Bt contract
 

Considering changing my phone provider as sick of ringing India when trying to sort a problem out or about my bill, plus cant communicate english well.

Started my phone contract in '06 not changed my tarrif, tho every year i get the hard sales stuff, last year i got a phone call aking if i wanted to continue my contract, as wasnt considering other options agreed to saty with them.

Now another option is available i want to persue but as i have nowt in letter agreement since 2006 i would consider myself 'out of contract' and free to take my money elsewhere. Had the hard stuff sale platter to get me to add vision to my package which i declined.

Dont want to ring india again till i ask for my mac code.

Re: Bt contract
 

well i wouldnt touch talktalk with a bargepole they have featured constantly on watchdog , can have you on hold for hours and it can be days before you get through.A friend of mine was left without a phone line after a fault devoloped for over a month and if he hadnt have got sick of teh excuses and switched to BT it probably would have never got fixed.

Re: Bt contract
 

Nope not with talk talk wouldnt even consider them heard many bad reviews about em :)

Re: Bt contract
 

I got conned into taking Talk Talk,
They took over Pipex, rang to say they needed to update my details. I then got a letter a week or so later, congratulating me on my new 24 month contract.

I couldn't get through to them to cancel so sent an email, I got a reply a couple of weeks later saying it's too late to cancel but they were sure I would enjoy the service.

Shortly after Christmas I couldn't make any calls, there was a restriction on the line, even though the bill was paid. Ringing Talk Talk, they promised me to have the restriction lifted within the next 48 hours, this went on for 3 months. I got sick of it so moved to BT.

Talk Talk now want me to pay them a £70 cancellation fee for terminating my contract before time. They have sent letters from debt collectors and "solicitors" all have been informed with the phrase "see you in court".

The moral of this story is Talk Talk are lying, thieving, incompetent scum, who will shaft you. So keep away.

Re: Bt contract
 

I have my calls with Onetel...which was bought by Talk Talk.......they keep ringing me to get me to take broadband etc.....each time I get irate and ask them if they have permission to ring me...they then tell me that i am a Talk Talk customer......No, I'm not I tell them I am a Onetel customer...they then tell me that it is all the same company....so I contacted Onetel and was told that the two businesses are run separately, and that Onetel do not do 'Selling calls'.......I have threatened to contact the Information Commisioners Office about them......yesterday I had another one of their calls so I told them that if I get one more call I will take my calls back to BT too.

I have never had a problem with BT.

Re: Bt contract
 

BT are prob the best at the moment even tho sometimes they end up being a bit dearer :)

Re: Bt contract
 

Have you considered using Postoffice, the call center is in Ireland.
Been with them over 2 years, evenings and weekends free, & also free to other users of the Postoffice anytime.
Call charges are a bit dear 9p connection charge during the day time, its cheaper on my mobile.

Retlaw

Re: Bt contract
 

O2 are doing landlines now.... And they will also be doing new connections(installations) around mid august onwards.... im stuck in my BT contract for a while but as soon as im out, im gone from BT for sure

http://www.o2.co.uk/broadband/homephone/


9.50 per month for landline / Free eve/weekend calls

If you are a PAYG Mobile user, you can get 8MB internet for £7.50 as long as you put £10 on your phone every 3 months..... Im on contract with O2 so i get
my internet for £7.50

£17 for landline, calls and internet.... Sounds like a good deal to me, and i have never had problems with O2 in any way

Re: Bt contract
 

Isn't O2 the mobile arm of BT......by that I mean, they set up to take some of the mobile phone market

Debt contract
 

I've never had a problem with BT either Margaret, Broadband that is, I don't use a mobile much as I'm not that mobile:D I have PAYG with Orange

Re: Bt contract
 

It used to be, BT sold it nearly 10 years ago. I think the mobile you get from BT these days is on the vodafone network.

From wikipedia:

In October 2001, at a general meeting held in Birmingham, 4.297 billion British Telecommunications shares voted in favour of the demerger, and 0.67 million voted against.[8] In 2001 (2001), BT Cellnet demerged from BT and was relaunched on 1 May 2002 (2002-05-01) as O2.

