DVD or CD use
 

all of a sudden my dvd/cd-rom drives
appear to have gone down
cant play a cd or a dvd or install software
any simple remedies ?
im not very clued up on pc talk
im on vista using windows media player :(

Re: DVD or CD use
 

Vista - enough said,

check they are recognised during the POST screen( usually hidden now with fancy logo its when you firts power on the PC. you usually have to press a key to see it.)

Are the relevant drive letters showing in explorer or not?

Do the disks spin up?

If it has a headphone socket on the drive does it play an audio cd?

Re: DVD or CD use
 

wont play audio or anything
gone into device manager
dvd/cd-rom drives shows
lite on dvdrw shw-160p6s ata device
windows cannot load device driver for this hardware error code 39

thats all i know :confused:

Re: DVD or CD use
 

Hmmm, Its Vitsa and I swore I wouldn't help with stuff related to it as its so crap.

try removing it in device manager, reboot, see if it finds it again. You might need to remove it in DM< shut down, physically disconnect the sata cable, reboot, check it isn't showing, shut down, re-connect and boot again.

Just a quick sanity check, have you installed/changed anything just before it broke?

Lastly try using system restore to roll back to a date you know it worked.

Sorry but beyond that I'm not prepared to go. Vista is not ready for public use IMHO, far too many bugs/hardware issues for general consumption.

Re: DVD or CD use
 

many thanx
installed hp photosmart software
it was after trying to install relevant software for hp bluetooth
it wouldnt accept any discs
system restore on vista is not as straight forward as it was on xp
but will try again
thanx again :o