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Old 27-02-2009, 09:59   #1
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Trojans?

i seem to have acquired a trojan somehow, how do i get rid of it? i have AVG and AVAST running so i cant understand how i got it

anyone know how to get rid of it? it only seems to be affecting my emails, doesnt affect anything else i do on the web, i cant open emails and when i attempt to it brings up lots and lots of other pages (blank ones)

any help would be grateful
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Old 27-02-2009, 11:49   #2
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Re: Trojans?

If you know you ahve a trojan then presumably you know the name of it... if you do then do a search on Symantec - AntiVirus, Anti-Spyware, Endpoint Security, Backup, Storage Solutions and they usualy have removal tools .. or google it
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Old 27-02-2009, 11:53   #3
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Re: Trojans?

all it said was...i have 'trojan horse agent BAGI'

and something called DCOM Exploit keeps coming up too, i'll give that a go, thanx KP
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Old 27-02-2009, 12:08   #4
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Re: Trojans?

If you google 'trojan horse agent BAGI' do NOT download any of the software that says it is a free removal tool.. there just more trojans and all manner of naughty stuff you dont want.. Only use a site you can trust.
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Old 27-02-2009, 12:13   #5
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Re: Trojans?

Download and Run Spybot S&D.

The home of Spybot-S&D!
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Old 27-02-2009, 12:20   #6
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Re: Trojans?

oh ******, i've just downloaded spy doctor, i'll try removing it
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Old 27-02-2009, 12:29   #7
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Re: Trojans?

I have just had loads of different Trojans which naffed up my computer, this has been fixed now and I had AVG so thinking of going for a better anti virus now
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Old 27-02-2009, 12:35   #8
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Re: Trojans?

i think avg is crap Lesley, i will definately be changing it after this
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Old 27-02-2009, 12:43   #9
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Re: Trojans?

I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .
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Old 27-02-2009, 12:47   #10
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Re: Trojans?

Quote:
Originally Posted by K-P View Post
I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .
I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.
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Old 27-02-2009, 12:51   #11
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Re: Trojans?

what do you use now Neil??
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Old 27-02-2009, 12:53   #12
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Re: Trojans?

Quote:
Originally Posted by Neil View Post
I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.
I dont instal all the add ons.. I just use what its good at.. sits in the tray doing its business... sounds like a cat
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Old 27-02-2009, 12:53   #13
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Re: Trojans?

Avast Home Edition at the moment, click the free software link and you can download it free. You have to register it though which is straight forward.
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Old 27-02-2009, 12:55   #14
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Re: Trojans?

well i still cant get to my emails, nothing seems to be working, the link that MR D put up just confused me, there where a million things to download and i didnt know which one to click on (sob sob)
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Old 27-02-2009, 13:30   #15
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Re: Trojans?

Try here then, direct link to the file
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