Re: Bt contract
 

Ahhh well better the devil with BT then ...... gonna leave it for now until bt do pee me off a lot ...might ring to cancel to see what freebies they will give me :rofl38:

I was considering virgin [have a brill service with virgin mobiles & customer service is excellent 7-8 yrs so far] tho not cabled can take over the bt line but only was thinking about it as my bt router is now wearing out & needs replacing soon & dont wanna fork out.

Re: Bt contract
 

o2 is owned by telefonica, a spanish company. They bought out BE. O2 have the best (none cable) internet in this country for price..... Screw BT

Re: Bt contract
 

no bt cellnet were the mobile arm of BT and they sold it off or rebranded

i read that O2 is owned by Telefónica, a Spanish telecommunications provider which is interesting because the entire police force of teh united kingdom is run through o2 , their mobiles and comunications etc and apparently at some great expense accordingto my pal who is a police cominications officer

Re: Bt contract
 

yup im with BE internet and get genuine unlimited internet for £6 a month after doing a deal to secure a 12 month contract instead of me been a month to month contract.Beacuse i am at the arse end of teh exchange i can only get 8mb speed but hell 800kbs gets me my stuff fast enough but in 2012 teh exchanges are getting upgraded so silly speeds will be available no matter where you are :D

thats teh good thing with BE internet you can start off on a month to month contract so if your not happy with their service you can cacell vwery easily.

Re: Bt contract
 

I was a shareholder when BT divided into two separate companies O2 becoming the mobile phone division.

May be wrong but I think Telephonica is at least partly owned by BT.The livery on the vans etc is in any case almost identical.
Just renewed my broadband with BT at a cost of £15-95 a month, they offered me a new router but I declined the offer - Silly me.:o

Debt contract
 

Its nearly time for me to renew my contract with Bt Beni, hope they offer me a new router I'll ripe there arm off and hit um with the soggy end:D

Re: Debt contract
 

I have mobile phone but I use it very little......I am a vodafone PAYG customer......my landline and broadband are with BT and my calls with Onetel.......who do not pester me at all. BT used to pester me to take up all service from them, but I told them that if they persisted in harassing me I would take all my services from another provider....since then nothing.
I know that BT may not be the cheapest, but I have always been happy with the service. In this life, you get what you pay for.

Re: Bt contract
 

you would think with all these companies doing landlines (o2, talktalk etc) that BT would perhaps drop their prices. My bt is 11.50 per month and o2 is 9.50

WRONG
i got a letter from BT saying its going up 50p a month....assholes, i cant wait to drop them and never look back. I think i will accept their offer of paying £50 to break the rest of my contract

Re: Bt contract
 

I have had all my phone, broadband & tv with Tiscali for a few years at a cost of 25 quid a month which included line rental, unlimited call to landlines at any time, unlimited broadband & a few extra channels than you get on freeview.
TalkTalk recently took them over but everything has stayed the same, pricewise etc. until this morning. I received a letter from TalkTalk telling me that my current package will 'change slightly' but they will 'align it is closely as possible with the one I have'.
Their 'slight change' to my contract mean it's going up by 6 quid a month and the calls whilst still anytime will now be limited in length to 60 minutes each.
So the service I receive will be less than I've been used to & for that priviledge I have to pay more. Needless to say I'm now shopping around to see what others can offer but so far they all seem to be much the same

Re: Bt contract
 

you could try o2

Re: Bt contract
 

Will give that a look - thanks

Re: Bt contract
 

I'm on Vodafone, £25 a month, line rental, broadband, free calls 24/7 ( I think there is a 60 min limit, just hang up and call again if you need to) You need to have a Vodafone mobile contract though otherwise I think its £35
Been with them a few year now and never had a problem, hope I haven't jinxed it saying that :)

Re: Bt contract
 

Just had a look at O2, but apparently their homephone & broadband isn't available to my home yet for some reason.
Will check out Vodafone as I have my mobile contract with them, didn't know they did home phones & broadband too though, cheers Ken

Re: Bt contract
 

Yeah, they have done it for a few year now, I joined up when it started.
Heres the link
Broadband - Home Broadband - Vodafone