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| Crash Computers Chat Let's talk computers! Got a problem with your computer? Need some advice? Got any great tips? |
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Welcome to Accrington Web! We are a discussion forum dedicated to the towns of Accrington, Oswaldtwistle and the surrounding areas, sometimes referred to as Hyndburn! We are a friendly bunch please feel free to browse or read on for more info. You are currently viewing our site as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, photos, play in the community arcade and use our blog section. Registration is fast, simple and absolutely free, so please, join our community today! |
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23-10-2013, 18:29
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#1 |
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Full Member
 
Join Date: Jul 2008
Posts: 166
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Help!!!
I have recently bought a second-hand laptop off a friend of mine, 1st mistake I know!!! It worked properly for a few days but now it keeps coming up with the same message "Windows detected a hard disk problem" Anyone any ideas how to get this sorted out. The laptop is a HPG62 Notebook. Any help or advice will be greatly appreciated.
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23-10-2013, 19:20
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#2 |
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Senior Member+
 
Join Date: Mar 2013
Location: Back in Church again.
Posts: 2,972
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Re: Help!!!
Firstly, back up any important files
Secondly, do you have restore disks, if not, you may need to make them. Thirdly, we need the make of the hard drive. You can find this in device manager in "disk drives" - instructions here how to open device manager - How Do I Access Device Manager in Windows? Does the laptop run OK afterwards. You`ll need to download, install and run the diagnostic tool for your drive. Sometimes errors can be repaired, sometimes not. You`ll also be able to get the serial number for the drive and check if it`s still under warranty. |
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23-10-2013, 22:31
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#3 |
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Full Member
Join Date: Jul 2008
Posts: 166
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Re: Help!!!
For some reason its a Toshiba hard drive serial number MK5065GSX. I've backed up all the files but do not have any restore disks. How do I download the diagnostic tool for it?
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23-10-2013, 22:47
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#4 |
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Senior Member+
Join Date: Mar 2013
Location: Back in Church again.
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Re: Help!!!
I would create the recovery disks first (if you can, may not be possible if the drive is faulty) - Instructions here -
Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7) | HP® Support Toshiba diagnostic tool here - Software Utilities Checked the serial number here - https://myapps.taec.toshiba.com/myap...DD8450EFEE1E58 Showing out of warranty, so if it has a fault and is unrepairable, a new hard drive will be needed (which is why you`ll need the recovery disks). |
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24-10-2013, 13:59
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#5 |
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God Member
Join Date: Feb 2008
Posts: 7,359
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Re: Help!!!
just dont buy a toshiba branded hard drive or maxtor or you will be replacing it soon again
pay the extra couple of quid and get western digital
__________________
All comments above are everything to do with here and therefore the resposibility of the Accrington Web website owners admins and mods. ive just started a relationship with a blind woman !Its quite rewarding but quite challenging ! it took me ages to get her husbands voice right |
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24-10-2013, 22:33
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#6 |
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Senior Member+
Join Date: Mar 2013
Location: Back in Church again.
Posts: 2,972
Liked: 4083 times
Rep Power: 56669
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Re: Help!!!
I`m saying nowt against Toshiba, don`t want mine taking the huff.
 Seriously though, I`ve had more WD go than Maxtors, tend to stick to Seagate now, not one gone faulty yet. |
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