Old shirts - any sign?
 

Re: Old shirts - any sign?
 

The three shirts we sponsored on here we got for the presentation night, once again we have basic Google Page Ranking problems, how difficult can it be to get it right?

Re: Old shirts - any sign?
 

RR PM on way ( next job)

The Message Board shirts were available at the Coley Okay night as Macca had the good sense to ask Mick Schultz for them after the Wrexham game, hence them being at the do. ( they were all away shirts I think):)

I'll ask Mick s tonight, to whom he has passed the sponsored shirts, and if he knows of a reason why they are not available.

Perhaps they're being used at the exhibition!!!:rolleyes:

Re: Old shirts - any sign?
 

Nice to see Mark communicating with the fans and helping to sort things out. If the club had any sense they'd appoint him as Google Page Ranking Officer!

Re: Old shirts - any sign?
 

Thanks for the kind words.

HOWEVER, my day to day comments are a personal opinion, its the full time employees that state the Google Page Ranking and day to day running of the club.

Whilst we all get frustrated I ask us all to remember that we have 7 full time "non football" staff. For example Bury have 22!!

We all spend our time searching internet sites; when you have 10 minutes to spare, look at the other teams whom we play, and count up their office staff. It's yet another team table we sit proudly at the bottom of:)

Re: Old shirts - any sign?
 

your worried about sponsorship shirts - i still havent received my ebay items and no communication from hayes since i replied (3 times ive pm him to get in touch again - no reply) to his apology on a pm.

why is it so hard to pick up the phone or reply to a PM on this board?

your sponsorship shirts can wait.

Re: Old shirts - any sign?
 

Whilst I understand your points SR and those people do a wonderful job in keeping the Club running on a day to day, but you can't just live for today you have to plan for tomorrow and the next day etc.

You sometimes have to speculate to accummalate!

It dosn't take much to undermine and set the tongues wagging when things go wrong in any walk of life and then bury our heads in the sand and hope it goes away! But reality has a habbit of biting you back!

I still think that some of the Best and Key Signings Stanley could make this Summer would be some more Staff in key areas, areas that would be self funding in terms of extra revenue that could and would be brought into the Club with the right planning, backing, budgeting and promoting:)

Also being customer friendly dosn't cost anything:eek:

Re: Old shirts - any sign?
 

Now i have found out who you are rev red if you would kindly pm me your address i will send both shirts out on monday. ALL I HAVE AGAINST YOUR SHIRTS IS YOUR NAME WITH NO CONTACT DETAILS. I will always answer any question or problem any supporter has, all they have to do is contact me instead of posting negative comments, it helps no one.

Re: Old shirts - any sign?
 

Well can you please sort out dav007 because I for one will not even look at what you are offering never mind buy. Why is it that I have never been let down by the unoffical sellers of Stanley merchandise? Maybe they value my custom and want me to buy again !!!

Re: Old shirts - any sign?
 

thanks bagpuss

Re: Old shirts - any sign?
 

Re: Old shirts - any sign?
 

DAV007 is a classic example of the malaise that lies at the heart of Stanley's commercial operation. He's an ex-Everton season ticket holder who this time last year was waxing enthusiastically about the unique atmosphere and spirit he had discovered at Stanley and was even talking about bringing other new faces along. That enthusiasm has gradually been knocked out of him by the service he has received from the club - products undelivered, queries unanswered; in short, a thoroughly shoddy standard of customer service. People like DAV007 - new fans and converts from other clubs - are exactly the sort of people that Stanley must attract, yet we seem to be doing our best to drive them away!

The club has just received a major publicity boost in the form of the exhibition. Could I please implore those who run the club to use this as a fresh starting point and to start offering a more user-responsive and efficient service to DAV007, Revived Red and to all Stanley fans, old and new in order to build our support base for the future.

Re: Old shirts - any sign?
 

Well said Sir:), Touchline TV could you please give RR a response because we know you have read his post, it's only good manners after all.:(

Re: Old shirts - any sign?
 

Re: Old shirts - any sign?
 

Mine arrived on thursday.
No mug but a scarf and car kit to make up for it - fair enough.
Shame it took so long.
Thanks for finally getting it to me.

Re: Old shirts - any sign?
 

So this means you're still going to keep coming, doesn't it? And you'll still be bringing some of your mates along, won't you? We need every fan we can get!

Re: Old shirts - any sign?
 

im hooked.
role on the everton game - lots of lads coming down for it.

Re: Old shirts - any sign?
 

Great stuff, mate! Glad to hear that your unfortunate experience hasn't put you off!

Re: Old shirts - any sign?
 

Hello! My name is Mathias. I live i Oslo, Norway and for some reason I've become an Accrington Stanley fan. Therefore, a friend of mine ordered the 07/08 kit (as a gift to me) from the official Accrington-website. This was in late April, and still there is no sign of the shirt. My friend has payed for the shirt, and I'm starting to get real ****ed. Especially considering the lack of answering our e-mails to the club. Does anyone have any tips, or know if this is a common problem?:alright:

Re: Old shirts - any sign?
 

pm sent to mathias.

dav 007 please contact me on wed if you are at the game/shots game if not.

Revived red, hope you have got both shirts [again] they arrived back to us on tuesday morning, they were sent to the training ground and re-posted last night.

Re: Old shirts - any sign?
 

Whilst it is great to see all this chaos being sorted out, but can anyone explain why it keeps happening? I would think that the stories we keep hearing on here are only the tip of the iceberg (majority of fans won't post on here), so why don't we have a proper system for dealing with sales, etc.

This isn't me having a go again, it's a genuine enquiry. Everytime I hear these stories it annoys the hell out of me, and nothing ever seems to change.

Re: Old shirts - any sign?
 

ditto !!!!!!!!!!!!!!!
all i can say at this point is i will not give up until it is sorted.

Re: Old shirts - any sign?
 

I'm sure it's frustrating for you too and it's great that you're sorting it all out.

The none delivery of paid for items is one thing, but what's with the inability to reply to customers via email or phone? The club must act to sort out these recurring problems and that could mean changes in how this side of the 'business' is organised and conducted.

Re: Old shirts - any sign?
 

Well done, Touchline t.v. - nice to see that somebody is trying to solve this problem. Now, do you think you could sort out the season tickets, launch the new shirts, oh and update t'fishy site while you're at it! ;)

Re: Old shirts - any sign?