Blue screen error - help.
 

When i play on virtual games i keep crashing out completely & when i do an error report it says ive had an unknown blue screen error, with possible device driver. Which i can only suspect its my graphics card with is a savage pro gfx [of that nature]

Is it that if so can it be easily upgraded [bare in mind it is a laptop] or is it something else thats causing me to crash out half way thro & laptop 12mnths less old approx:confused:

Re: Blue screen error - help.
 

They have games machines for playing games on, get yourself a playstation or x-box :p

Re: Blue screen error - help.
 

Check that you devise drivers are upto date.

Thisi s the one i Use.

http://www.drivershq.com/

Re: Blue screen error - help.
 

Is it free to fix/update cos many site i tried last night wanted a charge

Re: Blue screen error - help.
 

Ah well it will tell me lots of things want updating but wants charge$ for updating it.......what next? lol

Re: Blue screen error - help.
 

Now you know what you need to update, go the the manufactures site direct, it should be free from there.

Some stuff that thing says need updating are not important pick the main ones and go from there.

Re: Blue screen error - help.
 

Cheers Mr D:D

Oh gee i must have a few main updates eek IDE ATA/ATAP master bus controller, sound audio & game one needs updating, via cpu AGP2, serial bus controllers usb.

How do i find out what site i can get the drivers from??

Re: Blue screen error - help.
 

Try

http://www.driverfiles.net/

Re: Blue screen error - help.
 

Cheers again Mr D:D

Driver dectective didnt mention name of the IDE or the cpu AGP2 :confused: as to what driver i need for them?

Re: Blue screen error - help.
 

:eek: a lot more hard work for a non techy :(

Re: Blue screen error - help.
 

Seems it is my graphic card causing me aggro most of above updates seem to stem from it someoone make sence of this >>> VIA/S3G UniChrome Pro IGP<<< i've found an update site but can i fathom which S3 pro savage driver to download for it :eek:

Re: Blue screen error - help.
 

You Googled it chick? I'm having a moochy myself for you too, not that I'll be much help :rolleyes: lol!

I know it's not alot but it's def worth 97 points of karma to the person who can help you with this isn't it :D

Re: Blue screen error - help.
 

LOL its more finding out what the gobbled de gook the savage driver utility has assessed my S3 is otherwise not be a problem .........now where is Mr D we were getting somewhere with it then:(

Right karma anyone - help me LOL!!:D

Re: Blue screen error - help.
 

I can look at it for you, might even sort your laptop out as well :p

Re: Blue screen error - help.
 

:o :o :o ooo aye look at what:D didnt know i had other problem areas other than the laptop drivers hehehehehe :rofl38:

Re: Blue screen error - help.
 

:eek: Mel remember what I've told you about strange men trying to get their hands on your lap .... then your top ... you know where this is going young lady ;) :D

Re: Blue screen error - help.
 

:rofl38: pmsl looks like theres a new game substitute driver:D :D

Re: Blue screen error - help.
 

At least he won't have to work with a floppy ........... Glad to see the back of those things :D

Re: Blue screen error - help.
 

Hmmm, I see what you mean. I've more chance of understanding Chinese :rolleyes: :o

Re: Blue screen error - help.
 

Does it give any other reference on Drivershaq?

I have the full version I will see if I can DL it for you.

Re: Blue screen error - help.
 

All i got is

GPU #1 name: UniChrome Pro IGP (PM800, PM880, CN400)
Registry name: VIA/S3G UniChrome Pro IGP
GPU ID: 1106 3118
SSven ID: 1734
SSdev ID: 10AB
Supports: AGP v2.0, 1X/2X/4X speeds, AGPsideband, 66 MHz PCI
Enabled: 2X speeds, AGPsideband, Bus master

Re: Blue screen error - help.
 

Wont let me DL for you only scans my PC.:(

HAve a look here.

http://www.viaarena.com/default.aspx...ticleID=68&P=5

And then Here

I presumed your on XP.

http://www.viaarena.com/default.aspx...&Type=1&OSID=1

See if this helps any.

Re: Blue screen error - help.
 

