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Fra 01-05-2012 19:26

Getting Trojan Free!
 
Hi. I'm currently trying to get my computer free from malware since it started acting up. I initially noticed an error message saying 'invalid realtek stream format' and the headphone jack wouldn't work. Then the computer would freeze on boot up when just entering windows.

I naively ran avg boot time scan and thought that sorted it but it seems these things are smarter. I punched in the above error into google and noticed that someone had linked it to MBR alureon virus. I downloaded rkill and ran that and it deleted some files, then combofix and deleted some more files. I'm now running malwarbytes free version and its found one infected file so far.

Am I doing this right and what should I do next. I'd appreciate any advice

Cheers

Retlaw 01-05-2012 20:19

Re: Getting Trojan Free!
 
Quote:

Originally Posted by Fra (Post 988617)
Hi. I'm currently trying to get my computer free from malware since it started acting up. I initially noticed an error message saying 'invalid realtek stream format' and the headphone jack wouldn't work. Then the computer would freeze on boot up when just entering windows.

I naively ran avg boot time scan and thought that sorted it but it seems these things are smarter. I punched in the above error into google and noticed that someone had linked it to MBR alureon virus. I downloaded rkill and ran that and it deleted some files, then combofix and deleted some more files. I'm now running malwarbytes free version and its found one infected file so far.

Am I doing this right and what should I do next. I'd appreciate any advice

Cheers

Malwarebytes works fine for me, members on Rossendale on line swear by it, disable or get rid of Norton anti virus if you have it, its useless. The Malware will update itself as often as you set it for, mines set every 3 days, I run the quick scan once a week, & deep scan once a month, you'd be surprised at what can piggy back, from
supposedly innocent web sites.
Retlaw

Restless 01-05-2012 20:39

Re: Getting Trojan Free!
 
Backup files and Re install your system. Don't go near those dodgy sites where you got the trojan from again.

Restless 01-05-2012 20:42

Re: Getting Trojan Free!
 
PC infected with MBR:Alureon-K [Rtk] - Malwarebytes Forum

Fra 01-05-2012 20:46

Re: Getting Trojan Free!
 
Thanks so far. I will have to see what happens when I reboot a couple of times.

Restless 01-05-2012 20:52

Re: Getting Trojan Free!
 
This is why for everyday usage(prepares myself for flack) I use linux. Bye bye worries of viruses. Making the leap to linux can be a difficult one and isn't for everyone. Ubutnu is becoming more and more accessible to new users as time goes by.

davemac 01-05-2012 21:03

Re: Getting Trojan Free!
 
Not sure if you have tried to system restore, take it back well past the problem then run your virus software. You can download free software from www.Iobit.com they have a free malware fighter.

Restless 01-05-2012 21:08

Re: Getting Trojan Free!
 
Dave have the clones taken you over? just say NO to system restore. ewwwwww

davemac 01-05-2012 21:49

Re: Getting Trojan Free!
 
Quote:

Originally Posted by Restless (Post 988678)
Dave have the clones taken you over? just say NO to system restore. ewwwwww


used it many times to get out of trouble, it just takes your computer back to a time when everything worked, then you can run all the programs you need to secure the system.

Restless 01-05-2012 22:17

Re: Getting Trojan Free!
 
Unfortunately system restore is much of an option for viruses, trojans etc. But it can be helpful in other ways

Quote:

Originally Posted by davemac (Post 988701)
used it many times to get out of trouble, it just takes your computer back to a time when everything worked, then you can run all the programs you need to secure the system.


jaysay 02-05-2012 08:42

Re: Getting Trojan Free!
 
Quote:

Originally Posted by Restless (Post 988714)
Unfortunately system restore is much of an option for viruses, trojans etc. But it can be helpful in other ways

I have had little or no trouble with malware since I started using BullGuard Restless, I run a quick scan every few days and a deep scan fortnightly

davemac 02-05-2012 12:24

Re: Getting Trojan Free!
 
Quote:

Originally Posted by Restless (Post 988714)
Unfortunately system restore is much of an option for viruses, trojans etc. But it can be helpful in other ways

Not sure I understand your reasoning on that, could you explain why you think restoring is advantageous to viruses.

Margaret Pilkington 02-05-2012 12:36

Re: Getting Trojan Free!
 
I like bullguard too.......I run a scan every day...and deepscan on a Sunday morning

Margaret Pilkington 02-05-2012 12:42

Re: Getting Trojan Free!
 
Quote:

Originally Posted by davemac (Post 988805)
Not sure I understand your reasoning on that, could you explain why you think restoring is advantageous to viruses.


I think(but could have got hold of the wrong end of the stick - if so, I am pretty sure someone with superior knowledge will tell me) that some viruses/trojans affect the Rootkit and so taking the computer back doesn't do anything to remove them, so your machine is still infected......or that is the info that I was once given when my old machine got tripped up with a trojan......it seems that the infection is right into the guts of the workings.

My old computer had to go into the computer hospital and have itself restored from scratch...OS wiped and OS installed from the original disk.
An expensive learning curve.

susie123 02-05-2012 12:56

Re: Getting Trojan Free!
 
Quote:

Originally Posted by Restless (Post 988714)
Unfortunately system restore is much of an option for viruses, trojans etc. But it can be helpful in other ways

Quote:

Originally Posted by davemac (Post 988805)
Not sure I understand your reasoning on that, could you explain why you think restoring is advantageous to viruses.

Didn't Restless just write is when he meant isn't?


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