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Sara 04-03-2012 16:22

Problem with Spooler
 
When i try to print i keep getting this message: The local print spooler service is not running. Please restart the spooler or restart the machine. Have restarted the machine several times over the last few days, but that doesn't help. Have googled the problem, but i am VERY thick when it comes to anything techno and can't understand. So wondering if anyone can help me on how to restart the spooler, but it needs to be in terms that a thicko like me can understand. Thanks.

maxthecollie 04-03-2012 18:51

Re: Problem with Spooler
 
Have you not got a booklet with your printer?

cashman 04-03-2012 22:56

Re: Problem with Spooler
 
Sorry sara i'm dumber n you wi technology, don't even know what a spooler is.:D

Retlaw 04-03-2012 23:22

Re: Problem with Spooler
 
Quote:

Originally Posted by Sara (Post 975070)
When i try to print i keep getting this message: The local print spooler service is not running. Please restart the spooler or restart the machine. Have restarted the machine several times over the last few days, but that doesn't help. Have googled the problem, but i am VERY thick when it comes to anything techno and can't understand. So wondering if anyone can help me on how to restart the spooler, but it needs to be in terms that a thicko like me can understand. Thanks.

Have you got a disc for the printer, try re-installing the printer from the disc.
Retlaw.

Mick 05-03-2012 05:57

Re: Problem with Spooler
 
Unplug the printer from the computer
uninstall the printer software and drivers
do a search for anything to do with the printer to make sure everything has been removed.
switch the computer off and on again
reinstall the printer software and follow the instructions to connect the printer.

Less 05-03-2012 06:24

Quote:

Originally Posted by Mick (Post 975196)
Unplug the printer from the computer
uninstall the printer software and drivers
do a search for anything to do with the printer to make sure everything has been removed.
switch the computer off and on again
reinstall the printer software and follow the instructions to connect the printer.

I can see Mick going on a visit very soon to fix a poorly printer.

;)

entwisi 05-03-2012 07:21

Re: Problem with Spooler
 
which version of windows are you running.

The print spooler is a "Service" that runs within windows and is not something the printer drivers supply.

on XP go control panel - Administer Computer - Services

scroll down and you will find Print Spooler

Make sure its set to Automatic startup. you can click start to do it manually this time. Try printing now and it should be fine.


A print spooler if you are interested is a buffer between the program you are printing from and the printer itself. its so you can send numerous docs to be printed and the operating system just sends them to the printer itself as fast as the prionter can handle them.

Sara 05-03-2012 18:46

Re: Problem with Spooler
 
Quote:

Originally Posted by entwisi (Post 975206)
which version of windows are you running.

The print spooler is a "Service" that runs within windows and is not something the printer drivers supply.

on XP go control panel - Administer Computer - Services

scroll down and you will find Print Spooler

Make sure its set to Automatic startup. you can click start to do it manually this time. Try printing now and it should be fine.


A print spooler if you are interested is a buffer between the program you are printing from and the printer itself. its so you can send numerous docs to be printed and the operating system just sends them to the printer itself as fast as the prionter can handle them.

Thanks for all the replies. It's windows 7 that we are running. I know that you give me the solution for XP, so tried looking for that just in case it's the same, but can't find it. So anymore advice would be gratefully appreaciated.

Sara 05-03-2012 18:47

Re: Problem with Spooler
 
Quote:

Originally Posted by cashman (Post 975179)
Sorry sara i'm dumber n you wi technology, don't even know what a spooler is.:D

Think that's impossible. :)

sean2008 05-03-2012 19:23

Re: Problem with Spooler
 
for windows 7, click the windows logo and in the box type services.msc then go down to print spooler then double click it and click the start button, and make sure it is set to automatic startup type

Sara 08-03-2012 20:13

Re: Problem with Spooler
 
Quote:

Originally Posted by sean2008 (Post 975451)
for windows 7, click the windows logo and in the box type services.msc then go down to print spooler then double click it and click the start button, and make sure it is set to automatic startup type

Thanks for that, but didn't work. Anyone else got any ideas?

Karateman 22-03-2012 18:22

Re: Problem with Spooler
 
From Google... which is similar to one suggested method I think...

Method 1:

Run the Printer Troubleshooter.

Open the Printer troubleshooter....
here

Open the Printer troubleshooter

Method 2:

If the printer troubleshooter does not resolve the issue, start the print spooler service manually and check if this fixes the problem.

a) Click Start.

b) Type services.msc in the start search box and press enter.

c) Right click on print spooler and click on properties.

d) Check if the startup type is automatic. If it is not then change it to automatic.

e) Check if the service status is stopped.

f) If yes then click on the start button.

g) Try to add a printer and print a test page.

Phil

Sara 30-03-2012 06:51

Re: Problem with Spooler
 
Thanks Karateman, will try method two at the weekend when i've more time.

entwisi 30-03-2012 07:08

Re: Problem with Spooler
 
errr, thats exactly what I posted....

Ian :D

Sara 31-03-2012 13:09

Re: Problem with Spooler
 
Nothing seems to work. Wondering if i bought a new printer, would that work?


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