Quote:
Originally Posted by Judith Addison
Unfortunately I witnessed a very poor standard of hospital "care" six months ago leading up to my elderly mother's death. My sister and I have lodged an official complaint, not because we want any money but because we want to try and prevent other elderly patients being treated in the same way. I was profoundly shocked at many aspects of my mother's "care" and will never get over the fact that I opted for her to go into hospital thinking she would be well looked after. My mother was an elderly lady with several medical conditions. It's not that I can't accept her death, it's the fact that the last six weeks of her life were so unpleasant and unhappy. My biggest complaint is that doctors and nurses sit in front of computer screens at workstations on the corridors instead of being on the wards among the patients.
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As you know Judith I have just spent around 10 weeks in hospital, and most people on here know I'm not a shrinking violet and am always prepared to open my mouth when needed. I have been treated as an in-patient in the NHS for 32 years and have never found any need to complain about anything until this last stay, we have lodged a complain with PALS the patients association regarding my treatment on ward C7 the Royal Blackburn hospital, I can concur with everything you have said in your post. When I was admitted it was for a very serious chest infection and a chronic stomach problem, they then condescended to treat my chest and ignore my stomach which was getting worse all the time. One morning the consultant came on the ward and asked how I was feeling, my reply was rough, but your infection has been cured, That maybe I said but my stomach is worse now than when I came in over 5 weeks ago, what he said next was when I lost it, I think we'll treat your stomach as an outpatient, my reply was OH NO YOU BLOODWELL WON'T, (mods please excuse the language in that statement) I'm going nowhere until you've sorted my stomach out, consultant leaves ward never to be seen again, they then started work clearing up my stomach, which seemingly would have killed me if left untreated. I agree with Judith doctors spend to much time on computers, you don't cure sickness on line.