Arrrgghhhhhhhhhhhhhhhhhhhhh i've no fluffing clue at all done all these scans they say to download then bogoff want dollars to join!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Bloody hell its not an old laptop geeezzz:mad:

& i crash again !!!

Re: Blue screen error - help.
 

Ye they all want the dollar.

TBH I wouldnt bother with anymore scans. you know with one what need updating.

I presume you do windows updates?

Do you know what version number you have installed at the moment?

Re: Blue screen error - help.
 

Did windows update over weekend so uptodate on windows

Re: Blue screen error - help.
 

Windows update can screw some device drivers.

Here is a link to the latest drivers

http://www.viaarena.com/Driver/unich..._169452-04.zip

download, unzip and install(You can remove the current one first to make sure)

Re: Blue screen error - help.
 

There you go that should help.

Good one Ian, at least I was it the right place just wasnt sure which one.:D

Was that the only thing that needed updating?

Re: Blue screen error - help.
 

Can you play out with me now mel? Can you ....

Re: Blue screen error - help.
 

Thanks Ian has updated S3:D

Re: Blue screen error - help.
 

Cough, seems to be a delay on the karma front :D

Re: Blue screen error - help.
 

LOL! I'm waiting to see if she can come and play out with me first ;) If she can it will def be worth the karma AND a pint at the next meet ;) :D

Re: Blue screen error - help.
 

Mel, get your coat, you've pulled!

Re: Blue screen error - help.
 

Well its helped but im still crashing out of games :(

Re: Blue screen error - help.
 

what games, online stuff or local installed? pass me a link if they are online

Re: Blue screen error - help.
 

Is virtual life classed as 3d, cant play delta force black hawk down nor 2nd life, installed & play via online, i suspect that its not going to happen:(

Re: Blue screen error - help.
 

System requirements are here for one of them

Internet Connection*: Cable or DSL


Computer Processor: 1.6GHz Pentium 4 or Athlon 2000+ or better


Computer Memory: 512MB or better


Video/Graphics Card**:
nVidia GeForce FX 5600, GeForce 6600, or better
OR ATI Radeon 9600, X600, or better

Re: Blue screen error - help.
 

Have you tried it again mel? Is it doing exactly the same as before or did you try it with BHD?

Re: Blue screen error - help.
 

I suspect my graphics card is basically too crap for it, fancy snakes & ladders 2d tinks :(LOL

Re: Blue screen error - help.
 

Both tho BHD lets me play longer as long as im shot down:confused:

Re: Blue screen error - help.
 

............. :s_cry: ******!!!

Re: Blue screen error - help.
 

No getting airbrushed babs out & no:Banane35:

Re: Blue screen error - help.
 

No naked raves .... no mud wrestling ... no rodeo riding ... no shopping :s_cry:

Re: Blue screen error - help.
 

:(:( ah well looks like im spending the night sulking & stuffing meself with choccy to cheer meself up ah the joys of technology:rolleyes:

Re: Blue screen error - help.
 

you seriously need to get it sorted out Mel!!!!


Black hawk down is a top game........all that frustration gone when you shoot someones head off lmao

Re: Blue screen error - help.
 

No way am I going to comment on that :rolleyes:

Re: Blue screen error - help.
 

If it's any consolation Mel I'm having a hard time of it too ...... look


.... :D

Re: Blue screen error - help.
 

i dont know if you got your problem sorted accymel but if you havnt download a program called everest home edition

it will list every device on your computer

google each item individualy and you will easily find teh drivers free

or

goto the manufacturers website and look up support / drivers

there shoudl be ab undle package for your product which will haev all your main drivers in for teh devices it came with liek mother board drivers , graphics , lan , audio etc etc

any probs pm me teh make and model number and i wil look around for you

Re: Blue screen error - help.
 

Thanks Guys still got a serious error blue screen unknown, tried absolutely everything i can - even fujitsu siemens site for scan driver update which said i was up to date even during that i crashed completely again coming up with blue screen error!!

I really have no clue & not downloading drivers for sake of it when i may not be that, as the report itself doesn't know whats causing it:confused: & after trying the manufacturer site, im still getting this prob with no cure atm.

