Post 630434)
Nowt to report I'm afraid, we ended up saying we would collect as we are never in

But did they offer to re delivery.......after the second attempt....?

AccyLass 12-09-2008 18:39

Re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 630445)
But did they offer to re delivery.......after the second attempt....?


To be honest I think the fella just went on the phone and said can I collect it today

So don't think redelivery was even mentioned

jaysay 13-09-2008 09:47

Re: Avoid this Couriers......
 
Quote:

Originally Posted by pipinfort (Post 629960)
I hope this does`nt happen to you but that is what they told us and would`nt budge......that was their policy and thats it!!!! keep me posted.

Makes you wonder how firms like this keep in business pipinfort, especially this day and age, cant actually see this firm staying afloat using these practices

pipinfort 13-09-2008 14:40

Re: Avoid this Couriers......
 
Quote:

Originally Posted by jaysay (Post 630630)
Makes you wonder how firms like this keep in business pipinfort, especially this day and age, cant actually see this firm staying afloat using these practices


You have just quoted more or less what my dad said this morning.....


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