Computer been knocked over
 

Not sure if this is the right place to ask but, my desktop computer has been knocked from its shelf, height of about 1ft or so, and following the fall it went to the blue screen, message on it stated 'configuring setup', it was switched off after seeming 'stuck' on this screen.

Now it isn't registering the keyboard or mouse.

I have thought to take it apart and remove all components, in case something has been knocked loose?

But I'm no expert. Can anybody help?

I'll send it off for repair if necessary just thought it may be worth asking here.
:)

Re: Computer been knocked over
 

Sounds like you need a computer guru

Re: Computer been knocked over
 

If you feel confident doing it, re-seating everything is a good start. Be aware though, computer components are static sensitive, you should really ground yourself first.

Re: Computer been knocked over
 

Is it the windows blue screen or Bios blue screen.

Bios might look like this -

Re: Computer been knocked over
 

Thanks G, I'll put my wellies on ;) :)

Sorry just noted your second reply. It isn't that one, a windows one. The message is no longer there since getting it put back on.

Yes I do! I wish I was one, never have much luck with technology at all!

This really wasn't my fault though for a change :)

Re: Computer been knocked over
 

I'm hopeless when my pc goes wrong I have to rely on my son

Re: Computer been knocked over
 

That wouldn`t work, you need grounding not insulating.
Something like this - Antistatic wrist strap - Wikipedia, the free encyclopedia
http://www.maplin.co.uk/p/anti-stati...ng-cable-zt91y
You fasten it to your wrist, then connect to something that is earthed.

So all`s back working properly now?

Re: Computer been knocked over
 

I know, I was only joking ( I don't actually own any wellies)! That's good to know though!

No it isn't working, still got the blue screen of death :( the message is no longer there though, It's a blank screen with a HDML message noting 'No Signal', now.

About 30 seconds ago, after I undid the tower and made sure things were attached properly, it looked as if it was okay.

I had a message prompting a reboot, which I have done, and then back to this screen!

Re: Computer been knocked over
 

*Update* windows screen back on, startup repair screen.



Is this sounding promising?:confused: :)

Re: Computer been knocked over
 

Can`t be too careful, I`ve made the mistake thinking someones joking and they weren`t.:)

Do you see anything at all when first switching on? any manufacturers logo`s?
Why type of keyboard, wireless or wired? If wired is it USB?
Which things did you check were attached? Did you check the RAM and Video Card?

Re: Computer been knocked over
 

Depends if it finds any problems, the jolt could have damaged the hard drive, leave it to do it`s thing and hopefully it will be OK.
Is the keyboard working again?

Re: Computer been knocked over
 

Actually yes that's true, I've made that mistake too misjudging how daft people are!
I checked the vid card, and yes It's a USB keyboard.

It looks to have sorted as I've been typing!It's working now!

Thanks so much for your help gpick, really appreciated.

It was my dog that caused this issue... It was knocked over when she, for some unknown reason, decided to suddenly dart under the desk. She's never been interested in the desk before, I have no idea why she did this and then I heard this crash...

I was about to make her into a rather nice rug :D;)

Re: Computer been knocked over
 

Oh No you weren't Jen...I know you better than that!

Glad it is working again.
I hate it when things go wrong...it always happens when you are skint too.

Re: Computer been knocked over
 

I'm better than I used to be, just because I got fed up of calling up my 'techy' peers and asking for help with things which they obviously found very simple.

I'm still pretty useless though as this thread demonstrates!

I admire people (like gpick!) who have the patience to get very good with computers, probably because I find the whole subject of I.T incredibly boring! But each to their own, I wish I didn't-it must be very useful to be good at it!

Re: Computer been knocked over
 

Glad it`s sorted itself out.

Pooch needs putting on the naughty step for a while.

Re: Computer been knocked over
 

Everyone's patience stops somewhere, Margaret! :D:D

You're right, about money and, when things go wrong it always seems to happen all at once doesn't it.

Funnily enough, this computer has only been set up a day,and up until a couple of days before that it had been with a computer repair man, for about 3 months!! Said man had ordered a part for it which took so long to arrive, and then was wrong when it came, he was very good and apologetic, although not his fault, but my t'other half was fed up and very pleased to get it back, and then this happens! I thought he was going to cry!

