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mickmc 21-10-2009 18:07

Outlook Express - outbox problem
 
My computer at work has developed a weird problem

When I send the email - it does go, but the message then stays in the "Outbox" and does not transfer to the "Sent" folder

it then sits there until I send another email or until it automatically "send & recieve check" and then it sends again - which becomes very annoying to people to recieve the same message 30 times !!!!

The only way I have been able to stop it is to manually delete it or move to Drafts folder....very inconvenient

Any ideas guys

Thanks in advance


Mick

mickmc 24-10-2009 13:05

Re: Outlook Express - outbox problem
 
Thought I'd have had a couple of responses by now..... must be a tricky one

Gayle 24-10-2009 13:22

Re: Outlook Express - outbox problem
 
Have you checked all your settings?
It could be that you have your send and receive set up so that it doesn't auto transfer to sent.
Is it a new problem - when did it start? Was it after an upgrade or any changes?

Gayle 24-10-2009 13:28

Re: Outlook Express - outbox problem
 
Go to

Tools
Options
Preferences
Email Options
Tick the box that says save a copy of messages in sent folder


See if that helps

mickmc 25-10-2009 04:37

Re: Outlook Express - outbox problem
 
Quote:

Originally Posted by Gayle (Post 756084)
Have you checked all your settings?
It could be that you have your send and receive set up so that it doesn't auto transfer to sent.
Is it a new problem - when did it start? Was it after an upgrade or any changes?


Hi Gayle

Started about 2 weeks ago, been no upgrade or changes to the system - has been running fine for last 3 yrs

Have looked at settings - save to Sent box is ticked

mickmc 26-10-2009 16:55

Re: Outlook Express - outbox problem
 
Sorted it

Believe it or not my "Sent Items" folder was full - over the years I've never bothered to clean it up, didn't like to bin emails esp work ones chance I needed to refer back to em

but thats what it was....once I started to delete the oldest esp with attachments it all started to work again

So thats something to remember and pass on


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