Quote:
Originally Posted by Ossy Warrior
A similar thing happend to me.
We are first collection and missed the binmen by 10 minutes, they arrived about 07:45.
I rang council at 9am, they say nothing they can do but we can put up to 4 extra binbags out next delivery. so we are a family of five, seven when me 2 children come and stay at weekends. we have a very full bin as you can imagine. my son is only 1 so we have nappies in there aswell.
My question to them is where can I store the 4 bin bags over the 2 weeks so that the local cats don't rip them apart and we then have rats? the only answer I got was "take it to the tip yourself"
This is the kind of customer service we get for £1200 a year council tax!!!!
My fault as I missed the bin but they need a proper procedure for if people don't get there bin emptied, they expect people to wait 4 weeks for there bins to be emptied is stupid.
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Not wishing to sound critical but what would happen if everybody were 10 minutes late putting their bins out
