Problem with Incredimail
 

Does anyone use it and have you found since yesterday that you can't open it?
The opening page has changed, it used to be an orange envelope, now its a little figure connecting wires,the connection fails and the message comes up 'Your attention is needed.in order to run Incredimail the registration must be completed.Please make sure your firewall is not blocking Incredimail'.
I turned the Norton firewall off but it still won't load(now on again). Windows firewall is already off to avoid the two clashing.
I'm wondering if Incredimail introduced an update yesterday which is causing the problem, it's always been fine before.
Being clueless on computers I'd appreciate it if anyone could give me some advice or tips.
Thanks,
Gordon.

Re: Problem with Incredimail
 

Go to the Incredimail Website and download again.
This should update your current programme and fix the glitch.

Re: Problem with Incredimail
 

I use Incredimail....and have had no problems with it......although it is now called Incredimail 2.

I wasn't going to upgrade to this version as I liked the old version better.....but my computer crashed and burned last October....so when I got the new machine I had to load the newer version.....and now I am getting messages about another upgrade.
So I think Royboys advice is good......you will just have to grasp the nettle and upgrade Gordon.

Re: Problem with Incredimail
 

Interesting! Downloaded again and Norton flagged up 'Fewer than 5 users in the Norton community have used this file'. Still doesn't load.On the Incredimail website it flags up 'Mcafee secure tested 15 June'. So is it a new version which Norton doesn't recognise yet? Could that be right?. Will try again tomorrow, thanks for the advise Royboy39 and Margaret. I'll let you know how I go on.

Re: Problem with Incredimail
 

I use Incredimail2 and have had no problems whatsoever. :D

Re: Problem with Incredimail
 

Gordon it sounds like your Norton and Macafee are the culprits.
I ditched both of those in favour of Bullguard.

Re: Problem with Incredimail
 

like gordon i know nowt about computers, but am aware of a few folk who have ditched Norton @ Mcafee, saying their crap.:eek:

Re: Problem with Incredimail
 

Have Incredimail & no problems, as to protection Antivir (free). I know it sounds daft, but be sure any upgrades/new versions you load are the "Free versions".

Re: Problem with Incredimail
 

I'll second that Margaret, I've had no problems what so ever since I ditched Mcafee (I don't like norton anyway) and took your advice to changed to Bullguard

Re: Problem with Incredimail
 

When Norton moans about it can you not tell it to run it anyway?

Re: Problem with Incredimail
 

I went on the Incredimail website last night and it said there was an update to sort a few small bugs.Downloaded it and Norton accepted it.SMALL BUGS?? It said Incredimail 2 but it's unbelievably slow and 'clunky'. I've just switched on now and got 6 copies of a B&Q advert, one by one!! It was very good before,is it likely to settle down?
Thanks,everyone, for your help and advice but I don't think I'm there yet, might be shouting 'Help' again soon.

Re: Problem with Incredimail
 

Check the dates and times of the emails, it could well be that the emails were stored on your host.

Re: Problem with Incredimail
 

Royboy, they were all timed 10.48,17/6?? They were all identical B&Q adverts and just downloaded one by one. No more come on in the last hour, though.
I must say I don't like Norton, it takes ages scanning and it's very hard to navigate it AND I think it slows everthing down. However, Spybot and Adaware never find anything, they used to with McAfee. When Norton runs out soon I'll not renew and use one of the free ones recomended on here.

Re: Problem with Incredimail
 

I use AVG, a freebee and have no problems...................Google it

Re: Problem with Incredimail
 

Gordon change your browser to Firefox...it seems to be much safer that IE.
My bullguard runs a daily quickscan and a big scan once a week......the quickscan used to pick up 14-20 viruses daily while I was using IE....but now nothing since I changed to Firefox. I am a new convert but I like it.
As for Norton...rubbish and does definitely slow down the machine....didn't like Macafee either......got a trojan while I was running the Free antivirus....so I now have bullguard.

It is cheaper than getting a trojan or a worm removed from your system.......and you can try it free for 60 days.
Free Anti Virus Trial and Internet Security Software - BullGuard.com
Here is a link for you to have a look at.

Re: Problem with Incredimail
 

I've tried all the popular web browsers like firefox etc, just tried it again tonight, firefox doesn't work properly, when I log on to Ancestry British Medal Records, the print is so small its difficult to see, and there is no facility to increase the size, then it says I need an enhanced viewer, download now, then it starts jumping all over the place and won't download any thing, had to reboot to get rid of it.
Retlaw

Re: Problem with Incredimail
 

Google Chrome and AVG for me.

Re: Problem with Incredimail
 

Have you tried chrome? I did not like it when I first used it but its all I use now.

You can often increase the size of the text by holding down ctrl key and scrolling your mouse up and down or holding down ctrl key and pressing + or - on the keypad

Re: Problem with Incredimail
 

That was one of the things I tried, didn't work, no matter what I change too, as far as web browsers are concerned, it either won't perform properly, or those nasty script error messages keep popping up,
Retlaw

Re: Problem with Incredimail
 

I have increased my font size......and I no longer get those script error messages that were so prevalent on IE

Re: Problem with Incredimail
 

As a web designer, I would advise everyone to avoid Internet Explorer, although latest versions are not as bad apparently. Designers have to jump through all kinds of hoops just to make their websites work right in IE, so many don't bother and IE users suffer.

Personally I prefer Opera, it is the fastest and I'm used to it. It crashes for no reason about once a month but you can retrieve all the tabs you had open so it's no big problem. Most web designers, however, swear by Firefox.

Another thing about font sizes is that if not designed right the fonts will not resize no matter what you do. If you could post the url, I could see if that is the case with the site you mentioned.

Re: Problem with Incredimail
 

When I first loaded Firefox, I found the script too small......but I messed around and now on my task bar I have the ability to increase the font size...or decrease it.
Don't ask me how I got this facility, because I do not remember(even though it is only a matter of a few weeks ago).
When I get a new program, I go through the different ways of customizing it to my liking.........in fact that might just have been the way I did it......because it does have a 'customize' option.