Re: Blue screen error - help.
 

Mel,
I'm not familiar with the games you are trying as I don't play many games on my PC. I'll try and do some investigation this lunchtime

When you say Blue screen, i sit a 'proper' "Blue Screen Of Death" or one that you can recover from?

With teh games themselves I am assuming they don't run in a browser, if this is incorrect let me know. If they do then have you tried another browser?

Have you ever managed to run them (i.e. before your windows update)

The specs that Tinks posted are reasonably high from a Gfx chip perspective.

On teh BSOD, can you write down and post what teh exact error is please.

Also , try doing

Start--- run eventvwr

then click on "Application"

Look through teh entires to see if anything jumps out (These are log entries for anything that went pear shaped within an application). You can have a look at teh System ones as well just in case

Ian

I'll come back to you after lunch when I've had chance to do some more digging

Re: Blue screen error - help.
 

Mel,

Does your laptop have a restore CD? You know the one that makes your laptop like when it was new with nothing but windows and the software it came with. You lose everything but a good re install is always good for a Windows machine.

Yes it does sound drastic but at least you would know if you have a fault with your hardware or not.

Don't forget to back up everything first as your laptop will be a virgin machine again after the restore.

Re: Blue screen error - help.
 

I dont have the cd Neil its a pre installed XP laptop:(

Re: Blue screen error - help.
 

Blue screen i get switches off pc fails to re boot proper ie stays on boot logo so means a plug & battery off so i can re start pc

Re: Blue screen error - help.
 

It is a bit drastic just for the sake of playing a couple of games, especially when it sounds like it's going to be the graphic card.

The only thing that baffles me is that it's allowing mel to actually load it. When I first tried to load it the computer said NO because my graphics card hadn't had the drivers installed. Mels will load although it's very laggy for the short time she's in the game and then gets booted. If it was a problem with the graphics card I wouldn't have thought it would have loaded it to start with?

Re: Blue screen error - help.
 

Mel, Second Life states on their system reqs page that S3 and Savage cards are NOT supported.

Thats that one.

Black Hawk down I'm not sure of, I'm guessing its trying to use some part of DirectX 9 that your Gfx card doesn't support.

Re: Blue screen error - help.
 

It does an all mel :o

Entwisi, in our defence of looking like complete numb nuts we did read that bit but didn't know what graphics card it was at the time.

Re: Blue screen error - help.
 

Does Julie know about your lunch time activities Ian? :rolleyes: :D :D

Re: Blue screen error - help.
 

They often use a hidden partition with the restore info on it and a boot disc to start off the reinstall from new.

Re: Blue screen error - help.
 

Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

--------------------------------------------------------------------------------


Problem report summary

Problem type
Windows stop error (a message appears on a blue screen with error code information)

Solution available?
No

What does this problem mean?
Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause
Unknown

Computer symptoms
A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take
Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible



Technical Information
How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)




This is the error report i get everytime it crashes^^^^

Re: Blue screen error - help.
 

Oh goodie that means i cant play them so i'll have to uninstall & stick to accyweb for my amusement :( :( :( :( :( :( :( :( :(

Re: Blue screen error - help.
 

fair enough :)

it probably lets you load it but at some point the code tries to do something that Mels Gfx card doesn't support and at that point it bombs out. Microsoft with teh introduction of DX9 allowed extra 'features' that some Gfx chips support to be accessed through their API. if the hardware can't do it you will probably get internal register errors and that basically kills it. I would point out that in Linux you wouldn't have to reboot , just CTRL ALT Backpsace would restart the X windows system and you'd be back to where you were. :D

Re: Blue screen error - help.
 

Even with linux i still wouldnt be able to play them anyhow :rolleyes:

Re: Blue screen error - help.
 

If your'e bored I'll lend you my ironing basket..... and it's contents :)

Re: Blue screen error - help.
 

:mad: noooo

Re: Blue screen error - help.
 

So what games can a S3 savage card handle????

Re: Blue screen error - help.
 

Solitaire :D :D :D

Re: Blue screen error - help.
 

Mmmm thought as much:( dont like playing on me own tho:(

Re: Blue screen error - help.
 

