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Old 05-03-2009, 11:37   #16
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Re: Sky Multi Room
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Originally Posted by panther View Post
Is this only for the multiroom to have your skybox plugged in?, because i have just 1 box in the living room and have had sky digital from the very first day it came on, and i have NEVER had it plugged in the phone line!
A con if ya ask me.
The reason i dont have it plugged in the phone line is because then the kids dont accidently 'go online'
Did Sky engineers put your system in panther, because they have Pu all my equipment in and they have always tested the phone line is working during installation
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Old 05-03-2009, 23:59   #17
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Re: Sky Multi Room
If it was installed as multiroom in 2007 then they are deffo outside contract and should not have charged you.

Call them and demand a refund immediately!
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Old 06-03-2009, 08:08   #18
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Re: Sky Multi Room
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Originally Posted by mattylad View Post
If it was installed as multiroom in 2007 then they are deffo outside contract and should not have charged you.

Call them and demand a refund immediately!
I suspect that with multiroom the extra box will always have to be plugged into a phone line. If it is not then what is to stop you putting it in someone else's house?
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Old 06-03-2009, 10:56   #19
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Re: Sky Multi Room
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I suspect that with multiroom the extra box will always have to be plugged into a phone line. If it is not then what is to stop you putting it in someone else's house?
Never thought of that Neil, that seems quite feasible really when you think about it
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Old 06-03-2009, 11:09   #20
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Re: Sky Multi Room
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Never thought of that Neil, that seems quite feasible really when you think about it
Which is why they want it plugged into the phone line of the house that is paying the bill
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Old 06-03-2009, 11:13   #21
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Re: Sky Multi Room
Well been in touch with Sky and hopefully got it sorted. Will have to wait for next months bill to see if things are sorted.
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Old 06-03-2009, 11:29   #22
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Re: Sky Multi Room
you usually get a warning letter saying it hasn't 'made contact' and to check or they will charge you. all you need to do is turn it on for a short while.
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Old 06-03-2009, 11:33   #23
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Re: Sky Multi Room
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you usually get a warning letter saying it hasn't 'made contact' and to check or they will charge you. all you need to do is turn it on for a short while.
Did that whilst we were on the phone and checked it via remote control at this end. So hopefully we have rectified it now
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