Router, login problem..
 

New router.

I just got myself a new router; it’s an “ADDON WBR 920” for my NTL ISP
Every thing working fine, Apart from I was given an IP address which takes you to a configuration page for the router. I managed to create a (wep) password to stop other unwanted pc / laptops from connecting to my ISP.

I was told at the beginning before I entered the IP address that no username and password are required for the first login (default setting). However I can assign a set of username and password for future security.
Well, I came across the option where I could change the password, which I did.

But now when I try and access the config page by following the IP address, I am prompted to give a username and password. Thing is, I don’t know the username only the password. I have not seen or been told what the user name is supposed to be. It was set at default, what ever that was and as far as I know I haven changed it.

Has anyone any suggestions?

Re: Router, loggin problem..
 

Have you tried to leave the field blank and just input your password?

Re: Router, loggin problem..
 

Hi Ber999T

I have tried that but to no avail. I‘ve tried every username I can think of but no joy, I sure it’s going to be something obvious but I can suss it.
Sad thing is, is that there’s no support or telephone number to ring. There’s got to be away of doing it.

Re: Router, login problem..
 

try admin or administrator or username

Re: Router, login problem..
 

have you tried actually typing 'default' into the username?
you never know...

Re: Router, login problem..
 

cracked it, with the help of the manual. :)

It turns out that the Wireless Router contains an HTTP server. This enables me to connect to it, and configure it, using your Web Browser.

So now I have pressed the reset button on the router and its gone back to the default setting. So I now have access to the config page again. :)

My next task it to try and locate my user name before changing the config password again.:confused:

Re: Router, login problem..
 

Thats the way they are all configured Len. Have you found a manual for it online? If so I could help out with your settings for you.

Re: Router, login problem..
 

Hi Neil
The manual is on disc. I haven’t worked out my password yet, so I cannot Password protect the config page at the moment. If I change the password by using the option provided then each time I visit the config page I am asked to enter a username and password but I do not know the username.

The router is an;
Addon WBR 9200, Cable/DSL Wireless Router with 4port 10/100 Switch.
Supports;
WEP,WPA Encryption – 64bit/128 bit (WEP)
Wireless auto-channel selection
Wireless user access control
Wireless site survey
TCP / UDP / ICMP / ARP protocol stack
Dynamic DNS
NAT / NAPT. VPN pass-through with multiple sessions.
3 operation modes: gateway, bridge and wireless ISP

I don’t know if that lot means anything to anyone but to me, sod all. Hehe
What I’m trying to do is allow my laptop access to the internet via the router and at the same time prevent others from doing the same. I have done this using WEP encryption.
Also I ‘m attempt to see if I can network my pc with the laptop.

Re: Router, login problem..
 

Your better using wpa encryption but your laptop will need the wpa security update from microsoft, it is built in to service pack 2 as far as I know. I changed my access point to wpa and then could not select it on the laptop until I upgraded it. Is the manual too big to post on here or email?

Re: Router, login problem..
 

The manual is to big to post here but the file size zipped is 1.26MB.

Re: Router, login problem..
 

Interesting;ly google doesn't know of that model when I searched, not a particularly good start IMHO

No mention of setting up a username though, perhaps you have missed a section? It seems to me that you assigned a password but to no specific user,

email me the manual or send it via MSN(My detail in my profile, I'm online most of the time)

Re: Router, login problem..
 

Ok Ian, I’ve sent you the manual via e-mail. See if you can work out what the username is supposed to be. Hehe
I also did a search and found nothing which left me thinking the same as you.:(

Neil has also had a look at the manual and has given me some good advice. I have changed the security settings from WEP to WPA, means sod all to me. hehe

Re: Router, login problem..
 

Mmmm, nowt on my the-entwistles.co.uk account, what account did you send it to?

WEP is the old standard for encryption which had a flaw that meant it was actually quite easy to crack. WPA is far more secure.

I've authorise you as an MSN buddy so you shouldbe able to see me online

Re: Router, login problem..
 

sorry Ian I sent it on MSN. I've resent it.

Re: Router, login problem..
 

OK had a look at a very poor manual. No mention of username anywhere.

Then I started googling for a company website. NOWT! NADA! This REALLY worries me. How the heck do you do a firmware upgrade if you don't have a manufacturer website to get it from?

Where did you buy this wonderful(Cough) piece of kit? If you have ANY option to return it I would be looking to exercise it about now. This really stinks of zero backup.

Re: Router, login problem..
 

I got the router from use-it. They are as a rule, very particular at what they sell, a very trusted company. I will give them a ring tomorrow and see what they suggest.

Re: Router, login problem..
 

IMHO for network stuff I'd stick to Netgear, Linksys, SMC, CISCO. I've a Netgear wifi modem router which I've I had for about 2 years and it has been ultra reliable. I have also recommended Netgear to dozens of friends and never had an issue with any of them either.

Good luck with Use-it.

Re: Router, login problem..
 

Most of the user "manuals" I have seen for routers are rubbish. I think they expect them to be purchased only by experts. Even the good ones can easily confuse when they try to explain terms like LAN, WAN, DNS, DSL, PPPOA, PPP, PVC, LLC, VCMUX, NPNP, Static, Dynamic, WEP, PSK, DMZ, Virtual Server, Port Forwarding, Special Applications, Blah Blah Blah

Re: Router, login problem..
 

The problem I think stems from users being guided through lots of stuff automagically. Networks are by nature complicated things involving an understanding that most people don't have a clue about as it has all been hidden from them up to that point.

e.g. In the 'old' days to set up a dial up connection you needed to understand a bit about the technologies involved, TCP/IP, PPP, NAT, routing etc. You also had to understand networks, subnets etc. then we got the 'install CD' which did it all for you. AOL famously fell foul of this as their 'Internet' didn't use TCP/IP(which everyone else did) and used NetBUI instead which left horrendoeus problems for anyone trying to leave AOL.

Nowadays non technical users expect to be able to just plug something in and it work. However this leaves gaping great holes in security and understanding. If you don't know that doing X has consequence Y then how can you do something to avoid it? Then the PC gets the blame for not working properly and us techies get teh pleasure of fixing them. This itself has a very delicate position. Again in teh 'old' days you had computer shops who knew stuff. With the advent of cut throat pricing teh big boys put all teh knowledgeable people out of business. NOw there are very few shops who understand the kit/technologies they are selling. I often have wonderful converstaions with shops who have no idea what Linux is never mind whether this bit of hardware is supported. They often also don't understand the kit from a windows perspective and will only do what the average user does and read the book. If that doesn't fix it they are stuffed.

Re: Router, login problem..
 

I still think they think it is their internet :)

Re: Router, login problem..
 

No mate, thats just the Americans in general :)