What spec is the laptop Mel? Is it an old one?

Re: Blue screen error - help.
 

Its an amillo L7 series Neil, what i can see is that ive got a savage pro card not even 3d, or savage 4, so means as Dave says its solitaire thats about as much as a basic will handle

Re: Blue screen error - help.
 

:( I'm gutted too :(

Re: Blue screen error - help.
 

The savage range is better than the Intel integrated chips but lower than say Nvidia.

You can play some older games but not the later ones. It also depends on what the developers chose to use when doing the graphics side of it. 2nd Life isn't that 'fancy' but they obviously chose to use a feature that is only supported by the latest Gfx chipsets.

Unfortunately thats teh thing with PCs, you end up wanting more than you can use.

Re: Blue screen error - help.
 

Answered my question in long winded techy way of ..nope lol!

Just looked around & theres nowt for savage pro basic cards as i say now its savage 4 geoforce or not even savage 3d, so can simply say there is no games to play other than board ones as long as they are 2d, choice very limited especially when its not a pre historic machine at all:(

Re: Blue screen error - help.
 

If you was thinking of upgrading your graphics card remember DX10 is out at the moment and new games will require a DX10 card soon.

This should also make DX9 cards a bit cheaper so could be worth waiting a bit.

I love online gaming its the only way to play.

IMO Laptops arnt really for gaming unless you spend £2000+

Re: Blue screen error - help.
 

Whens big brother on to accentuate my sad existance ???????????

Re: Blue screen error - help.
 

Mel, 3D games have been out for many years, I can guarantee yours will run some games liek Unreal and Forsaken(These being two old but superb ones), driving games like Motorhead ran back in the days of Voodoo IIs so would fly on yours. These are just a couple of examples.

What I have tried to say is that Gfx chips are having more and more features built into then (bump shading/texture rendering etc) and Direct X 9 (and 10) offer programmers an API to use these directly. If they do then any card that doesn't support these features no matter how 'powerful' will have the same problem you have. Its not necessarily a lack of ooomph, more a lack of one or two tiny features being built in.

So if you avoid games that 'need' DX9 then you should be fine DX8 will support your Gfx chip just fine as will any older DX versions.

PS, XP brought DX9 in whether you wanted it or not. Previously teh game would have just reported that your version of DX was not supported, now they let your machine fall over in a big heap. and they call it progress..........

Re: Blue screen error - help.
 

Have you tried this http://support.fujitsu-siemens.de/DeskUpdate/index.htm

Re: Blue screen error - help.
 

Yup done that 1st thing this am, says all drivers are up to date:confused:

Re: Blue screen error - help.
 

This is from the instruction manual. I take it this is the CD you said earlier that you don't have.


Reinstalling Windows XP
You can reinstall the Windows XP operating system with the "Windows XP Recovery CD" and the
"Drivers & Utilities" CD.
The instructions are provided on the case of the Recovery CD.
!
During the reinstall process your personal files and any installed programs will be deleted.
We advise that you backup your files to an external hard drive, or CD / DVD disk before
you start.
► Switch the notebook on.
► Press the F12 key when the message F2: Setup F12: Boot Menu appears on the
screen.
► Insert the "Windows XP Recovery CD" into the CD/DVD drive.
► Select the CD-ROM and press the Enter key.
► Follow the instructions on the screen.
After the installation you must install all the drivers again. Some installed hardware components will
not be correctly supported until this has been done.
► Insert the "Drivers & Utilities" CD into the CD/DVD drive.
The CD starts automatically.
► Click on the Desk Update button.
► Select Automatic driver installation (Express) and click Start installation.
► Follow the instructions on the screen.
► Restart your notebook when the driver installation is completed.

Re: Blue screen error - help.
 

There is no point in re-installing XP as theres nowt wrong with it. this is purely down to a case of the game Mel wants to play not being compatible with the hardware in her laptop.

IIRC this laptop has a hidden partition with the XP stuff on it.

Re: Blue screen error - help.
 

Dont worry i aint touching it dont want to make matters worse & no point with re installation anyways:D Just means i cant play the games i want to:(