Re: Computer been knocked over
 

That`s terrible service, most computer parts are available with next day delivery. I get most parts from ebuyer and even with economy delivery it`s here within two or three days.

Re: Computer been knocked over
 

yes Jen, you are right ......patience isn't inexhaustible, but pets and children...well they look at you with those big eyes and you forgive them...maybe not right away.......:D

As for mending computers - well, I'm not that brave.
I once bought myself a book about fiddling with computers...one of those 'Dummies' books.
I looked at it, but that was as far as I got...the book went to the charity shop in one of my rare 'fling outs'.
I guess it is best to leave it to those who know what they are doing.

Re: Computer been knocked over
 

To be fair, I have used him before and he's always been very good. He said this supplier is one he's used for years and often, he was very annoyed with them and very apologetic, I didn't nag at him because he's always given good service before. I passed it off as 'One of those things' but it was a relief to get it back.

Sod's law that my dog then sends it flying.

She was in the naughty corner for definite! She's a strange dog-now and again she'll just randomly go pottering about the room as if looking for something to mess about with! As I said never has she gone under the desk before, though.

It's working now so we're both happy, I'd have hated to have had to call the guy up again and tell him this !lol

Yes I guess so-I know she didn't mean to do it and doesn't understand what she's done..I'll give her a cuddle in a bit, not sure himself has forgiven her yet though!

As for the book, well, you tried! I'm sure I'd not even understand a book on computing let alone be able to learn from one!

Re: Computer been knocked over
 

My problem is the reverse of what has occurred here, something will be working champion and I decide to hoover out the inside or I delete a file that I think I don't need, and before you know it its 3 in the morning and I just managed to get it back performing like it was at 9 in the previous evening. You've got to laugh haven't you,............. or perhaps not

Re: Computer been knocked over
 

Been there done that, got the certificate of insanity for it :D

Re: Computer been knocked over
 

Vacuuming inside your PC is not a good idea, it generates static and can kill components. A can of compressed air is the way to do it.

Re: Computer been knocked over
 

It occurred to me at 2.45am in the morning that vacuming out the computer was not a good idea, I haven't done it since, I didn't have a can of compressed air so I used an air freshener, it still doesn't work, but it smells nice..............only joking.

Re: Computer been knocked over
 

when something goes wrong with mine I ring accyman ...

Re: Computer been knocked over
 

Just while you're in the frame of mind that you might have lost it forever, consider what problems it would have caused if you had lost it (other than financially, through replacement).

I mean emails stored locally, photos, documents, passwords, licences etc.

If you would have lost something important, forever, then it's time to consider your backup options. For most people, a USB stick or external drive is good enough, but maybe that's the basis for another thread.

Re: Computer been knocked over
 

Yes.....that is so true.
I lost a lot of stuff when one of my computers decided to commit suicide.....my current computer reminds me weekly to do it...and I always put it off for later. I must do it...NOW!

Re: Computer been knocked over
 

If it hadn't have sorted itself out last night I would have done the same!

Very good point-this has happened to me before. It wouldn't have mattered so much with this particular computer in this case (most of my work docs are stored on my netbook and photographs are stored electronically) but I remember being gutted when I lost all my music a few months back. Some of it totally irreplaceable!

Re: Computer been knocked over
 

There are ways of retrieving lost files, even from formatted drives, not guaranteed to work, but worth a shot.

Re: Computer been knocked over
 

Bare foot on tiled floor and touch taps before touching components :D

Re: Computer been knocked over
 

Those utilities are no good if the drive has been physically damaged by being knocked over by a dog. Recovery then involves specialist "forensic level" attention at the cost of thousands.

For most users, even home users, the data on their computer is more valuable (financially or sentimentally) than the hardware.

Re: Computer been knocked over
 

I don`t think that was the situation with the lost music.:)

Re: Computer been knocked over
 

...but it is the OP's situation.

Re: Computer been knocked over
 

Same person Studio.:) Just offering a suggestion for files already lost, if it`s the same PC the files may still be recoverable.:alright:

Re: Computer been knocked over
 

Ah, right. I missed the bit where the lost music was the result of a soft-delete. Must be in another thread, or I'm just being blind in this one.

Re: Computer been knocked over
 

Doesn`t say how the music was lost, here`s what i was going off

Made me think this may be the same PC and if it`s just a format or reinstallation of windows that lost the music, then some may be recoverable.