Sorry dave, yer defending the indefensible, I have had a relative n a few friends worked fer I.R. (now retired) n they were always very helpful. only 16 months ago i got a bill from em, fer tax i hadn't paid on me company pension.
fer a few years, I was completely unaware of this, as i get a letter every year,telling me my code number etc, So like most people i trust what they tell me is correct, How is a layman supposed to know different?
They told me it is "MY RESPONSIBILITY" to know if me code number is wrong,
So to cut a long story short,i am now paying back a few "K" i knew sod all about, so i think they are completely useless, if yeh wanna feel insulted, be my guest.